# InMotion Hosting vs Nexcess Comparison --- ## AI Generated Summary - **G2 reviewers report** that InMotion Hosting excels in customer support, with users highlighting the ease of reaching their knowledgeable staff. Many have praised the professional and friendly assistance they receive, which contributes to a more satisfying overall experience compared to Nexcess. - **Users say** that Nexcess offers a robust platform with a variety of free premium plugins, making it appealing for those looking for added functionality. However, some users have noted that it can struggle to meet specific workflow needs, leading to configuration challenges. - **Reviewers mention** that InMotion Hosting has a higher overall satisfaction score, reflecting its strong market presence and reliability. Users appreciate the stable service and security features, which are critical for businesses that rely on consistent uptime. - **According to verified reviews** , Nexcess shines with its 24/7 technical support, where users have reported quick response times and effective escalation processes for unresolved issues. This level of support is a significant advantage for those who prioritize immediate assistance. - **Users highlight** that InMotion Hosting's ease of setup and administration is a strong point, with many finding the onboarding process intuitive and straightforward. This contrasts with some feedback for Nexcess, where users have experienced a steeper learning curve. - **G2 reviewers indicate** that while Nexcess has a dedicated user base, the overall number of reviews is lower than that of InMotion Hosting, which may suggest a less widespread user experience. This could impact the reliability of feedback for potential new users considering Nexcess. | | InMotion Hosting | Nexcess | |---|---|---| | **Star Rating** | 4.2 out of 5 | 3.2 out of 5 | | **Total Reviews** | 99 | 30 | | **Largest Market Segment** | Small-Business (93.4% of reviews) | Small-Business (79.3% of reviews) | | **Entry Level Price** | Starting at $14.99 | Starting at $19.00 Per Month | --- ## Top Pros & Cons ### InMotion Hosting Pros: - Customer Support (32 reviews) - Helpful (28 reviews) Cons: - Poor Customer Support (8 reviews) - Long Waiting (5 reviews) ### Nexcess Pros: - Customer Support (3 reviews) - Ease of Use (3 reviews) Cons: - Poor Customer Support (3 reviews) - Poor Communication (2 reviews) --- ## Ratings Comparison | Rating | InMotion Hosting | Nexcess | |---|---|---| | **Meets Requirements** | 8.8 (83 reviews) | 6.6 (22 reviews) | | **Ease of Use** | 8.7 (83 reviews) | 7.1 (23 reviews) | | **Ease of Setup** | 8.6 (72 reviews) | 7.5 (18 reviews) | | **Ease of Admin** | 8.6 (56 reviews) | 7.4 (17 reviews) | | **Quality of Support** | 9.0 (81 reviews) | 7.3 (23 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (55 reviews) | 7.9 (17 reviews) | | **Product Direction (% positive)** | 7.7 (77 reviews) | 3.5 (18 reviews) | --- ## Pricing ### InMotion Hosting #### Entry-Level Pricing Plan: VPS Hosting Price: Starting at $14.99 Description: A trusted leader in VPS hosting. Perfect for high traffic sites, larger businesses, and resellers that need performance. Key Features: - cPanel & Control Web Panel Options - Powerful vCPU Cores - Advanced Product Support [Browse all 5 editions](https://www.g2.com/products/inmotion-hosting/pricing) #### Free Trial No ### Nexcess #### Entry-Level Pricing Plan: WooCommerce Price: Starting at $19.00 Per Month Description: Built-in image compression, abandoned cart & page builder plugins, 1-click staging plus StoreBuilder. Key Features: - Up to 1 store - 30GB Storage - Up to 500 orders per-hour [Browse all 4 editions](https://www.g2.com/products/nexcess/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Shared Hosting | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | 8.3/10 | 20 | | **Nexcess** | N/A | N/A | #### Support | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Technical Support** | 9.3 (20 reviews) | Not enough data | | **Multiple Website Hosting** | 9.6 (16 reviews) | Not enough data | | **Bandwidth Support** | 9.4 (17 reviews) | Not enough data | | **Knowledge Base Support** | 8.4 (17 reviews) | Not enough data | #### Free Resources | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Free Website Builder** | 6.9 (16 reviews) | Not enough data | | **Free Domain Name** | 6.3 (15 reviews) | Not enough data | | **Free Migration** | 8.2 (15 reviews) | Not enough data | ### Dedicated Hosting | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | 8.9/10 | 14 | | **Nexcess** | N/A | N/A | #### Set Up | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Customization** | 8.8 (14 reviews) | Not enough data | | **Ease of Installation** | 8.9 (14 reviews) | Not enough data | | **Speed** | 8.7 (14 reviews) | Not enough data | #### Security | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Secure Socket Layer (SSL) Certificate Provision** | 9.4 (14 reviews) | Not enough data | | **Data Backup and Restoration** | 9.2 (14 reviews) | Not enough data | | **DDoS Protection** | 9.0 (14 reviews) | Not enough data | | **Malware Protection** | 8.2 (14 reviews) | Not enough data | #### Support | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Domain and Sub-Domain Support** | 9.3 (14 reviews) | Not enough data | | **Technical Support** | 9.4 (14 reviews) | Not enough data | | **Hardware Support** | 8.8 (13 reviews) | Not enough data | ### Reseller Hosting | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | N/A | N/A | | **Nexcess** | N/A | N/A | #### Customization | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Custom DNS name servers ** | Not enough data | Not enough data | | **Self branding** | Not enough data | Not enough data | | **Bandwidth support** | Not enough data | Not enough data | | **Flexible hosting plans** | Not enough data | Not enough data | #### Support | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Scalability** | Not enough data | Not enough data | | **Backup and restoration** | Not enough data | Not enough data | | **cPanel Management** | Not enough data | Not enough data | | **Domain Reseller Account Support** | Not enough data | Not enough data | | **Fully Managed Service** | Not enough data | Not enough data | | **IP Addresses Support** | Not enough data | Not enough data | ### WordPress Hosting | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | 9.3/10 | 11 | | **Nexcess** | N/A | N/A | #### Performance | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Plugins and Theme support** | 9.4 (8 reviews) | Not enough data | | **Site management** | 9.3 (9 reviews) | Not enough data | | **Technical Support** | 10.0 (11 reviews) | Not enough data | | **Caching** | 9.3 (9 reviews) | Not enough data | | **Free Website Transfers** | 9.8 (8 reviews) | Not enough data | #### Security | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Backup** | 8.3 (9 reviews) | Not enough data | | **Activity monitoring** | 9.3 (9 reviews) | Not enough data | | **Malware identification and removal** | 9.0 (8 reviews) | Not enough data | | **WAF and DDoS Protectiob** | 9.2 (8 reviews) | Not enough data | #### Free Resources | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Email** | 9.3 (9 reviews) | Not enough data | | **Domain** | 8.5 (9 reviews) | Not enough data | | **SSL Certificates** | 10.0 (10 reviews) | Not enough data | ### Cloud Web Hosting | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | N/A | N/A | | **Nexcess** | N/A | N/A | #### Performance - Cloud Web Hosting | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Caching** | Not enough data | Not enough data | | **Intuitive Control Panel** | Not enough data | Not enough data | | **Opering System** | Not enough data | Not enough data | | **Server Redundancy** | Not enough data | Not enough data | #### Support - Cloud Web Hosting | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Free SSL** | Not enough data | Not enough data | | **Auto-scaling** | Not enough data | Not enough data | | **Flexible Pricing - Cloud Web Hosting** | Not enough data | Not enough data | | **Support** | Not enough data | Not enough data | #### Security - Cloud Web Hosting | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Compliance and Certifications** | Not enough data | Not enough data | | **Backup** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | ### Domain Registrars | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | 9.4/10 | 7 | | **Nexcess** | N/A | N/A | #### Security - Domain Registrar | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Advanced DNS management** | 10.0 (6 reviews) | Not enough data | | **WHOIS privacy protection** | 8.9 (6 reviews) | Not enough data | | **Two-factor authentication (2FA)** | 9.4 (6 reviews) | Not enough data | #### Convenience and automation - Domain Registrar | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Bulk domain management** | 9.4 (6 reviews) | Not enough data | | **Domain parking** | 8.9 (6 reviews) | Not enough data | | **Auto-renewal** | 9.7 (6 reviews) | Not enough data | #### Support and service - Domain Registrar | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Knowledge base and tutorials** | 8.6 (6 reviews) | Not enough data | | **Domain transfer assistance** | 9.2 (6 reviews) | Not enough data | | **24/7 customer support** | 9.7 (6 reviews) | Not enough data | #### Advanced management and features - Domain Registrar | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Email forwarding and hosting** | 9.8 (7 reviews) | Not enough data | | **Website builder integration** | 9.4 (6 reviews) | Not enough data | | **Domain auction and backordering** | Feature Not Available | Not enough data | ### VPS Hosting Platforms | Product | Score | Reviews | |---|---|---| | **InMotion Hosting** | 8.7/10 | 44 | | **Nexcess** | N/A | N/A | #### Agentic AI - Virtual Private Servers (VPS) | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Hosting Management | Feature | InMotion Hosting | Nexcess | |---|---|---| | **Storage Limits** | 8.4 (41 reviews) | Not enough data | | **Bandwidth Allowance** | 8.5 (40 reviews) | Not enough data | | **Email Hosting** | 8.1 (36 reviews) | Not enough data | | **Control Panel Integration** | 8.5 (42 reviews) | Not enough data | | **CMS Support** | 8.6 (34 reviews) | Not enough data | | **Web Framework Support** | 8.4 (31 reviews) | Not enough data | | **E-Commerce Integration** | 8.7 (26 reviews) | Not enough data | | **File Management** | 7.9 (37 reviews) | Not enough data | | **Database Support** | 8.3 (34 reviews) | Not enough data | | **Security Tools** | 8.5 (33 reviews) | Not enough data | --- ## Categories **Shared Categories (5):** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting), [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting), [Dedicated Hosting Platforms](https://www.g2.com/categories/dedicated-hosting), [WordPress Hosting Platforms](https://www.g2.com/categories/wordpress-hosting), [Domain Registrars](https://www.g2.com/categories/domain-registrars) **Unique to InMotion Hosting (3):** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms), [Reseller Hosting Platforms](https://www.g2.com/categories/reseller-hosting), [Shared Hosting Platforms](https://www.g2.com/categories/shared-hosting) --- ## Reviewer Demographics ### By Company Size | Segment | InMotion Hosting | Nexcess | |---|---|---| | **Small-Business** | 93.4% | 79.3% | | **Mid-Market** | 6.6% | 20.7% | | **Enterprise** | 0% | 0% | ### By Industry #### InMotion Hosting - **Information Technology and Services:** 11.0% - **Marketing and Advertising:** 9.9% - **Computer Software:** 8.8% - **Internet:** 6.6% - **Real Estate:** 5.5% - **Non-Profit Organization Management:** 3.3% - **Computer & Network Security:** 2.2% - **Design:** 2.2% - **Education Management:** 2.2% - **E-Learning:** 2.2% - **Other:** 46.2% #### Nexcess - **Retail:** 17.2% - **Marketing and Advertising:** 17.2% - **Internet:** 10.3% - **Apparel & Fashion:** 6.9% - **E-Learning:** 6.9% - **Automotive:** 3.4% - **Consumer Services:** 3.4% - **Electrical/Electronic Manufacturing:** 3.4% - **Food Production:** 3.4% - **Furniture:** 3.4% - **Other:** 24.1% --- ## Alternatives ### Alternatives to InMotion Hosting - [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (804 reviews) - [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) — 4.4/5 stars (206 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1126 reviews) - [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (292 reviews) - [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (344 reviews) - [HostGator](https://www.g2.com/products/hostgator/reviews) — 3.6/5 stars (256 reviews) - [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews) - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (746 reviews) - [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1454 reviews) ### Alternatives to Nexcess - [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (292 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1126 reviews) - [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (344 reviews) - [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1454 reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (804 reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) — 3.4/5 stars (279 reviews) - [Liquid Web](https://www.g2.com/products/liquid-web-2024-07-24/reviews) — 4.2/5 stars (103 reviews) - [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews) - [WPMU DEV](https://www.g2.com/products/wpmu-dev/reviews) — 4.8/5 stars (861 reviews) --- ## Top Discussions ### InMotion Hosting - Title: [Are you happy with InMotion hosting?](https://www.g2.com/discussions/are-you-happy-with-inmotion-hosting) — 1 comment, 1 upvote > **Top comment:** "They are the best hosting company I have used for my business. I have 3 servers with them and they provide knowledgeable support and my servers are always..." ### Nexcess - Title: [Is Nexcess good?](https://www.g2.com/discussions/is-nexcess-good) — 2 comments > **Top comment:** "No, their great." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/inmotion-hosting-vs-nexcess)