Control panel is probably the best feature. The UI is very user friendly and the most used tools are right there on login.

First, InMotion has a complete set of hosting tools (cPanel, AMP, etc.) required for managing multiple complex website/database/e-mail-provider configurations. Second, they provide excellent customer service when things do go wrong. Third, I've used them for 10+ years and never experienced noticeable service outages.

What I appreciate most about InMotion Hosting is the exceptional quality of its technical support staff. I've been a customer for many years, and recently, when considering a move from a dedicated server to a managed VPS, I had numerous questions and concerns about performance, website functionality, email, backups, and protecting years of important data. Rather than rushing me into a decision, their representatives took the time to investigate our existing setup and provide detailed, thoughtful answers. I especially want to recognize Ross, Joshua W., Nathan, Taliea, Tim, Cory B., and James for their professionalism, patience, and technical knowledge. Their assistance gave me the confidence to proceed with the migration, which was successful and substantially reduced my hosting expenses. It's reassuring to know that behind the technology are knowledgeable people who genuinely take the time to help their customers. That's what I value most about InMotion Hosting.