Michael H.
MH
Principal
Small-Business (50 or fewer emp.)
"Affordable Hosting with User-Friendly Tools and Exceptional Support"
5/5
What do you like best about Namecheap Hosting?

I’ve been with Namecheap Hosting for over a decade, and I’ve always felt supported and taken care of. They get right back to me when I have questions or run into a problem, and they send helpful links, videos, images, and easy instructions to help me work through it. They’re patient, kind, and sincere, and they help steer me in the right direction when I’m dealing with a technical challenge. I also love that they’re affordable and don’t nickel and dime me, and that their pricing is simple and clean. I love the cPanel and the range of offerings. It’s a well-laid-out, user-friendly platform with tools I use for email, DNS settings, shared hosting, and websites, including the easy one-click WordPress integration. I like that I can explore and manage things myself, and that email support is there when I need help. I think the switch to email support has saved me time. The initial setup was pretty easy, too. Review collected by and hosted on G2.com.

What do you dislike about Namecheap Hosting?

I used to want to be able to talk to them on the phone (it was offered many years ago), but it's probably been for the best that it's strictly email support as they've probably helped me save time and also learn a ton more technically by using email only. Review collected by and hosted on G2.com.

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4.2 out of 5 · Verified reviews from real users

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