Compare HCL Commerce and Salesforce B2B Commerce 
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Mid-Market (35.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCL Commerce
Star Rating
(182)4.0 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HCL CommerceSalesforce B2B Commerce
Star Rating
(284)4.4 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce B2B CommerceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2B excels in user satisfaction, boasting a significantly higher G2 Score compared to HCL Commerce. Users appreciate its ability to handle complex catalogs and negotiated pricing, which streamlines their sales processes.
- Users say that Salesforce Commerce for B2B offers a smoother integration with CRM systems, allowing teams to easily access customer history and pricing details. This feature enhances the efficiency of sales teams, making it a preferred choice for many.
- According to verified reviews, HCL Commerce provides a user-friendly experience with its intuitive navigation and dynamic layout. Reviewers highlight the platform's strong data analytics capabilities, which aid in customer acquisition, making it a solid option for enterprises focused on data-driven decisions.
- Reviewers mention that Salesforce Commerce for B2B has a quicker implementation process, with many users praising its intuitive onboarding wizard. This ease of setup contrasts with HCL Commerce, where some users found the setup process to be more challenging.
- G2 reviewers highlight the quality of support provided by Salesforce Commerce for B2B, noting that it significantly contributes to their overall satisfaction. Users feel that the support team is responsive and helpful, which is crucial for businesses relying on e-commerce solutions.
- Users report that while HCL Commerce has strong enterprise security features and great customer support, it falls short in some usability aspects compared to Salesforce Commerce for B2B. Some users expressed a desire for more streamlined processes, particularly in navigating between features.
Pricing
Entry-Level Pricing
HCL Commerce
No pricing availableSalesforce B2B Commerce
No pricing availableFree Trial
HCL Commerce
No trial information availableSalesforce B2B Commerce
No trial information availableRatings
Meets Requirements
8.3
125
8.7
161
Ease of Use
7.8
126
8.3
233
Ease of Setup
7.0
55
8.1
156
Ease of Admin
7.4
52
8.4
62
Quality of Support
7.8
122
8.5
157
Has the product been a good partner in doing business?
7.8
53
8.9
61
Product Direction (% positive)
8.2
120
8.9
157
Features by Category
Design
Not enough data
8.0
21
Not enough data
8.3
21
Not enough data
8.0
20
Not enough data
8.3
19
Personalization
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.4
21
Analysis
Not enough data
8.3
21
Not enough data
8.6
21
Not enough data
8.9
21
Merchandising
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Analytics
Not enough data
9.4
12
Not enough data
9.0
12
Administration
Not enough data
8.1
13
Not enough data
9.2
13
Administration
Not enough data
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Integrations
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Cart Management
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Headless Commerce
8.4
30
8.1
75
8.3
31
8.2
76
8.2
31
8.1
76
8.3
31
8.2
76
8.1
32
8.2
76
Generative AI
8.2
30
7.9
65
8.3
30
8.0
64
Agentic AI - E-Commerce Platforms
Not enough data
8.1
9
Not enough data
8.1
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
8.3
9
Merchandising/Marketing
7.7
84
8.2
98
7.7
84
8.2
97
7.9
85
8.2
101
8.0
86
7.9
97
7.4
80
8.0
95
7.8
78
8.1
97
8.2
78
7.9
95
Product Catalog
8.1
82
8.4
97
8.0
85
8.2
93
8.0
79
8.4
97
7.6
73
7.9
87
Order Process
8.2
88
8.2
91
8.2
85
8.3
91
8.1
84
8.1
88
8.3
83
8.4
91
8.0
84
8.4
93
8.0
80
8.0
87
8.4
76
8.2
91
8.4
71
8.2
88
Multi-Channel Support
8.5
79
8.3
93
8.2
74
8.2
94
8.3
71
8.3
88
8.2
72
8.3
95
8.3
76
8.1
87
8.1
71
8.0
86
8.2
71
8.6
98
Platform
8.0
79
8.1
93
7.9
81
8.0
97
7.9
78
8.2
91
8.1
80
8.3
91
7.9
80
8.4
93
8.3
81
8.6
92
8.2
76
8.2
87
8.4
83
8.4
92
8.1
77
8.2
93
8.0
78
8.3
88
8.2
82
8.0
89
8.3
87
8.5
95
Reporting
Not enough data
8.6
31
Not enough data
8.3
31
Omnichannel Features
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
8.0
31
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.0
31
Categories
Categories
Shared Categories
HCL Commerce and Salesforce B2B Commerce are categorized as E-Commerce Platforms
Unique Categories
HCL Commerce has no unique categories
Salesforce B2B Commerce is categorized as Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
Reviews
Reviewers' Company Size
HCL Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2B Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.7%
Information Technology and Services
10.3%
Apparel & Fashion
9.0%
Computer Software
6.9%
Automotive
3.4%
Other
49.7%
Information Technology and Services
12.4%
Computer Software
10.1%
Marketing and Advertising
7.1%
Consulting
4.1%
Accounting
3.7%
Other
62.5%
Alternatives
Discussions
How can it be useful for more people?
1 Comment
MJ
I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow...Read more
HCL Commerce's Service and productivity.
1 Comment
NN
The endeavour level Online business stage HCL Trade gives various administrations and highlights to help organizations in making and dealing with their...Read more
HCL Commerce has no more discussions with answers
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
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