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Compare Guru and Seismic Knowledge 
At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Mid-Market (65.0% of reviews)
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
No pricing available
Guru
Star Rating
(2,370)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
Browse all 2 pricing plansSeismic Knowledge
Star Rating
(103)4.3 out of 5
Market Segments
Mid-Market (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Seismic KnowledgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a streamlined knowledge-sharing environment, effectively eliminating the "shoulder-tapping" culture. Users appreciate its Trust Score system, which ensures that information is verified and accurate, making it easy for teams to access reliable data.
- Users say that Seismic Knowledge provides a centralized repository for corporate information, allowing quick access to essential documents like white papers and presentations. This feature is particularly beneficial for new employees who need to get up to speed on company practices and product information.
- Reviewers mention that Guru's implementation process is notably quick and user-friendly, with many highlighting its intuitive onboarding wizard that simplifies the setup experience. This ease of use contributes to a higher overall satisfaction among users.
- According to verified reviews, Seismic Knowledge is praised for its ability to compile technical language and marketing collateral into polished proposals. However, some users feel that it lacks the same level of intuitive design and ease of use that Guru offers.
- G2 reviewers highlight that Guru's features, such as simple templates and helpful AI tools, enhance day-to-day usability, making knowledge sharing straightforward for any team member. This focus on user experience is a significant advantage over Seismic Knowledge.
- Users report that while both products serve the mid-market well, Guru's higher G2 Score reflects its superior overall performance and user satisfaction. In contrast, Seismic Knowledge, despite its strengths, struggles to match Guru's level of engagement and support.
Pricing
Entry-Level Pricing
Guru
Team
Starting at $25.00
1 Seat Per Month
Predictable, seat-based pricing for teams getting started with Guru’s AI Source of Truth.
- AI-powered enterprise search
- Verified knowledge base
- AI chat & research
Seismic Knowledge
No pricing availableFree Trial
Guru
Free Trial is available
Seismic Knowledge
Free Trial is available
Ratings
Meets Requirements
9.2
1,943
8.4
85
Ease of Use
9.3
1,965
8.8
85
Ease of Setup
9.3
980
9.3
25
Ease of Admin
9.0
476
8.1
25
Quality of Support
9.3
1,541
8.8
68
Has the product been a good partner in doing business?
9.4
429
9.4
21
Product Direction (% positive)
9.2
1,840
9.0
79
Features by Category
Content Management
9.4
117
Not enough data
9.3
115
Not enough data
9.4
117
Not enough data
Content Discovery
9.4
122
Not enough data
9.3
119
Not enough data
9.3
117
Not enough data
9.0
107
Not enough data
9.4
107
Not enough data
9.2
108
Not enough data
Generative AI
9.3
76
Not enough data
9.4
78
Not enough data
Administration
9.2
683
7.6
9
9.2
677
8.3
11
9.1
674
7.7
8
Knowledge Management
9.6
806
8.3
11
9.3
741
6.7
8
9.2
702
7.2
9
Compliance
9.2
699
8.7
9
9.2
665
8.0
5
9.2
655
Feature Not Available
9.1
635
8.7
5
Customer Support
9.2
775
7.9
14
9.2
732
7.7
10
9.0
648
Feature Not Available
Data Security
9.2
637
9.0
5
9.2
630
9.2
6
9.3
659
8.6
6
9.1
637
8.3
5
Administration
9.2
685
7.8
6
9.3
709
7.1
8
9.4
779
9.3
9
Generative AI
9.1
492
Not enough data
Account Options
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.8
10
Q&A Tools
Not enough data
9.2
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
8.6
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
9.0
695
Not enough data
9.1
643
Not enough data
9.1
695
Not enough data
8.8
589
Not enough data
8.9
558
Not enough data
9.1
567
Not enough data
Knowledge Dissemination
8.9
670
Not enough data
9.1
672
Not enough data
9.5
757
Not enough data
9.1
724
Not enough data
9.1
597
Not enough data
9.2
594
Not enough data
9.3
589
Not enough data
9.0
560
Not enough data
9.2
576
Not enough data
Agentic AI - Knowledge Base
8.7
103
Not enough data
9.0
107
Not enough data
8.9
106
Not enough data
Compatibility
9.3
105
Not enough data
8.9
100
Not enough data
9.0
98
Not enough data
Agentic AI - Enterprise Search Software
8.8
56
Not enough data
8.8
48
Not enough data
9.0
53
Not enough data
8.9
47
Not enough data
8.9
55
Not enough data
8.6
48
Not enough data
Search Queries
9.2
98
Not enough data
9.4
103
Not enough data
9.1
96
Not enough data
9.2
92
Not enough data
9.3
109
Not enough data
AI powered search - Enterprise Search Software
8.5
47
Not enough data
8.6
37
Not enough data
9.4
44
Not enough data
Functionality
9.0
104
Not enough data
9.3
103
Not enough data
9.1
105
Not enough data
Compatibility - Enterprise Search Software
8.9
35
Not enough data
9.5
36
Not enough data
8.6
35
Not enough data
Functionality - Enterprise Search Software
8.9
36
Not enough data
9.5
37
Not enough data
9.2
39
Not enough data
Search Queries - Enterprise Search Software
9.1
36
Not enough data
9.2
37
Not enough data
8.8
37
Not enough data
9.5
35
Not enough data
Responses
8.8
64
Not enough data
8.7
73
Not enough data
9.2
78
Not enough data
Automation - AI Agents
8.7
60
Not enough data
8.4
72
Not enough data
8.4
74
Not enough data
8.9
64
Not enough data
9.0
60
Not enough data
Platform
8.8
65
Not enough data
9.0
70
Not enough data
8.7
72
Not enough data
Autonomy - AI Agents
8.9
66
Not enough data
9.0
70
Not enough data
8.8
73
Not enough data
9.1
63
Not enough data
Generative AI
9.1
76
Not enough data
8.9
71
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.3
11
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
10.0
8
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
Functionality - AI Agent Builders
9.5
7
Not enough data
9.6
8
Not enough data
10.0
5
Not enough data
9.0
8
Not enough data
Data and Analytics - AI Agent Builders
9.3
5
Not enough data
10.0
8
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
9.0
7
Not enough data
10.0
5
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Seismic Knowledge are categorized as Contact Center Knowledge Base
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Seismic Knowledge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.6%
Information Technology and Services
11.4%
Consumer Services
8.7%
Internet
6.3%
Financial Services
6.1%
Other
52.9%
Computer Software
21.0%
Financial Services
18.0%
Information Technology and Services
7.0%
Education Management
5.0%
Non-Profit Organization Management
4.0%
Other
45.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Do we have enough existing content for Obie to be useful?
1 Comment
Official Response from Seismic Knowledge
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 Comment
Official Response from Seismic Knowledge
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 Comment
Official Response from Seismic Knowledge
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
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