Compare Guru and Moveworks 
Featured Products
At a Glance
Market Segments
Mid-Market (56.6% of reviews)
Enterprise (75.6% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Guru
Star Rating
(2,317)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruMoveworks
Star Rating
(51)4.6 out of 5
Market Segments
Enterprise (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoveworksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a centralized knowledge base, effectively eliminating the "shoulder-tapping" culture. Users appreciate its Trust Score system, which ensures that information is verified and accurate, making knowledge sharing seamless across teams.
- Users say that Moveworks stands out for its impressive Natural Language Processing (NLP), allowing the AI to understand complex employee requests. This capability helps streamline IT support and enhances overall efficiency, particularly for larger organizations.
- Reviewers mention that Guru's implementation process is notably quick and user-friendly, with many highlighting the intuitive onboarding wizard that simplifies setup. This ease of use contributes to a smoother transition for teams adopting the software.
- According to verified reviews, Moveworks is recognized for its effective AI integration, which can significantly save time and automate responses to common IT issues. Users find that it boosts productivity by resolving requests end-to-end, making it a valuable tool for busy teams.
- G2 reviewers highlight that Guru's overall user satisfaction is reflected in its high ratings for support quality and ease of administration. Users appreciate the helpful AI tools and templates that make it easy to manage knowledge effectively.
- Users report that while Moveworks is easy to use, it may not be as flexible as Guru when it comes to customization. Some reviewers noted challenges in adapting the platform to specific workflows, which could be a consideration for teams with unique needs.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Moveworks
No pricing availableFree Trial
Guru
Free Trial is available
Moveworks
No trial information availableRatings
Meets Requirements
9.3
1,888
8.8
39
Ease of Use
9.3
1,910
9.2
39
Ease of Setup
9.3
924
8.6
28
Ease of Admin
9.0
476
8.5
24
Quality of Support
9.4
1,487
9.0
37
Has the product been a good partner in doing business?
9.4
429
9.7
25
Product Direction (% positive)
9.2
1,786
8.7
36
Features by Category
Content Management
9.6
91
Not enough data
9.5
94
Not enough data
9.5
89
Not enough data
Content Discovery
9.5
94
Not enough data
9.5
91
Not enough data
9.5
89
Not enough data
9.2
86
Not enough data
9.6
86
Not enough data
9.5
86
Not enough data
Generative AI
9.4
48
Not enough data
9.4
51
Not enough data
Administration
9.3
644
Not enough data
9.2
641
Not enough data
9.2
635
Not enough data
Knowledge Management
9.7
763
Not enough data
9.3
709
Not enough data
9.2
673
Not enough data
Compliance
9.3
657
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
601
Not enough data
Customer Support
9.2
731
Not enough data
9.2
692
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.4
621
Not enough data
9.2
602
Not enough data
Administration
9.2
650
Not enough data
9.3
672
Not enough data
9.5
738
Not enough data
Generative AI
9.1
460
Not enough data
Knowledge Pages
9.0
660
Not enough data
9.1
614
Not enough data
9.1
659
Not enough data
8.9
556
Not enough data
8.9
517
Not enough data
9.1
527
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
640
Not enough data
9.5
715
Not enough data
9.2
686
Not enough data
9.2
553
Not enough data
9.2
555
Not enough data
9.4
557
Not enough data
9.0
530
Not enough data
9.2
538
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
81
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
8.9
31
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.2
82
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Responses
9.2
43
8.6
23
9.2
44
8.5
21
8.9
47
8.6
23
Automation - AI Agents
8.7
39
Not enough data
8.7
44
Not enough data
8.8
44
Not enough data
9.0
45
Not enough data
9.1
43
Not enough data
Platform
9.1
44
8.5
9
9.3
45
8.4
23
9.0
46
8.1
18
Autonomy - AI Agents
9.1
44
Not enough data
9.1
42
Not enough data
9.2
46
Not enough data
9.2
44
Not enough data
Generative AI
8.9
48
8.3
8
9.0
44
8.5
8
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
9.8
7
Not enough data
9.3
7
Not enough data
9.3
5
Not enough data
Functionality - AI Agent Builders
9.3
7
Not enough data
9.8
7
Not enough data
10.0
5
Not enough data
9.2
6
Not enough data
Data and Analytics - AI Agent Builders
9.2
6
Not enough data
9.8
7
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
7
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Moveworks are categorized as AI Agents For Business Operations, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Unique Categories
Moveworks is categorized as Bot Platforms, AI Orchestration, Chatbots, AI Agents for HR, and Conversational Interface Agents
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moveworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Information Technology and Services
35.6%
Computer Software
20.0%
Hospital & Health Care
6.7%
Financial Services
6.7%
Telecommunications
4.4%
Other
26.7%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Moveworks has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
