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Compare Jostle and Khoros Service 
Featured Products
At a Glance
Market Segments
Mid-Market (75.8% of reviews)
Enterprise (36.4% of reviews)
Entry-Level Pricing
$5.00
No pricing available
Jostle
Star Rating
(218)4.6 out of 5
Market Segments
Mid-Market (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00
Browse all 4 pricing plansKhoros Service
Star Rating
(40)4.4 out of 5
Market Segments
Enterprise (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Khoros ServiceJostle vs Khoros Service
When assessing the two solutions, reviewers found Jostle easier to use, set up, and administer. Reviewers also preferred doing business with Jostle overall.
- Reviewers felt that Jostle meets the needs of their business better than Khoros Service.
- When comparing quality of ongoing product support, reviewers felt that Jostle is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Jostle over Khoros Service.
Pricing
Entry-Level Pricing
Jostle
Bronze
$5.00
Starting at $5/user/month to help you connect culture and drive communications. Full details at jostle.me/pricing
- Internal comms
- Android & iPhone apps
- Full support
Khoros Service
No pricing availableFree Trial
Jostle
Free Trial is available
Khoros Service
No trial information availableRatings
Meets Requirements
8.9
181
8.5
27
Ease of Use
9.1
181
8.2
27
Ease of Setup
8.8
128
7.8
17
Ease of Admin
8.9
140
8.0
10
Quality of Support
9.1
152
8.5
26
Has the product been a good partner in doing business?
9.4
132
8.3
9
Product Direction (% positive)
9.0
171
8.7
27
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.6
66
Not enough data
8.6
75
Not enough data
9.0
72
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.5
66
Not enough data
9.2
73
Not enough data
8.0
45
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
9.5
55
Not enough data
8.8
44
Not enough data
9.1
54
Not enough data
9.1
44
Not enough data
8.9
30
Not enough data
Employee Engagement
8.8
53
Not enough data
8.8
44
Not enough data
9.3
56
Not enough data
Feature Not Available
Not enough data
9.4
53
Not enough data
9.5
13
Not enough data
7.9
13
Not enough data
8.2
12
Not enough data
User Experience & Accessibility - Employee Communications
9.3
12
Not enough data
8.8
12
Not enough data
8.6
12
Not enough data
8.6
12
Not enough data
Content Distribution - Employee Communications
9.6
12
Not enough data
7.5
12
Not enough data
8.2
11
Not enough data
Additional Features - Employee Communications
7.8
10
Not enough data
8.9
11
Not enough data
8.3
10
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
9.0(won by default)
7
Not enough data
8.6(won by default)
6
Not enough data
8.3(won by default)
5
Channels
Not enough data
8.0(won by default)
5
Not enough data
9.3(won by default)
7
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Insight
Not enough data
7.6(won by default)
7
Not enough data
8.8(won by default)
7
Not enough data
8.3(won by default)
6
Not enough data
8.3(won by default)
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
7.4
7
Not enough data
7.6
7
Not enough data
Categories
Categories
Shared Categories
Jostle and Khoros Service share no categories
Unique Categories
Jostle is categorized as Enterprise Social Networking (ESN), Employee Intranet, Employee Communications, and Business Instant Messaging
Khoros Service is categorized as Digital Customer Service Platforms, Social Customer Service, Live Chat, Customer Self-Service, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Jostle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Khoros Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.9%
Construction
5.6%
Real Estate
4.7%
Insurance
4.7%
Hospital & Health Care
4.7%
Other
72.6%
Telecommunications
15.2%
Outsourcing/Offshoring
9.1%
Marketing and Advertising
9.1%
Consumer Services
9.1%
Hospitality
6.1%
Other
51.5%
Alternatives
Discussions
What are the storage restrictions with Jostle?
1 Comment
Official Response from Jostle
We offer unlimited storage.Read more
Which mobile devices do you support?
1 Comment
Official Response from Jostle
Jostle has mobile apps for iPhone, Android and iPad (https://www.jostle.me/mobile). We also have JostleTV so your intranet can stream to TV screens...Read more
Where is my data stored?
1 Comment
Official Response from Jostle
You can choose. We have data centers in the US, Europe, Australia, and Canada.Read more
What do online communities do?
1 Comment
AM
Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and...Read more
What is a community khoros?
1 Comment
MV
Khoros is a platform for digital-first customer engagementRead more
Khoros Service has no more discussions with answers
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