2026 Best Software Awards are here!See the list
Compare Housecall Pro and ServiceMax 
Featured Products
At a Glance
Market Segments
Small-Business (94.7% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
Contact Us 1 User
Housecall Pro
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansServiceMax
Star Rating
(143)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Housecall Pro excels in user-friendliness, making it a top choice for small businesses. Users appreciate its intuitive interface, which simplifies onboarding for new employees, as one user noted, "It is very user-friendly. This makes it easy to onboard new employees and have a quick turnaround after hiring."
- According to verified reviews, Housecall Pro has a significantly higher overall satisfaction score compared to ServiceMax, indicating that users feel more positively about their experience. With a G2 Score of 70.58, Housecall Pro is favored for its consistent performance and reliability.
- Users say that Housecall Pro's invoicing capabilities are particularly strong, with one reviewer highlighting, "I like how Housecall Pro helps me keep track of my customers and their invoices, which is invaluable for someone who's been in the business for over 25 years." This feature is a standout for those managing customer relationships and billing.
- Reviewers mention that while ServiceMax offers robust automation and AI-driven scheduling, some users have encountered performance issues, stating, "some users have experienced performance issues or downtime with the ServiceMax application." This can be a concern for businesses relying on consistent uptime.
- Users appreciate the strong support network surrounding Housecall Pro, with many noting the helpfulness of their community and resources. One user specifically mentioned the value of their Facebook page for quick help and feedback, which enhances the overall user experience.
- According to recent feedback, ServiceMax is recognized for its ability to streamline field service operations, particularly with automation and real-time visibility. However, it seems to cater more to mid-market businesses, which may not align with the needs of smaller companies looking for a more tailored solution.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
ServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
Free Trial
Housecall Pro
Free Trial is available
ServiceMax
No trial information availableRatings
Meets Requirements
8.6
168
8.5
126
Ease of Use
8.9
169
8.4
126
Ease of Setup
8.8
124
8.1
71
Ease of Admin
9.0
113
8.1
54
Quality of Support
8.7
162
8.1
122
Has the product been a good partner in doing business?
8.9
112
8.4
53
Product Direction (% positive)
8.8
169
8.5
120
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
37
6.6
47
Feature Not Available
Feature Not Available
Before the Job
8.7
103
8.3
68
8.8
102
8.4
68
8.6
96
8.5
65
8.6
96
8.1
68
On the Job
8.7
96
8.0
59
8.2
97
7.8
65
7.0
85
7.3
58
8.7
102
7.4
58
8.3
65
7.8
55
After the Job
8.0
95
8.2
66
8.0
95
8.2
68
9.2
98
7.7
63
8.0
83
7.6
57
Agentic AI - Field Service Management
Not enough data
8.3
5
7.0
5
8.0
5
Not enough data
9.7
5
Categories
Categories
Shared Categories
Housecall Pro and ServiceMax are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as HVAC, Construction CRM, Roofing, Online Appointment Scheduling, and Review Management
ServiceMax has no unique categories
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.9%
Consumer Services
23.0%
Facilities Services
5.9%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.8%
Information Technology and Services
20.9%
Medical Devices
8.6%
Oil & Energy
6.5%
Telecommunications
5.8%
Computer Software
5.8%
Other
52.5%
Alternatives
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
