Introducing G2.ai, the future of software buying.Try now
Compare Google Cloud Dialogflow and Kommunicate 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Thoughtly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Typewise
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Contact Center
Visit Website
At a Glance
Market Segments
Small-Business (44.3% of reviews)
Small-Business (85.7% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Starting at $40.00 1 User seat Per Month
Google Cloud Dialogflow
Star Rating
(136)4.4 out of 5
Market Segments
Small-Business (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansKommunicate
Star Rating
(23)4.8 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $40.00 1 User seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Dialogflow excels in its Natural Language Processing capabilities, with a score of 9.2, allowing for more nuanced understanding of user queries compared to Kommunicate, which has a slightly lower score in this area.
- Reviewers mention that Kommunicate shines in Ease of Setup with a score of 9.7, making it a more user-friendly option for small businesses looking to implement a chatbot quickly, while Dialogflow's score of 8.3 indicates a steeper learning curve.
- G2 users highlight that Google Cloud Dialogflow offers superior Integrations with a score of 9.2, allowing for seamless connectivity with various platforms, whereas Kommunicate, while still effective, has a lower score in this area, indicating fewer integration options.
- Users on G2 report that Kommunicate provides better Quality of Support with a score of 9.4, which is crucial for businesses that may need immediate assistance, while Dialogflow's score of 8.4 suggests room for improvement in customer service responsiveness.
- Reviewers mention that Google Cloud Dialogflow's AI Text Generation capabilities are rated at 8.5, which is beneficial for creating dynamic responses, but Kommunicate's focus on Personalization with a score of 8.4 allows for more tailored user experiences.
- Users say that while both platforms have strong Data Security measures, Dialogflow's higher score in Reliability indicates a more robust infrastructure, which is essential for businesses handling sensitive information.
Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Kommunicate
Starter
Starting at $40.00
1 User seat Per Month
For startups getting started with AI-driven automation
- AI Agents for Support, WhatsApp automation
- Latest LLM Models
- Deploy AI agents for support on website and mobile apps
Free Trial
Google Cloud Dialogflow
Free Trial is available
Kommunicate
Free Trial is available
Ratings
Meets Requirements
8.5
105
9.3
16
Ease of Use
8.7
108
9.2
16
Ease of Setup
8.7
61
8.9
9
Ease of Admin
8.6
52
9.4
9
Quality of Support
8.4
93
9.5
17
Has the product been a good partner in doing business?
8.7
46
9.5
10
Product Direction (% positive)
8.8
104
8.5
16
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
9.0
19
Not enough data
9.4
18
Not enough data
Interaction
8.6
18
Not enough data
9.1
19
Not enough data
8.9
17
Not enough data
9.0
19
Not enough data
8.4
18
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.8
17
Not enough data
8.9
20
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
9.0
18
Not enough data
9.0
20
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
9.0
17
Not enough data
9.0
17
Not enough data
9.0
19
Not enough data
9.1
20
Not enough data
Agentic AI - AI Chatbots
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Compatibility
8.9
22
Not enough data
8.9
22
Not enough data
8.7
23
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.9
22
Not enough data
9.2
22
Not enough data
8.7
22
Not enough data
9.1
20
Not enough data
9.3
23
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
23
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
31
7.8
6
8.7
33
8.1
6
Agentic AI - Bot Platforms
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google Cloud Dialogflow and Kommunicate are categorized as Bot Platforms
Unique Categories
Google Cloud Dialogflow is categorized as AI Chatbots and Enterprise Search Software
Kommunicate is categorized as Other Customer Service and AI Customer Support Agents
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommunicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.0%
Computer Software
18.3%
Consulting
4.6%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Marketing and Advertising
19.0%
Internet
14.3%
Computer Software
14.3%
Information Technology and Services
9.5%
Education Management
9.5%
Other
33.3%
Alternatives
Discussions
What is Google Cloud Dialogflow used for?
2 Comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 Comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
What does Kommunicate do?
1 Comment
Official Response from Kommunicate
Kommunicate helps businesses automate their customer support with conversational AI chatbots that require zero coding skills to deploy.
You can learn more...Read more
How does Dialogflow integrate with Kommunicate?
1 Comment
Official Response from Kommunicate
Hello
Kommunicate provides a codeless integration with Dialogflow. You can easily integrate your Dialogflow agent from the bot section in Kommunicate's...Read more
How do I deploy Dialogflow chatbot on my website?
1 Comment
Official Response from Kommunicate
Hello
Kommunicate provides a codeless integration with Dialogflow. You can easily integrate your Dialogflow agent from the bot section in Kommunicate's...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
