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Compare HCL Sametime and Rocket.Chat 
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At a Glance
Market Segments
Enterprise (67.9% of reviews)
Mid-Market (50.2% of reviews)
Entry-Level Pricing
No pricing available
Free With One-Time Purchase
HCL Sametime
Star Rating
(126)4.0 out of 5
Market Segments
Enterprise (67.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HCL SametimeRocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HCL Sametime excels in HIPAA compliance features, with a perfect score of 10.0 for Operating Systems - HIPAA Compliant Messaging, which is crucial for healthcare organizations. In contrast, Rocket.Chat, while offering good compliance, does not match this level of assurance.
- Reviewers mention that HCL Sametime's audio conferencing capabilities score 8.4, providing a reliable experience, whereas Rocket.Chat's audio conferencing is rated lower at 7.8, indicating potential issues with call quality or features.
- G2 users highlight that Rocket.Chat's web application is rated 9.0, making it a strong choice for users who prioritize browser-based access. HCL Sametime's web application, while still good at 8.6, does not quite reach the same level of user satisfaction.
- Users on G2 appreciate HCL Sametime's robust file sharing capabilities, scoring 8.3, which is slightly lower than Rocket.Chat's 8.6. This suggests that Rocket.Chat may offer a more seamless file sharing experience, which is essential for collaboration.
- Reviewers mention that HCL Sametime's notifications feature scores 9.1, indicating a strong performance in keeping users informed. In comparison, Rocket.Chat's notifications are rated lower at 8.1, which may lead to missed updates for users.
- Users say that HCL Sametime's overall ease of use is rated at 8.5, while Rocket.Chat slightly edges it out with an 8.7. This suggests that Rocket.Chat may provide a more intuitive user experience, which can be a deciding factor for teams looking for quick adoption.
Pricing
Entry-Level Pricing
HCL Sametime
No pricing availableRocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
HCL Sametime
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.5
100
8.6
276
Ease of Use
8.5
100
8.7
283
Ease of Setup
8.6
17
8.2
125
Ease of Admin
8.4
17
8.3
119
Quality of Support
8.0
76
8.0
231
Has the product been a good partner in doing business?
9.2
16
8.2
107
Product Direction (% positive)
5.7
98
8.4
273
Features by Category
Business Instant Messaging
Not enough data
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Business Instant Messaging
Not enough data
7.8
106
Not enough data
7.6
101
Business Instant Messaging
Not enough data
7.8
149
Not enough data
8.9
169
Not enough data
8.6
121
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
8.7
42
|
Verified
8.5
24
|
Verified
9.0
12
8.4
16
7.9
13
8.6
12
9.2
13
|
Verified
9.1
17
|
Verified
8.2
13
9.0
12
|
Verified
Meeting Coordination
8.4
34
|
Verified
9.2
18
8.7
32
|
Verified
8.6
16
|
Verified
8.4
42
|
Verified
8.7
21
|
Verified
7.9
13
|
Verified
9.1
15
Software Type
8.3
31
|
Verified
8.1
22
|
Verified
9.2
12
|
Verified
9.4
16
|
Verified
8.9
12
|
Verified
9.0
20
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HCL Sametime and Rocket.Chat are categorized as Video Conferencing
Unique Categories
HCL Sametime is categorized as Meeting Management
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Reviews
Reviewers' Company Size
HCL Sametime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Banking
8.9%
Accounting
8.9%
Financial Services
8.0%
Hospital & Health Care
7.1%
Other
40.2%
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Alternatives
Discussions
HCL Sametime has no discussions with answers
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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