# Top 10 JourneyTrack.io Alternatives & Competitors **Average Rating:** 4.8/5 **Total Number of Reviews:** 21 JourneyTrack.io is not the only option for Customer Journey Mapping Tools. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to JourneyTrack.io include reliability and ease of use. The best overall JourneyTrack.io alternative is TheyDo. Other similar apps like JourneyTrack.io are Miro, MoEngage, Glassbox, and CleverTap. JourneyTrack.io alternatives can be found in [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) but may also be in [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms) or [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing). ## Best Paid & Free Alternatives to JourneyTrack.io - [TheyDo](https://www.g2.com/products/theydo/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [CleverTap](https://www.g2.com/products/clevertap/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [Mural](https://www.g2.com/products/mural/reviews) ## Top 10 Alternatives to JourneyTrack.io Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how JourneyTrack.io stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Consulting, and Animation, and find the best product for your business. ### 1. [TheyDo](https://www.g2.com/products/theydo/reviews) By TheyDo **Average Rating:** 4.5/5 **Total Reviews:** 62 Manage journeys like you manage products. With TheyDo, experience-led teams (CX, UX, Research, Product) can manage all journeys in one place. Featuring a collaborative journey management experience, opportunity prioritization engine, and world-class support, TheyDo is cloud journey management software you’ll want to use to manage and track customer experience from insight to implementation. It’s not what your customers say, it’s what they do. How do you work experience-led? What sets TheyDo apart: - Create an interconnected source of truth for your entire experience organization to rely on - Only with TheyDo you can treat journey management like product management - In between bottom-up insights from research and feedback and top down-metrics like NPS, we believe you need a workflow from insight to implementation. - Complex matter like experience should be easy to navigate. TheyDo’s intuitive interface let’s everyone collaborate around the customer journey. Reviewers say compared to JourneyTrack.io, TheyDo is: - Slower to reach roi Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs TheyDo](https://www.g2.com/compare/journeytrack-io-vs-theydo) **Compare TheyDo with other alternatives:** - [TheyDo vs Miro](https://www.g2.com/compare/miro-vs-theydo) - [TheyDo vs MoEngage](https://www.g2.com/compare/moengage-vs-theydo) - [TheyDo vs Glassbox](https://www.g2.com/compare/glassbox-vs-theydo) - [TheyDo vs CleverTap](https://www.g2.com/compare/clevertap-vs-theydo) - [TheyDo vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-theydo) - [TheyDo vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-theydo) - [TheyDo vs Zoho CRM](https://www.g2.com/compare/theydo-vs-zoho-crm) - [TheyDo vs ChurnZero](https://www.g2.com/compare/churnzero-vs-theydo) - [TheyDo vs Mural](https://www.g2.com/compare/mural-vs-theydo) ### 2. [Miro](https://www.g2.com/products/miro/reviews) By Miro **Average Rating:** 4.6/5 **Total Reviews:** 13,242 Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every phase of the product development lifecycle — from early discovery and journey mapping to sprint planning, design reviews, and scaled Agile workshops. And with AI features like clustering, summarization, and Sidekicks embedded directly into the canvas, teams can synthesize feedback, generate product briefs, and align on roadmaps in a fraction of the time. Two-way Jira integration and customizable Agile templates make it easy to manage end-to-end workflows, while supporting rituals like sprint planning, daily standups, and retrospectives. Whether you’re mapping product strategy or testing early prototypes, Miro helps teams collapse planning steps and drive innovation faster — all within a secure, flexible workspace. Reviewers say compared to JourneyTrack.io, Miro is: - Better at meeting requirements Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs Miro](https://www.g2.com/compare/journeytrack-io-vs-miro) **Compare Miro with other alternatives:** - [Miro vs TheyDo](https://www.g2.com/compare/miro-vs-theydo) - [Miro vs MoEngage](https://www.g2.com/compare/miro-vs-moengage) - [Miro vs Glassbox](https://www.g2.com/compare/glassbox-vs-miro) - [Miro vs CleverTap](https://www.g2.com/compare/clevertap-vs-miro) - [Miro vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-miro) - [Miro vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-miro) - [Miro vs Zoho CRM](https://www.g2.com/compare/miro-vs-zoho-crm) - [Miro vs ChurnZero](https://www.g2.com/compare/churnzero-vs-miro) - [Miro vs Mural](https://www.g2.com/compare/miro-vs-mural) ### 3. [MoEngage](https://www.g2.com/products/moengage/reviews) By MoEngage **Average Rating:** 4.5/5 **Total Reviews:** 524 With MoEngage, companies can orchestrate campaigns across channels like push, email, in-app messaging, web push and sms, with auto-optimization towards higher conversions powered by machine learning. Reviewers say compared to JourneyTrack.io, MoEngage is: - Slower to reach roi Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs MoEngage](https://www.g2.com/compare/journeytrack-io-vs-moengage) **Compare MoEngage with other alternatives:** - [MoEngage vs TheyDo](https://www.g2.com/compare/moengage-vs-theydo) - [MoEngage vs Miro](https://www.g2.com/compare/miro-vs-moengage) - [MoEngage vs Glassbox](https://www.g2.com/compare/glassbox-vs-moengage) - [MoEngage vs CleverTap](https://www.g2.com/compare/clevertap-vs-moengage) - [MoEngage vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-moengage) - [MoEngage vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-moengage) - [MoEngage vs Zoho CRM](https://www.g2.com/compare/moengage-vs-zoho-crm) - [MoEngage vs ChurnZero](https://www.g2.com/compare/churnzero-vs-moengage) - [MoEngage vs Mural](https://www.g2.com/compare/moengage-vs-mural) ### 4. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Reviewers say compared to JourneyTrack.io, Glassbox is: - Better at meeting requirements - More usable - Easier to admin Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs Glassbox](https://www.g2.com/compare/glassbox-vs-journeytrack-io) **Compare Glassbox with other alternatives:** - [Glassbox vs TheyDo](https://www.g2.com/compare/glassbox-vs-theydo) - [Glassbox vs Miro](https://www.g2.com/compare/glassbox-vs-miro) - [Glassbox vs MoEngage](https://www.g2.com/compare/glassbox-vs-moengage) - [Glassbox vs CleverTap](https://www.g2.com/compare/clevertap-vs-glassbox) - [Glassbox vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox) - [Glassbox vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/glassbox-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Glassbox vs Zoho CRM](https://www.g2.com/compare/glassbox-vs-zoho-crm) - [Glassbox vs ChurnZero](https://www.g2.com/compare/churnzero-vs-glassbox) - [Glassbox vs Mural](https://www.g2.com/compare/glassbox-vs-mural) ### 5. [CleverTap](https://www.g2.com/products/clevertap/reviews) By CleverTap **Average Rating:** 4.6/5 **Total Reviews:** 664 CleverTap is the leading mobile marketing platform that helps marketers and growth teams understand, segment and engage their users for increased retention, customer lifetime value, and campaign ROI. Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs CleverTap](https://www.g2.com/compare/clevertap-vs-journeytrack-io) **Compare CleverTap with other alternatives:** - [CleverTap vs TheyDo](https://www.g2.com/compare/clevertap-vs-theydo) - [CleverTap vs Miro](https://www.g2.com/compare/clevertap-vs-miro) - [CleverTap vs MoEngage](https://www.g2.com/compare/clevertap-vs-moengage) - [CleverTap vs Glassbox](https://www.g2.com/compare/clevertap-vs-glassbox) - [CleverTap vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-clevertap) - [CleverTap vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/clevertap-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [CleverTap vs Zoho CRM](https://www.g2.com/compare/clevertap-vs-zoho-crm) - [CleverTap vs ChurnZero](https://www.g2.com/compare/churnzero-vs-clevertap) - [CleverTap vs Mural](https://www.g2.com/compare/clevertap-vs-mural) ### 6. [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) By Salesforce **Average Rating:** 4.0/5 **Total Reviews:** 4,629 Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike. Reviewers say compared to JourneyTrack.io, Agentforce Marketing (formerly Salesforce Marketing Cloud) is: - Slower to reach roi Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-journeytrack-io) **Compare Agentforce Marketing (formerly Salesforce Marketing Cloud) with other alternatives:** - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs TheyDo](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-theydo) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Miro](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-miro) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs MoEngage](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-moengage) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs CleverTap](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-clevertap) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-zoho-crm) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs ChurnZero](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Mural](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-mural) ### 7. [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) By Lucid Software Inc. **Average Rating:** 4.5/5 **Total Reviews:** 8,778 Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward. Reviewers say compared to JourneyTrack.io, Lucid Visual Collaboration Suite is: - Better at meeting requirements Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/journeytrack-io-vs-lucid-software-inc-lucid-visual-collaboration-suite) **Compare Lucid Visual Collaboration Suite with other alternatives:** - [Lucid Visual Collaboration Suite vs TheyDo](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-theydo) - [Lucid Visual Collaboration Suite vs Miro](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-miro) - [Lucid Visual Collaboration Suite vs MoEngage](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-moengage) - [Lucid Visual Collaboration Suite vs Glassbox](https://www.g2.com/compare/glassbox-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs CleverTap](https://www.g2.com/compare/clevertap-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs Zoho CRM](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-zoho-crm) - [Lucid Visual Collaboration Suite vs ChurnZero](https://www.g2.com/compare/churnzero-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs Mural](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-mural) ### 8. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,940 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs Zoho CRM](https://www.g2.com/compare/journeytrack-io-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs TheyDo](https://www.g2.com/compare/theydo-vs-zoho-crm) - [Zoho CRM vs Miro](https://www.g2.com/compare/miro-vs-zoho-crm) - [Zoho CRM vs MoEngage](https://www.g2.com/compare/moengage-vs-zoho-crm) - [Zoho CRM vs Glassbox](https://www.g2.com/compare/glassbox-vs-zoho-crm) - [Zoho CRM vs CleverTap](https://www.g2.com/compare/clevertap-vs-zoho-crm) - [Zoho CRM vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-zoho-crm) - [Zoho CRM vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-zoho-crm) - [Zoho CRM vs ChurnZero](https://www.g2.com/compare/churnzero-vs-zoho-crm) - [Zoho CRM vs Mural](https://www.g2.com/compare/mural-vs-zoho-crm) ### 9. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,604 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Reviewers say compared to JourneyTrack.io, ChurnZero is: - Better at meeting requirements Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs ChurnZero](https://www.g2.com/compare/churnzero-vs-journeytrack-io) **Compare ChurnZero with other alternatives:** - [ChurnZero vs TheyDo](https://www.g2.com/compare/churnzero-vs-theydo) - [ChurnZero vs Miro](https://www.g2.com/compare/churnzero-vs-miro) - [ChurnZero vs MoEngage](https://www.g2.com/compare/churnzero-vs-moengage) - [ChurnZero vs Glassbox](https://www.g2.com/compare/churnzero-vs-glassbox) - [ChurnZero vs CleverTap](https://www.g2.com/compare/churnzero-vs-clevertap) - [ChurnZero vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero) - [ChurnZero vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/churnzero-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [ChurnZero vs Zoho CRM](https://www.g2.com/compare/churnzero-vs-zoho-crm) - [ChurnZero vs Mural](https://www.g2.com/compare/churnzero-vs-mural) ### 10. [Mural](https://www.g2.com/products/mural/reviews) By Mural **Average Rating:** 4.6/5 **Total Reviews:** 1,462 Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and visual to brainstorm ideas, plan project timelines, and execute together quickly. Mural’s Facilitation Superpowers lead to increased engagement from teams, customers, and GTM partners, which transforms every meeting into a co-creation session. Mapping and storyboarding features speed up buy-in and decision making by demonstrating an understanding of customers’ needs and how to meet them. Mural AI can summarize key takeaways from interactions, or suggest new ideas to strategize how to get to ‘yes.’ Out-of-the-box and custom templates make it easy to share best practices to level up every teammate to be customer-obsessed. Reviewers say compared to JourneyTrack.io, Mural is: - Slower to reach roi - Better at meeting requirements Categories in common with JourneyTrack.io: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [JourneyTrack.io vs Mural](https://www.g2.com/compare/journeytrack-io-vs-mural) **Compare Mural with other alternatives:** - [Mural vs TheyDo](https://www.g2.com/compare/mural-vs-theydo) - [Mural vs Miro](https://www.g2.com/compare/miro-vs-mural) - [Mural vs MoEngage](https://www.g2.com/compare/moengage-vs-mural) - [Mural vs Glassbox](https://www.g2.com/compare/glassbox-vs-mural) - [Mural vs CleverTap](https://www.g2.com/compare/clevertap-vs-mural) - [Mural vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-mural) - [Mural vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-mural) - [Mural vs Zoho CRM](https://www.g2.com/compare/mural-vs-zoho-crm) - [Mural vs ChurnZero](https://www.g2.com/compare/churnzero-vs-mural) ## Explore Articles - [What is the best user-friendly password manager software for desktop?](https://www.g2.com/discussions/what-is-the-best-user-friendly-password-manager-software-for-desktop) - [What's the top-rated cloud backup app for IT companies](https://www.g2.com/discussions/what-s-the-top-rated-cloud-backup-app-for-it-companies) - [Top tools for automating software deployment pipelines](https://www.g2.com/discussions/top-tools-for-automating-software-deployment-pipelines) - [What are the best platforms for database anomaly detection?](https://www.g2.com/discussions/what-are-the-best-platforms-for-database-anomaly-detection) - [What are the top endpoint security services that provide actionable intelligence about threat actors without generating alert fatigue?](https://www.g2.com/discussions/what-are-the-top-endpoint-security-services-that-provide-actionable-intelligence-about-threat-actors-without-generating-alert-fatigue ) - [What are the best financial data APIs with clear implementation expectations and predictable scaling costs instead of surprise billing?](https://www.g2.com/discussions/what-are-the-best-financial-data-apis-with-clear-implementation-expectations-and-predictable-scaling-costs-instead-of-surprise-billing) ## Spotlight Categories - [Virtual Data Room Software](https://www.g2.com/categories/virtual-data-room-vdr) - [Project Management Software](https://www.g2.com/categories/project-management) - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)