HostGator Reviews & Product Details

I really like HostGator’s hosting features, especially shared hosting. The easy-to-use dashboard is a highlight, making website management straightforward, and it includes all of my websites in one place. Installation of content management systems like WordPress is incredibly simple, which adds to the overall efficiency I experience. HostGator’s services are unique and stand out when compared to other hosting platforms. Moreover, I have been using HostGator since 2009, which speaks volumes about my satisfaction and loyalty to their services and features. I value the seamless experience and reliability that HostGator provides over such a significant duration. Review collected by and hosted on G2.com.

I think the number of email addresses provided with the shared hosting plan could be increased. Sometimes, my clients request me to create 10 to 15 email addresses, and currently, the allowance does not always meet this demand. I've heard other platforms offer more email options, and having this feature would be an improvement. Otherwise, all other features are perfect. Review collected by and hosted on G2.com.

Ease of setup and the Support was really great when I needed them. Since I rely on my website, the daily up time and usage is critical. It is easy to register and set up a domain. The integration of domains and sites was easy enough. The CNAME setup and sub domains, were all working well. And I did love the options to get plans that fit my business. Review collected by and hosted on G2.com.

I had issues with security and viruses, continually while hosting my site there. After 3 failures of the site, and one billing failure that took my site down, even though the payment was on automatic payments... I left for a more secure and stable platform. Review collected by and hosted on G2.com.

It's been consistent for me for the past 8 years. I use the reseller account and have about 10 sites for clients on the account. Easy to navigate if you know cPanel. Review collected by and hosted on G2.com.

The price goes up every year which is to be expected, but I'm at about $44/mo for hosting for several clients. Customer support is pretty good too. Review collected by and hosted on G2.com.

Nothing at all, AVOID HOSTGATOR LIKE THE PLAGUE Review collected by and hosted on G2.com.

Hostgator is Horrible-gator!!

Avoid Hostgator if you value your website. Their system deleted my WordPress site – gone! When I spoke to “support” they say that billing for my hosting failed. After I have been with them for years. The credit card on file is one we use every day. They say their ‘system’ sent an email about billing problem. Those emails never came to us, although I get emails from them all the time – MANY emails I have received, none saying they would delete my hosting. My domain name was billed fine. They have no explanation, my site is gone because Hostgater failed! AVOID THESE FAILING SYSTEMS AND USELESS, IRRESPONSIBLE COMPANY IF YOU VALUE YOUR WEB SITES!! Review collected by and hosted on G2.com.

It made purchasing the domain really simple. I have actually purchased more than one domain from them. We purchase a couple years at a time so we save money. Review collected by and hosted on G2.com.

It is not the easiest to use if they are not hosing your sight. Also, customer service is a chat. Can’t get someone on the phone. Review collected by and hosted on G2.com.

One of the cheapest hosting providers and has litespeed hosting and options for a faster website, great for newbies looking for an easy hosting to setup wordpress Review collected by and hosted on G2.com.

They lied about the Titan email service sending limit per hour and day limit Review collected by and hosted on G2.com.

HostGator is pretty straightforward for those who want to avoid having to manage their own hosting environment Review collected by and hosted on G2.com.

Sometimes the dashboard had functionality issues Review collected by and hosted on G2.com.

The best thing I can say about them is their service. They have not compromised on that. It was above my expectation. Review collected by and hosted on G2.com.

I have not found a single thing to dislike about them. They are literally the best on this field. Review collected by and hosted on G2.com.

I am a gallery that deals in photography and artwork that often includes nudity. This was one of the hosting companies recommended to me that did not restrict nudity. Review collected by and hosted on G2.com.

HostGator's tech support has always been poor. Customers cannot contact tech support directly. Even if customer support promised to "escalate" the matter, it takes days for tech support to get back to us by email, and either they've closed the case prematurely or they ask us to repeat the information we gave customer support in the first place, adding several more days to down time. But, now they have also eliminated all phone support and reduced their customer support to a robotic chat, internationally outsourced. Every time we contact them, the poor customer support person comes back with the same empty promises and platitudes: "I understand your concern," "I've escalated this case," "24-48 hours," and it's still taken weeks — yes weeks — to resolve, causing loss of revenue for our business. The problems are never user error at our end, they are always serious technical problems at HostGator: image gallery malfunction, email malfunction, billing records processed incorrectly. A serious company would be deeply mortified and resolve their issues immediately. We certainly would in our business. They never do. They always make promises they don't keep. Review collected by and hosted on G2.com.

HostGator offers the best value for shared hosting WordPress websites. The sites load quickly, have a 99% up-time and customer service is available via telephone.

Customer service is efficient and stays on the phone until the problem is resolved. Review collected by and hosted on G2.com.

Not much to dislike about HostGator. The value they provide is one of the best in the industry. If I had to choose something, it would probably be the same as with most hosting companies, I would love to whitelist the servers as I use it to host clients' sites. Review collected by and hosted on G2.com.