Compare Hawksearch and Salesforce B2C Commerce 
Featured Products
At a Glance
Market Segments
Mid-Market (46.8% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
$450.00 Per Month
Contact Us Per Year
Hawksearch
Star Rating
(79)4.2 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Pros & Cons
Entry-Level Pricing
$450.00 Per Month
Browse all 3 pricing plansSalesforce B2C Commerce
Star Rating
(572)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Hawksearch. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
- According to verified reviews, Salesforce Commerce for B2C has a robust implementation process, with users highlighting its seamless integration with the broader Salesforce ecosystem. This allows for a unified view of customer data, which is crucial for effective e-commerce management.
- Users say that Hawksearch offers a well-organized onboarding process and responsive support, which can be beneficial for those looking for quick assistance. However, its overall lower G2 Score suggests that it may not meet the same level of satisfaction as Salesforce Commerce for B2C.
- Reviewers mention that Salesforce Commerce for B2C provides powerful personalization tools and a smooth checkout experience, which are essential for enhancing customer engagement and driving sales. This feature set is particularly praised by users managing larger inventories.
- Users highlight that while Hawksearch is easy to use and helps analyze product trends effectively, it lacks some of the advanced features found in Salesforce Commerce for B2C, such as comprehensive product recommendations and analytics capabilities.
- According to recent feedback, Salesforce Commerce for B2C is recognized for its strong support quality, with users rating it highly for being a good business partner. In contrast, while Hawksearch has received positive remarks for its cutting-edge features, its overall performance in user satisfaction metrics falls short.
Pricing
Entry-Level Pricing
Hawksearch
Core
$450.00
Per Month
Get started quickly and grow
- 50k Monthly Searches
- 10k Records
- Implementation Included
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Hawksearch
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.5
69
8.6
342
Ease of Use
8.4
72
8.2
442
Ease of Setup
7.4
55
7.9
269
Ease of Admin
8.5
49
8.1
133
Quality of Support
8.5
72
8.3
323
Has the product been a good partner in doing business?
8.9
49
8.6
131
Product Direction (% positive)
8.6
73
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
8.4
16
9.2
22
8.7
19
9.3
22
8.3
15
9.3
22
7.5
10
8.6
22
7.9
12
8.8
22
Analytics
7.6
18
9.2
22
7.3
15
9.2
22
Administration
8.0
18
9.2
21
7.7
18
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Search Setup
7.9
25
Not enough data
7.7
25
Not enough data
8.3
23
Not enough data
7.5
20
Not enough data
Product Discovery
7.9
20
Not enough data
7.4
19
Not enough data
6.8
20
Not enough data
7.9
19
Not enough data
8.2
22
Not enough data
Integration
8.0
20
Not enough data
7.0
15
Not enough data
7.6
18
Not enough data
Headless Commerce
Not enough data
8.1
98
Not enough data
8.4
102
Not enough data
8.4
99
Not enough data
8.4
103
Not enough data
8.4
101
Generative AI
Not enough data
8.0
83
Not enough data
7.9
87
Agentic AI - E-Commerce Platforms
Not enough data
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Merchandising/Marketing
Not enough data
8.2
217
Not enough data
8.2
163
Not enough data
8.2
232
Not enough data
8.0
223
Not enough data
7.7
210
Not enough data
8.0
209
Not enough data
8.1
206
Product Catalog
Not enough data
8.3
217
Not enough data
8.2
217
Not enough data
8.2
225
Not enough data
8.2
197
Order Process
Not enough data
8.3
218
Not enough data
8.1
214
Not enough data
8.3
211
Not enough data
8.3
216
Not enough data
8.2
218
Not enough data
7.9
204
Not enough data
8.2
206
Not enough data
8.1
189
Multi-Channel Support
Not enough data
8.3
202
Not enough data
8.2
205
Not enough data
8.3
189
Not enough data
8.2
209
Not enough data
8.0
194
Not enough data
8.1
135
Not enough data
8.2
183
Platform
Not enough data
8.2
199
Not enough data
8.2
216
Not enough data
8.3
204
Not enough data
8.4
217
Not enough data
8.2
221
Not enough data
8.6
210
Not enough data
8.6
198
Not enough data
8.5
202
Not enough data
8.3
188
Not enough data
8.5
184
Not enough data
8.4
195
Not enough data
8.5
218
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Hawksearch and Salesforce B2C Commerce are categorized as E-Merchandising
Unique Categories
Hawksearch is categorized as E-Commerce Search and Site Search Software
Salesforce B2C Commerce is categorized as E-Commerce Platforms, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Hawksearch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
28.6%
Electrical/Electronic Manufacturing
6.5%
Wholesale
6.5%
Business Supplies and Equipment
6.5%
Consumer Goods
3.9%
Other
48.1%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Alternatives
Discussions
What is Hawk Search?
1 Comment
Official Response from Hawksearch
Hawksearch is an intelligent search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure...Read more
What is a hosted solution?
1 Comment
Official Response from Hawksearch
Hawksearch is hosted either in the cloud or by purchasing an on-premise license. We understand there are various regulations in many industries, for example...Read more
What features does Hawk Search include?
1 Comment
Official Response from Hawksearch
Hawksearch has a number of tools built into the platform and more coming out with each quarterly release we have! For a full list of tools and features,...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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