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JourneyTrack

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21 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2021

Profile Name

Star Rating

18
3
0
0
0

JourneyTrack Reviews

Review Filters
Profile Name
Star Rating
18
3
0
0
0
Strat P.
SP
Strat P.
VP Experience Design Director (UX HCD) sharing 20 years of Design, Business experience and Craft
11/20/2025
Validated Reviewer
Review source: In-app

A tool for alignment and governance

JourneyTrack provides partnership and adaptability with their product to meet our needs.
Verified User in Pharmaceuticals
CP
Verified User in Pharmaceuticals
10/24/2025
Validated Reviewer
Verified Current User
Review source: In-app

Becoming our single source of truth for all research insights

The platform centralizes project journeys, enabling easy navigation and real-time collaboration on journey maps. It provides a detailed view of processes and user interactions, highlighting pain points and recommendations. Additionally, it facilitates real-time feedback from stakeholders through direct invitations or shareable links with customizable content sharing options. We are also happy with the prompt support we have with JT. :) Looking forward to using the AI features soon that can help us tremendously to cut down on analysis time.
Verified User in Computer Software
UC
Verified User in Computer Software
03/05/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

They are like a part of the team!

We’ve had a great experience working with the JourneyTrack team and their journey mapping software. Their team has been beneficial, responsive, and a pleasure to work with. The software has made a real difference in how we visualize and improve our customer experience.

About

Contact

HQ Location:
Wilmington, US

Social

@JourneytrackCJM

What is JourneyTrack?

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Details

Year Founded
2021