--- title: HCL Sametime Reviews meta_title: 'HCL Sametime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how HCL Sametime works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 126 scale: '5' date_modified: '2026-06-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # HCL Sametime Reviews **Vendor:** HCL Technologies **Category:** [Meeting Management Software](https://www.g2.com/categories/meeting-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 126 ## About HCL Sametime HCL Sametime provides real time communication through instant messaging, online meetings, audio and video. Communicate virtually instantly Share files, save time and avoid exceeding mail size quotas. Also manage message history using date and time stamps, people and date searches and a log of sent links and files. Improve online meetings Access online meetings from your desktop, laptop, tablet or smartphone. Share files, applications and screens with people internally or externally using security-rich features. Get the mobile advantage Use high-definition Voice over Internet Protocol (VoIP) audio and video for instant messaging and meetings and softphone with PSTN-dialing support. ## HCL Sametime Pros & Cons **What users like:** - Users value the **ease of use** of HCL Sametime, appreciating its quick setup and intuitive interface. (7 reviews) - Users appreciate the **real-time communication** in HCL Sametime, enhancing connectivity through an easy-to-use interface. (5 reviews) - Users value the **seamless integration** of HCL Sametime with other tools, enhancing organizational communication and collaboration. (5 reviews) - Users appreciate the **high-quality video capabilities** of HCL Sametime, enhancing real-time communication and collaboration. (5 reviews) - Users value the **seamless instant messaging** capability of HCL Sametime, enhancing real-time communication and collaboration. (4 reviews) - Security (4 reviews) - User Interface (4 reviews) - Video Conferencing (4 reviews) - Easy Integration (3 reviews) - Reliability (3 reviews) **What users dislike:** - Users experience **connectivity issues** with HCL Sametime, including call quality problems and delays on weak networks. (4 reviews) - Users experience **performance issues** with HCL Sametime, including lag and stability concerns that hinder effective communication. (4 reviews) - Users find the **user interface challenging** , noting its complexity and unappealing color scheme for new users. (3 reviews) - Users experience **irritating lags and hangs** in HCL Sametime, disrupting communication and complicating resolution efforts. (2 reviews) - Users find the **steep learning curve** of HCL Sametime challenging, especially for those unfamiliar with similar communication tools. (2 reviews) - Users find the **limited features** of HCL Sametime lacking in intuitiveness and requiring significant setup effort. (2 reviews) - Audio Issues (1 reviews) - Complexity (1 reviews) - Difficult Navigation (1 reviews) - Group Management (1 reviews) ## HCL Sametime Reviews ### 1. HCL Sametime **Rating:** 4.5/5.0 stars **Reviewed by:** Dnyaneshwar K. | Application Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about HCL Sametime?** HCL Sametime is a collaboration platform known for its real-time communication features. Users appreciate its seamless integration with other collaboration tools, fostering efficient communication within organizations. The platform's versatility in supporting instant messaging, video conferencing, and file sharing is often commended. Furthermore, its secure and customizable nature allows organizations to tailor the platform to their specific needs. Keep in mind that specific features and user experiences may evolve, so checking the latest information and reviews for up-to-date insights on HCL Sametime is recommended. **What do you dislike about HCL Sametime?** Users have occasionally expressed concerns about the user interface of HCL Sametime, noting it can be complex and challenging for new users to navigate. Integration issues with third-party applications have also been mentioned, impacting the seamless workflow. It's essential to consider these potential challenges and assess whether they align with the specific needs and preferences of your organization when evaluating collaboration platforms like HCL Sametime. **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime addresses communication challenges by providing a unified platform for instant messaging, video conferencing, and file sharing. This fosters efficient real-time collaboration, reducing communication gaps within the organization. The platform facilitates quick decision-making, enhances team connectivity, and supports remote work scenarios.By streamlining communication processes and providing a centralized hub for collaboration, it contributes to improved productivity and effective teamwork, ultimately benefiting the organization in navigating the demands of modern work environments. ### 2. Practical and easy business communication tool. **Rating:** 3.0/5.0 stars **Reviewed by:** Joaquin B. | Social Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about HCL Sametime?** This software is great since it allows us to have conversations in real time using features like audio and video conferencing, instant messaging, and more. The ability to share screens and integrate with other business apps makes teamwork on projects much easier. Furthermore, important company data is safeguarded by its superior security. Other benefits include portability and accessibility from a variety of devices, which facilitates efficient teamwork even when participants are geographically separated. When it comes to improving corporate communication and collaboration, HCL Sametime offers a complete platform. **What do you dislike about HCL Sametime?** It annoys me that earlier versions of the program had issues with stability and performance. Users new to workplace communication solutions may find the learning curve to be particularly high at the outset. Before implementing HCL Sametime, make sure you take these considerations into account and determine if it fulfills your individual needs. **What problems is HCL Sametime solving and how is that benefiting you?** We are addressing issues with corporate communication and teamwork through this program. It enhances real-time communication by providing a complete platform for IM, audio conferencing, and video conferencing. Screen sharing facilitates problem resolution, and integration with corporate apps simplifies project collaboration. The safety of confidential company data is further guaranteed. In a nutshell, HCL Sametime is a powerful answer to frequent issues in corporate communication and collaboration. ### 3. Best for real time communication **Rating:** 5.0/5.0 stars **Reviewed by:** Monika P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about HCL Sametime?** HCL sametime is the best application for IT companies to efficiently manage the real time communication and calling and texting internally. It is very easy to implement and integrate with other solutions along with video calling. HCL provides best customer support and we have been using it on a daily basis. It is best for calling internally to peers. **What do you dislike about HCL Sametime?** HCL sametime is very good for calling and texting the peers. But I feel that the calling connectivity is kind of not upto the mark and it can still be improved. There are no major demerits or dislikes about this product and it is one of the best real time communication application for any company. **What problems is HCL Sametime solving and how is that benefiting you?** We have been using the product for calling, texting, video conferencing as well as many other things. It is very easy to implement and use and can be used on a daily basis without any issues. It is good to real time communication with all the peers. It is really helpful for us for video conferencing and meetings. ### 4. HCL Sametime is the best unified communication platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Parameswar C. | Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about HCL Sametime?** HCL sametime is enterprise-grade secure video meetings and chat-build cloud native. **What do you dislike about HCL Sametime?** No such points are there I found to dislike HCL sametime. **What problems is HCL Sametime solving and how is that benefiting you?** The HCL sametime includes presence information, enterprise instant, messaging, telephony capabilities etc in a single platform. ### 5. HCL Sametime **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek k. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about HCL Sametime?** It works in seconds along with its data reliability and acuuracy is fantastic,Its UI interface is amazing , It is clearly summarized over its dashboard. **What do you dislike about HCL Sametime?** It lags sometime , that is too much irritating,And it also take too much to resolve and coming to track back. **What problems is HCL Sametime solving and how is that benefiting you?** It helps lots of time in creating vedio and audios and also in vedio conferencing,It helps is sharing files in a very secured way . ### 6. A simple solution for enterprise collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed E. | email administration team head, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2023 **What do you like best about HCL Sametime?** It's a great tool for chat and communication and the client is already embedded in lotus notes client **What do you dislike about HCL Sametime?** The interface isn't very user friendly and the color scheme is a bit depressing **What problems is HCL Sametime solving and how is that benefiting you?** It's an easy setup and integration with lotus/domino environment and grants all the functions needed to collaborate with domino users including chat,calls, and file sharing ### 7. HCL Same time for real time connectivity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about HCL Sametime?** HCL Sametime is a real time online connectivity application to connect with the other peer group via text and calls. It has better messaging experience and can integrate well in the IT space. **What do you dislike about HCL Sametime?** HCL same time provides better connectivity in terms of messaging but I personally felt that the calling feature could be improved far better and there are various real time messaging applications that are overtaken Sametime **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime is solving the communication disruptions between employees and providing better messaging experience to keep up to date and the issues going on the organisation. ### 8. Fast and effective communication. **Rating:** 4.0/5.0 stars **Reviewed by:** Tarun M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about HCL Sametime?** Simple user friendly interface and fast communication. **What do you dislike about HCL Sametime?** Sometimes it hangs due to which the communication breaks. **What problems is HCL Sametime solving and how is that benefiting you?** I am able to communicate and connect much faster with my team. Video connect and screen sharing is so fast that it has over powered the zoom. ### 9. New teams competitor **Rating:** 4.5/5.0 stars **Reviewed by:** Aslam M. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about HCL Sametime?** Audio quality, simplicity, browser support, Noise cancellation **What do you dislike about HCL Sametime?** User interface, features, chat n other features **What problems is HCL Sametime solving and how is that benefiting you?** Daily meeting, scrum, knowledge transfer, Recording meetings ### 10. Review for HCL Sametime **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about HCL Sametime?** HCL Sametime is a great software for communication. It allows video conferencing, more security connection in meetings and best user interface. Virtual backgrounds makes a realistic sense while connecting with this application. **What do you dislike about HCL Sametime?** Though this application provides you the best features but the application will be a bit slow once it stops due to network or some issue. **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime software helps me in creating video and audio and video conferencing in an easiest way. ### 11. Sametime **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about HCL Sametime?** Ease of access and focus on the screen . **What do you dislike about HCL Sametime?** Some delay in responses during weak network **What problems is HCL Sametime solving and how is that benefiting you?** Collaboration with different teams ### 12. Reliable communications tool for communications in Global Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Sunita P. | Project Management, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2022 **What do you like best about HCL Sametime?** Simple to use, sharing files is easy. There is also chat history so as to maintain records of previous conversations. Helps in saving time at the same time building good integration between Teams. **What do you dislike about HCL Sametime?** Initial configuration may involve a lot of effort and investment. Some features in the app like saving files for reference could be improved in a way so it is more intuitive for end users **What problems is HCL Sametime solving and how is that benefiting you?** Helps in collaborating very well within Team as well as with external vendors. Sharing files in a secure manner so they can work together in a global delivery. More output in a given time ### 13. Good enterprise software **Rating:** 4.5/5.0 stars **Reviewed by:** Rukkunudeen R. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about HCL Sametime?** Highly Secure, Persistent Chat and Video Meetings. flexible deployment for both on-prem and cloud. provides good support for enterprise meetings and conference capabilities **What do you dislike about HCL Sametime?** Not so famous as other software available in the market. bit pricy. not much support is available. The integration facility is limited to specific applications. **What problems is HCL Sametime solving and how is that benefiting you?** secure video conferencing with many options that support all enterprise needs like meetings, chat, groups, etc. has a good and speedy response compared to other competetors ### 14. Best app for collaborating enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Amy k. | software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about HCL Sametime?** compatible with both desktop and mobile Integration with calendar Instant meeting and multiple screen sharing meeting recording **What do you dislike about HCL Sametime?** good to see updates for HCL Sametime but there are no dislikes for this application **What problems is HCL Sametime solving and how is that benefiting you?** Using this application for secured client meetings and team meeting discussions This application really helps in coordinating with different members within the team and with other clients and vendors ### 15. Best instant messaging service from HCL **Rating:** 4.5/5.0 stars **Reviewed by:** Chandrasekaran G. | Application Manager Rock Drilling Tools, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about HCL Sametime?** Easy to use interface for messaging and content sharing service It takes less time to send and receive messages Secure transmission of messages and files inside the company **What do you dislike about HCL Sametime?** It takes more memory in the background to run the application. It causes system to slow in some cases More bugs can be solved through constant updates and feedback **What problems is HCL Sametime solving and how is that benefiting you?** Communication and collaboration with the team inside the company Less time spent in searching application for sending and receiving the messages and files More time spent in increasing the productivity of the company ### 16. Low budget and reliable client **Rating:** 4.0/5.0 stars **Reviewed by:** OM PRAKASH D. | Hybrid cloud Linux Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about HCL Sametime?** Multiple screen-share, so users can share multiple screens in the same meeting windows **What do you dislike about HCL Sametime?** File transfer option is not available, which can be seen in Jabber and Microsoft Teams **What problems is HCL Sametime solving and how is that benefiting you?** Team meeting and screen sharing, specially for interview. ### 17. HCL sametime review by previous HCLite **Rating:** 4.0/5.0 stars **Reviewed by:** Nikhil S. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about HCL Sametime?** Recently I got a chance to host my first meeting on HCL sametime and being a host I found lot of options and useful controls like multiple screen share, livestreaming, file sharing (though it is common option) and keeping security in mind I found it pretty secure when it comes to organization data. **What do you dislike about HCL Sametime?** Not much but if a participant dropes the meeting we have to send invitation again, which makes it more difficult. **Recommendations to others considering HCL Sametime:** I pretty much recommend it as in terms of features it is great, however I faced problem while using it on phone ( may be required high speed) everything else is fine. **What problems is HCL Sametime solving and how is that benefiting you?** Meeting, group chat, conferencing, file sharing, pretty much all things which is required in our internal business community for effective communication, there were many options which I could not explore like inbound calls. ### 18. Secure and persistent **Rating:** 4.0/5.0 stars **Reviewed by:** Abboudi G. | HCIS Technical Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about HCL Sametime?** So many features in meetings and chats.. **What do you dislike about HCL Sametime?** Too many products, confused to read for all of them what each on does. **Recommendations to others considering HCL Sametime:** Easy to use. Affordable. Practical and secure. **What problems is HCL Sametime solving and how is that benefiting you?** Team communications, also team customer communication is getting easier and more secured. ### 19. Sametime, Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Wilhelm H. | I, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about HCL Sametime?** Using Sametime on premises, no cloud, connecting to Domino **What do you dislike about HCL Sametime?** sometimes getting hang on small environment **Recommendations to others considering HCL Sametime:** ask experts before doing installation alone **What problems is HCL Sametime solving and how is that benefiting you?** Secure inhouse Video-Chats, no MUST to go to the Cloud, administering inhouse ### 20. Best client Server platform **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek A. | Data & Management information system Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2021 **What do you like best about HCL Sametime?** Its multiple screen sharing is a very good feature and also has the option of meeting recording. It is also compatible with mobile versions and PC versions. **What do you dislike about HCL Sametime?** It needs a very fast internet connection for running smoothly and for good quality calls. **What problems is HCL Sametime solving and how is that benefiting you?** It was difficult to manage our teams when we started work from Home. But after getting the software it gets easy to coordinate with the team and to manage the project. ### 21. User Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Sunil R. | Analytics Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about HCL Sametime?** Instant messaging, which is lightweight and secure and has most of the features available in the market **What do you dislike about HCL Sametime?** Not widely used and not dynamically integrated with apps like outlook **Recommendations to others considering HCL Sametime:** I recommend it as it has most of the features required for video conferencing and messaging **What problems is HCL Sametime solving and how is that benefiting you?** It's secure be secure and integrated with Lotus note emails. Calendar notifications, chat history, etc. ### 22. Complete messaging system allowing to automate project !! **Rating:** 4.0/5.0 stars **Reviewed by:** Gayle T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2020 **What do you like best about HCL Sametime?** For the entire work team this is one of the most powerful meeting platforms, we can say this once tested and our decision is extremely reliable, in addition to being designed and created for the way modern organizations like us we need to work, since our workflow needs to be optimized in an agile, secure and remote way, while reducing high operating costs. It offers a new user experience, with professional high technology that is highly proven in the industry and always with a low TCO. **What do you dislike about HCL Sametime?** Its initial configuration is of great importance since its interface, deserves the inclusion or activation of functions that do not come by default, it would be a significant improvement if it were included and it would save much of the time, certainly this is only necessary time to start using it, once it is completely done, it is not necessary to repeat it, so we do not pay much attention to this aspect and we continue to use them satisfied as before. **Recommendations to others considering HCL Sametime:** HCL Sametime is the safest way to communicate for any organization, this platform and its tools or functions facilitate fast and reliable communication, even for those with limited access to the cloud or Internet connectivity, at the same time. Time provides one of the main levels of security that can be categorized as the highest on the market. The use of this software is essential for teams that want to communicate quickly, especially those that are located in different places or minimally within the company but in different departments. It is very easy to use and can be configured quickly allowing you to communicate effectively and without limits. **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime provides us with complete communication in real time, it is also highly secure and the best of all is that we can do it through instant messaging or also through online meetings, audio and video, no matter where we are working Each member of the team, whether in the office or out of it, provided the possibility of having instant meetings without waiting and working from anywhere or any device since we can implement it from where it is needed. We have a rock solid Data Privacy that we can fully trust. ### 23. Good time @ sametime **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about HCL Sametime?** It's part of the collaboration platform, easy to access and share a file **What do you dislike about HCL Sametime?** While I was using we did not have many features like video conferencing **What problems is HCL Sametime solving and how is that benefiting you?** Collaboration, quick chat, and share ### 24. Sametime Business Collaboration Tool Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kiran V. | IT Management Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about HCL Sametime?** Sametime call feature, presentation, chat messaging used for office calls **What do you dislike about HCL Sametime?** Installation needs expertise in Lotus applications **What problems is HCL Sametime solving and how is that benefiting you?** Client presentations, meetings, 1to1 chatting, messaging ### 25. Highly Recommended For Global Internal Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Mogana T. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2019 **What do you like best about HCL Sametime?** Able to chat with staffs who are working in other countries. No need to send staffs emails all the time, can easily chat with them when needed. You can update your status using the status options on Sametime so that other users know whether you are in the meeting, away from computer, available to chat, or prefer not to disturbed. Moreover, IBM Sametime also shows the users location and local time from the regional offices worldwide. The chat history enables to track past chats easily. **What do you dislike about HCL Sametime?** sometimes the connection would be lost due to low signal strength. Limited number of emoticons in the default setting of IBM Sametime. **Recommendations to others considering HCL Sametime:** IBM sametime is incredibly time saving for fast internal communication between users in different regions worldwide.The user need to have high speed server when chatting using IBM Sametime. **What problems is HCL Sametime solving and how is that benefiting you?** IBM Sametime makes business communications much easier. I work with internal staffs from global offices and instant group meeting can be achieved easily using sametime regardless of the user locations. I can organise a brief meeting for fast update, sharing opinions, files, and screenshots easily without booking a meeting room or arranging telephone calls. With Sametime, I don't need to go to desks or sent emails. I can communicate to them from my desk. As the result IBM Sametime saved me substantial amount of time. In addition, whenever the any user that I wanted to chat was offline I would set an alert to send notifications when the user was available. This is extremely useful when I wanted to chat with users from ### 26. Communication is easier with Sametime IBM **Rating:** 4.5/5.0 stars **Reviewed by:** Kristie H. | Account Manager, Retail **Reviewed Date:** September 06, 2019 **What do you like best about HCL Sametime?** Sametime provides chat integrations and awareness with number of different platforms that makes it very useful also basic meetings and chat rooms are so much easy to handle with this application because it’s not complicated and runs on many different operating systems with a variety of features. Simple and easy with a mobile application that makes it handier. Also it integrates best into any sort of companies text based communication software as well. **What do you dislike about HCL Sametime?** Low connectivity issues occur frequently Leaving a chat room will never let you rejoin it again Also you cannot sends messages to anyone who is offline A little bit more complex and beginners find it difficult to handle **Recommendations to others considering HCL Sametime:** Appropriate software for basic instant messaging all around the world and easy setup will never complicate its using. Moreover, since it’s a communication application so anybody who is working and also have to travel a lot thus application is must for them to have contacts with their clients and also to hold meetings online to get to know the wok more properly. **What problems is HCL Sametime solving and how is that benefiting you?** Communication became easier with Sametime IBM because it’s a best tool for communication purposes for example it has video conferencing features that are sufficient enough to do meetings all around the world and also audio calls by this software are more clearer and are of good quality never ever shows any certain errors. For me as a working person it’s a best solution for all my documents I can keep all of them in it with a lot of storage functions. Screen sharing feature of this product is amazing also external users from outside can also attend meetings through it from anywhere in the world. Plug-in and api integrations of this software are much more overwhelming. ### 27. Convinient Communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Arghadeep S. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2019 **What do you like best about HCL Sametime?** IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise. IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re currently located. **What do you dislike about HCL Sametime?** That it is partnered with Lotus Notes... It does have that older look and feel, so the UI could definitely use a face lift. It looks very basic, and if UI is not improved, will start looking outdated in time. Because of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow. **Recommendations to others considering HCL Sametime:** Recommended **What problems is HCL Sametime solving and how is that benefiting you?** I used Sametime at my previous job for about 2 years. Sametime in and of itself is a great IM tool. It is sad that it is stuck with Lotus Notes. I really enjoy the screen capture tool as well as being able to add custom emoticons and gifs to your emoticon pallet. Though font choices are limited, it still allows enough variety for most anyone's taste. It also does file transfer very well. There are also audio and video features. And I almost forgot about sametime meeting rooms which are basically like meeting/screen-share sessions. Definitely as a standalone chat client, it contains many good features. ### 28. Excellent inhouse secured communication between colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak C. | Software Engineer , Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2019 **What do you like best about HCL Sametime?** This is one of the best inter-company communication tool. The feature like who is online, who is away from computer and who is offline etc makes the communication even better. We have the option to save chat history which is very useful. Sending the screenshot is super easy in this tool. All in all a great experience using this tool **What do you dislike about HCL Sametime?** Read receipt should be there to confirm the user wheather his message is read or not. Some more emojis should be added to make a chat more good. Sametime Interface is not that good. **Recommendations to others considering HCL Sametime:** If you want to have a secured communication within the company then this is the best software to use. This provides various options for communication. You can perform chat meetings very easily **What problems is HCL Sametime solving and how is that benefiting you?** Inter-company communication. Team communication. Team meetings, etc. ### 29. Seamless and easy chat **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina Y. | Senior Financial Advisor, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about HCL Sametime?** Always available and easy to chat with anyone in the workplace or other offices in other regions. **What do you dislike about HCL Sametime?** Sometimes loads a bit slow, not able to have video conferencing. Video conferencing would be nice to have to have one software in one. It might be that each company places different restrictions. Also, screen sharing is something important as well which it does not have. **Recommendations to others considering HCL Sametime:** If you want a simple and easy service to use to communicate within the workplace, this is the right choice. **What problems is HCL Sametime solving and how is that benefiting you?** The problems I have had is that it is not always working and always closes when or if i open a new window. The benefits are that it is easy to quickly send a note to management, other colleagues without having the need to send an email. ### 30. Great Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. A. | IT Helpdesk Coordinator, Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2019 **What do you like best about HCL Sametime?** Quick and easy way to chat with other colleagues, very convenient for quick chats where you don’t have time to call or write an e-mail to someone. It’s easy to add someone to your contacts list and see if they are online to chat. Also enjoy that you can add your own saved images as emoticons. **What do you dislike about HCL Sametime?** The occasional crash when you try to open too many windows at once. **Recommendations to others considering HCL Sametime:** A Great way to chat with other colleagues, very convenient for quick chats where you don’t have time to call or write an e-mail to someone. It’s easy to add someone to your contacts list and see if they are online to chat. **What problems is HCL Sametime solving and how is that benefiting you?** From a functional standpoint, the new desktop and web clients are more user-friendly and very similar to each other: the "look and feel" of the web version is incredibly close to the kind of user experience of the classical desktop version. Sametime in and of itself is a great IM tool. It is sad that it is stuck with Lotus Notes.I really enjoy the screen capture tool as well as being able to add custom emoticons and gifs to your emoticon pallet ### 31. Buggy and outdated **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2019 **What do you like best about HCL Sametime?** It is still required to be used at work, but we're slowly transitioning to slack. A lot of our workspace aren't compatible or Co. Pletely transferred to slack yet. Ibm doesn't support Sametime as much anymore and they use their own built in notes version now. The only thing I like about is, it is an all in one system encompassing calendar, email, and instant messaging. **What do you dislike about HCL Sametime?** Buggy and outdated. Not modern anymore. Slow to send email. **What problems is HCL Sametime solving and how is that benefiting you?** Worn still uses it, there's not much benefits in using anymore. Many ibmers are slowly transition to slack and internal mail application. ### 32. Convenient, secure and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about HCL Sametime?** Very convenient for quick chats where you don’t have time to call or write a formal e-mail to someone. Video calls, group chats, file-sharing is easy. It is straightforward and offers an easy to use chat experience. Hyperlink, emojis, gifs also can be added. **What do you dislike about HCL Sametime?** I have to add a new employee as a contact rather than just having them automatically added when they are put in to the pool of offices. The speed of network sometime lags while sending messages. **Recommendations to others considering HCL Sametime:** One of the best, easy and secure communication tool which can be used company wide **What problems is HCL Sametime solving and how is that benefiting you?** Instant messaging, audio and video conferences and online presence ### 33. Sametime User Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about HCL Sametime?** I like the ability to quickly coordinate with team members no matter their location. It is nice to be able to start groups and share files. **What do you dislike about HCL Sametime?** Sametime is quite outdated and many newer products do the same function but have many additional features. This program seemed like a dinosaur that our company kept because we owned. **Recommendations to others considering HCL Sametime:** I would not recommend purchasing sametime, Microsoft Workspace and Slack are competitors that serve the same function but add additional features that help teams work with more agility and are more relevant to developers who may need to be editing and sharing code. **What problems is HCL Sametime solving and how is that benefiting you?** Sametime makes it easy to quickly communicate internally with team members. This was nice to talk in another forum with coworkers while on client calls and video-conferences. ### 34. Good not Excellent but Good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about HCL Sametime?** Everyone in the company can be instantly connected through this messaging service, respecting the internal control since you can only chat with people from the same domain. **What do you dislike about HCL Sametime?** It's a bit slow, the user interface is very outdated, there are no modern emoticons **Recommendations to others considering HCL Sametime:** There are other better solutions, this one requires infrastructure and it feels very little modern **What problems is HCL Sametime solving and how is that benefiting you?** Everyone in the company can be instantly connected through this messaging service, respecting the internal control since you can only chat with people from the same domain. ### 35. Improve your company's internal communications through Sametime **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine S. | profesional adminitrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about HCL Sametime?** It is a fairly broad idea that encloses IBM Sametime, which you can use even from your cell phone, tablet, PC, Laptop, you can merge with other IBM applications, MIcrosoft, among others, where you can create backup, score highlights within meetings, share files and have backups within chats, share geographical location and many more tools can offer. **What do you dislike about HCL Sametime?** This software doesn't have information about the prices that each plan has, but to do the refencia allamar and to place in contact with the specialists of the offering of the software, and the information is very limited on the plans that it offers, additional to that I don't have anything negative to contribute **Recommendations to others considering HCL Sametime:** It Has an assistant of artificial Intelligence, to have your backups, to record your video conferences, to make multichats and to share slides quickly and without so much complications through IBM Sametime, which you can operate from your mobile, tablets , Laptop and PC **What problems is HCL Sametime solving and how is that benefiting you?** Today with the so hurried times that we live, the artificial intelligence has taken an important weight in the day to day in our performance in the work, and sametime is a great help, to bring you fusion with other companies like Microsoft, iOS, and mergers with other IBM applications that give you the highest possible performance and improves your business communication in a 100% ### 36. Powerful and advanced communications tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about HCL Sametime?** I like how many ways there are to configure every little feature. **What do you dislike about HCL Sametime?** By default, the message windows always pop up over whatever app you're using. It's pretty difficult to find how to disable it **What problems is HCL Sametime solving and how is that benefiting you?** I use it for my everyday work, helps a lot for contact others, specially for me that I am a IT guy. ### 37. Easy tool for communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about HCL Sametime?** Ease of use and simple UI. Communication is faster, audio calling is great facility. Sharing of files, images, documents, hyperlinks, emojis enhances the complete communication. **What do you dislike about HCL Sametime?** High bandwidth and server down issues are been faced most of the time. **Recommendations to others considering HCL Sametime:** Since communication is most important element within a team, sametime helps with a faster note **What problems is HCL Sametime solving and how is that benefiting you?** Communication, collaboration of teams across the globe is easy and quick using sametime ### 38. Makes working with global teams easier, with fast communication features. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about HCL Sametime?** As the product is very user friendly we are having no trouble using it around the world, since we use in Latin, America, EMEA, including some of Oceania region. All teams in my Company are using to communicate efficiently. **What do you dislike about HCL Sametime?** The feature of creating "emoticons", sometimes can jeopardize the team's efficiency. A few times I received or saw team using emoticons to make jokes or have fun. **Recommendations to others considering HCL Sametime:** My advice is to block or even to change the emoticon creations, which can make team lose their focus in the real purpose of this feature. **What problems is HCL Sametime solving and how is that benefiting you?** The use of IBM Sametime helps teams to communicate in fast way, specially when you have team located in different cities and even countries. ### 39. IBM sametime review **Rating:** 3.5/5.0 stars **Reviewed by:** Janelle W. | Operations, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about HCL Sametime?** It was very simple to use and a great way to communicate with other teammembers and employees across the building. **What do you dislike about HCL Sametime?** There was not much to complain about this application. However, it did look pretty outdated compared to skype messaging that I use now. **Recommendations to others considering HCL Sametime:** If you need a basic way to communicate to other employees, this is a great tool. I was able to receive and send message in a timely manner. It is a pretty basic application but it serves its purpose if you are only looking to instant message with no other bells or whistles. **What problems is HCL Sametime solving and how is that benefiting you?** Being able to communicate quickly with managers to get approval for customer. Also being able to get answers quickly without having to wait for an associate to answer a call or an email. ### 40. Outdated business chat tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2019 **What do you like best about HCL Sametime?** quick tool, easy to use, support customised gif **What do you dislike about HCL Sametime?** no audio call support, no video call support, no conferecne call support, not easy to setup, paid tool, no update from IBM, not cloud based. **What problems is HCL Sametime solving and how is that benefiting you?** bussiness communication between internal employees ### 41. Great for internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about HCL Sametime?** I can communicate with all of my coworkers on one database. It is very easy to use with lots of beneficial features I use on a day to day basis **What do you dislike about HCL Sametime?** There was nothing I found I disliked about this program **What problems is HCL Sametime solving and how is that benefiting you?** The benefits are IMing and emailing my fellow coworkers, including group chats, video chats, etc. ### 42. Very convinient, easy to use chat application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2019 **What do you like best about HCL Sametime?** Ability to chat with multiple users, creations of sametime groups and meeting features.Ability to share and download files. Ability to paste screenshots, ability to save and download chat transcript **What do you dislike about HCL Sametime?** No direct calling feature. Cannot un-select the status button. The user-interface looks a bit dated. **What problems is HCL Sametime solving and how is that benefiting you?** Quick discussions with team members across the globe.easy for incident or problem management discussion ### 43. A great inter company communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2019 **What do you like best about HCL Sametime?** I like that with Sametime I can communicate with my co-workers without having to leave my desk. **What do you dislike about HCL Sametime?** The user interface is not attractive. It should be more interactive. **What problems is HCL Sametime solving and how is that benefiting you?** With Sametime, I do not have to leave my desk to talk to anyone, and this helps solve problems quickly, and with minimal effort (getting up and finding said employee), especially in a big building with lots of employees. ### 44. Great intercompany comunication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about HCL Sametime?** I like the ability to see when other employees are available, busy, in a meeting or away. Great way to stay in touch with employees when working remotely. **What do you dislike about HCL Sametime?** I dislike that there is no ability to see if the other employee has read or received your message. Other tools in which out company uses allows the sender to know when the message has been read. **Recommendations to others considering HCL Sametime:** Sametime has not made any updates in the couple of years I have been using. Our company has seen this trend and is transitioning to using Google tools instead. **What problems is HCL Sametime solving and how is that benefiting you?** This is a great tool to increase the ease of remote work. Allows employees to work from different locations and communicate with ease without making several phone calls. ### 45. Sametime may be some other time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2019 **What do you like best about HCL Sametime?** IBM Sametime is incredibly simple to use. It is straightforward and offers an easy to use chat experience. Being able to set up team chats is a great feature. This allows us to keep a chat room focused on a singular topic if required. Sametime is available for our team members on PC as well as on Macs. There is also a mobile app to keep people in touch when they are away from the office. **What do you dislike about HCL Sametime?** The mobile app is not that great for anything outside of straight up messaging. We tried video chatting within Sametime without any real success. There were connection issues and the app would crash quite often. We switched to another product and had no problems. IBM Sametime just looks outdated. The menus and contact list are not up to date from a UX perspective compared to many other popular chat apps. **Recommendations to others considering HCL Sametime:** If you are looking to chat with other team members that also use IBM Sametime, share files and create team chat rooms then Sametime will work great for you. If you are looking to integrate tools from other products or use the video chat feature, then there are other chat apps that are much better suited for this. **What problems is HCL Sametime solving and how is that benefiting you?** Chat, share files and team chat room ### 46. Ibm sametime is the most used software in my company for team discussions **Rating:** 5.0/5.0 stars **Reviewed by:** mounika b. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about HCL Sametime?** Its a best tool for online text messaging and chatting within a organization.Its used for group chats.A simple user experience and flexible platform for collaboration with team members in different locations.We can see whether people are online of offline **What do you dislike about HCL Sametime?** The speed of network sometime lags while sending messages **Recommendations to others considering HCL Sametime:** I would deginitly recommend sametime to my collegues. **What problems is HCL Sametime solving and how is that benefiting you?** Instant messaging, audio and video conferences and online presence.This application is available in mobile saves the user's time. ### 47. Effective means of communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about HCL Sametime?** Similar to many others so it was easy to use in a workplace setting, great in terms of communicating, making group chats for widespread communication, etc **What do you dislike about HCL Sametime?** I did not like that there were not many emojis to use **What problems is HCL Sametime solving and how is that benefiting you?** We used it as a means of internal communication ### 48. Best chat exprìence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2019 **What do you like best about HCL Sametime?** I can get easily login.very user friendly. **What do you dislike about HCL Sametime?** Search process sometimes slow or even does not work **What problems is HCL Sametime solving and how is that benefiting you?** We do communicate for our project discussion. We do knowledge sharing ### 49. Sametime is the source of my online collaboration experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Vittorio O. | Fondatore, socio e CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2018 **What do you like best about HCL Sametime?** Many arguments can be used to describe Sametime, but the presence awareness is over the top. Now we are waiting for the return of Sametime as a Domino process... to be really happy with this famous product. **What do you dislike about HCL Sametime?** Some operations are a bit complex but not a real problem. The complete deployment of all features may require many resources, and a very big number of servers. **Recommendations to others considering HCL Sametime:** Sametime is very good to reduce mail traffic. Put the right product at work to the right job! **What problems is HCL Sametime solving and how is that benefiting you?** People rapid communication! Nothing to do with the mail. On a controlled (owned) platform. Nothing to do with social network in the security of information. ### 50. Useful instant message client **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about HCL Sametime?** Simplicity, with chat and screen capture **What do you dislike about HCL Sametime?** Lack of sort feature for contacts would go a long way for usability. **What problems is HCL Sametime solving and how is that benefiting you?** This helps when working over a large footprint in different offices. ## HCL Sametime Discussions - [What is HCL Sametime used for?](https://www.g2.com/discussions/what-is-hcl-sametime-used-for) - [View HCL Sametime pricing details and edition comparison](https://www.g2.com/products/hcl-sametime/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+17%3A16%3A15+-0500&secure%5Bsession_id%5D=2e4b44f2-6c12-4e85-8bb1-acd44467a857&secure%5Btoken%5D=e4c4adc3c404b8c7b8512af0bd8daabafeb0a72d6c85ae6e60f1f14ad36b51e8&format=llm_user) ## HCL Sametime Features **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top HCL Sametime Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,539 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,484 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,655 reviews)