Their support experience is best-in-class. The AI chatbot actually handles ~90% of technical issues — and when it can't, you get handed off to a real person immediately. No arguing with a bot, no queue. It's the smoothest support flow I've seen from any hosting provider. Review collected by and hosted on G2.com.

Not really a dislike — more of a growing pain. I was an A2 Hosting customer before they were acquired, and there are still some differences in DNS and server details between legacy A2 accounts and native Hosting.com accounts. That can make self-service a little confusing when you're Googling for answers. That said, support always provides the correct info for your specific account type right away, and it's clear they're working through the migration carefully to avoid downtime. Review collected by and hosted on G2.com.