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Compare Gryphon ONE and Upscale 
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At a Glance
Market Segments
Enterprise (78.0% of reviews)
Small-Business (50.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial 1 license Per Year
Gryphon ONE
Star Rating
(442)4.2 out of 5
Market Segments
Enterprise (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansUpscale
Star Rating
(87)4.7 out of 5
Market Segments
Small-Business (50.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial 1 license Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Gryphon.ai excels in Meeting Scheduling with a score of 9.0, making it a strong choice for teams that prioritize efficient meeting coordination. In contrast, Upscale also performs well in this area but does not highlight it as a standout feature.
- Users report that Gryphon.ai's Call Recording feature has a score of 8.2, which is lower than Upscale's offerings. Upscale's users appreciate its superior Call Analytics capabilities, which provide deeper insights into call performance.
- G2 users highlight Gryphon.ai's Task Management feature with a score of 9.3, indicating strong performance in organizing tasks. However, Upscale outshines Gryphon.ai in Ease of Use with a score of 9.3, suggesting a more user-friendly interface overall.
- Users on G2 mention that Gryphon.ai has a lower score in Quality of Support at 8.8 compared to Upscale's impressive 9.6, indicating that Upscale may provide a more responsive and helpful customer service experience.
- Reviewers say that Gryphon.ai's Product Direction score of 6.5 raises concerns about its future development, while Upscale's score of 9.4 suggests a more promising trajectory and commitment to innovation.
- Users report that Gryphon.ai's Lead Qualification feature scores 8.5, which is competitive, but Upscale's higher score of 9.1 indicates a more effective system for identifying and prioritizing leads.
Pricing
Entry-Level Pricing
Gryphon ONE
Gryphon ONE Advanced Edition
Contact Us
Per Year
Provides a comprehensive, automated platform for proactive contact compliance, streamlining adherence to TCPA, state, and business-specific regulations.
- All Foundation Features
- Web Service API
- Salesforce Integration
Upscale
Free Trial
Free Trial
1 license Per Year
Make the most out of an all-inclusive sales engagement platform
- Unlimited Sequence
- Dialer & Call Recording (add on)
- Dedicated Support
Free Trial
Gryphon ONE
No trial information availableUpscale
Free Trial is available
Ratings
Meets Requirements
8.7
332
9.1
65
Ease of Use
8.5
347
9.3
66
Ease of Setup
8.5
122
9.3
25
Ease of Admin
8.3
125
9.5
25
Quality of Support
8.8
311
9.6
65
Has the product been a good partner in doing business?
8.9
120
9.5
25
Product Direction (% positive)
6.5
342
9.4
61
Features by Category
Lead Facilitation
Feature Not Available
8.6
7
Feature Not Available
8.5
11
Feature Not Available
8.5
14
Feature Not Available
9.0
10
Organization
Feature Not Available
8.6
11
Not enough data
9.0
13
Not enough data
9.0
10
Performance Analysis
Not enough data
8.3
11
Not enough data
8.8
16
Sales Analysis
Feature Not Available
8.1
12
Feature Not Available
8.2
11
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.3
41
Not enough data
9.2
39
Not enough data
9.0
39
Not enough data
8.9
36
Not enough data
9.1
31
Not enough data
9.1
37
Not enough data
9.2
34
Repeatability and Reportability
Not enough data
9.1
34
Not enough data
9.3
41
Not enough data
9.2
40
Not enough data
8.8
32
Not enough data
8.3
28
AI and Automation
Not enough data
9.2
36
Not enough data
9.1
33
Not enough data
9.2
36
Not enough data
8.9
30
Not enough data
8.8
27
Generative AI
Not enough data
8.3
6
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Compliance
8.8
8
Not enough data
8.8
8
Not enough data
6.4
7
Not enough data
Management
7.5
8
Not enough data
8.5
8
Not enough data
6.0
8
Not enough data
6.9
6
Not enough data
Integration
7.6
7
Not enough data
6.7
6
Not enough data
7.9
7
Not enough data
Feedback Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feedback Sources
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.1
117
|
Verified
Not enough data
7.5
92
|
Verified
Not enough data
8.3
156
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
Not enough data
Not enough data
Contacts
7.7
100
Not enough data
Feature Not Available
Not enough data
7.9
128
|
Verified
Not enough data
Insights
7.5
99
|
Verified
Not enough data
8.4
149
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
70
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gryphon ONE and Upscale are categorized as AI Sales Assistant
Unique Categories
Gryphon ONE is categorized as Feedback Analytics, Call Compliance, Contact Center Quality Assurance, Conversation Intelligence, Sales Coaching, and Outbound Call Tracking
Upscale is categorized as Sales Engagement
Reviews
Reviewers' Company Size
Gryphon ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Security and Investigations
39.0%
Financial Services
17.3%
Telecommunications
8.4%
Insurance
8.4%
Marketing and Advertising
3.5%
Other
23.5%
Computer Software
38.8%
Information Technology and Services
18.8%
Marketing and Advertising
10.6%
Internet
4.7%
Management Consulting
3.5%
Other
23.5%
Discussions
Gryphon ONE has no discussions with answers
Upscale has no discussions with answers
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