Azure Bot Service Reviews & Product Details

It`s really good that you are focusing on business logic and not on each messenger`s implementation details. This platform is fully native to MS Azure Cloud and takes most of the security aspects. Building of chat bot is like playing with LEGO blocks. Review collected by and hosted on G2.com.

This service tries to build single abstractions for the most common building blocks of many chats but if you need to build not just a simple Chat Bot - you still should implement each messenger`s API, and this becomes not so easy with this framework. There are some troubles with testing the same chat bot for different messengers. If you write code using Dot NET - you have no problems. But you will have them a lot when you choose Java or smth else. Review collected by and hosted on G2.com.

It minimizes the complexity in development. Review collected by and hosted on G2.com.

Customization is slightly painful and requires more time Review collected by and hosted on G2.com.

Building the AI-based chatbot with LUIS and QnA maker. Easy to intreated with bot channel.

And create bot logic with your own preferabe programming languages(C#, python) Review collected by and hosted on G2.com.

There is less option to integrate with other framework. Review collected by and hosted on G2.com.

The combination of AI and personal interactions can provide valuable insights & data, so Microsoft provides template bots by which we can start development quickly. Microsoft's framework provides us the tools to start developing easily. Also, the cost of running the framework is low, so we just pay for hosting the bot. Additionally, the platform is cross-platform, and binaries are provided for Windows, Linux, and Ubuntu. We can also host on other cloud services. Review collected by and hosted on G2.com.

The main drawback is when implementing the critical part of the bot, no framework is useful. Also, the language understanding service (LUIS) sometimes wrongly parses semantic user queries. Review collected by and hosted on G2.com.

It amazed me when I started building my first ChatBot using Azure Bot framework, cognitive services. I used C# to develop first Bit application. Initially you will feel overwhelmed with so many things need to consider and follow step by step structured approach to build your first application, integrate with NLP / LUIS, host your web services at azure, connect to database, identify intents and answers and then test using emulator comes with SDK. Still it is one of the simple SDK comes from Azure that will let you build your Bot using Bot framework and LUIS relatively easy way. Though LUIS is still maturing still it amazed me. Bot Dev portal will help you to use the framework and bot connector will help you to place your bot in more than 10 channels including Web, FB, Slack, Twillio and so on. Fairly robust SDK and you will enjoy your bot development. NB: used MongoDB as backend database. Review collected by and hosted on G2.com.

Connection problem - I have observed intermittent connection problem with multiple channels, especially FB. LUIS is still maturing. User Interface is not best but emerging. Applications development, use of cognitive services, integrations with LUIS, Channels, hosting database & services and training your bot is little overwhelming. Review collected by and hosted on G2.com.

The implemented Ai makes this a great chatbot, I have implemented this in many of my projects at work for our website for easy and efficient communication and answering general customer questions. Review collected by and hosted on G2.com.

It can be restricted in the settings and customizations but overall the product is really great and not many on the market with such advanced features. Review collected by and hosted on G2.com.

Easy to subscribe, develop and integrate. The web services are very easy to consume in a project, it also offers a user guide which is very helpful for integrating. SDK are very simple and easy to use. Review collected by and hosted on G2.com.

I am still exploring it and I have not found any disliking feature till now. Review collected by and hosted on G2.com.

Bot service allows you to be available and reach a large audience with minimal fuss. It is quite efficient with communication as it is impossible for humans to handle a large number of customers at once. Review collected by and hosted on G2.com.

The biggest drawback of using a chatbot is that they can only answer queries for which they are trained. Review collected by and hosted on G2.com.

The implementational idea is quite good, lets you create the kind of chat bot according to your needs with integration of development kits like Nodejs and others. They provide scalable on-demand service so that you can extend it anytime. Smart recommendations, translation, and auto-detection of users in pictures and all make it a great service overall. Review collected by and hosted on G2.com.

The only problem is that it doesn't have a big community. You can't get enough information or resources if you are stuck. Review collected by and hosted on G2.com.

1. The best part is simplicity. you have everything from CosmosDB to LUIS. Everything under one place.

2. Integrations - NodeJS and C# based SDK is just everything you need.

3. Models - Waterfall to one-by-one model , They have covered everything in amazing docs.

4. Insights - Microsoft has inbuilt support for seeing the stats for bot.

5. One click Deployment . I really liked the easy deployment process. Review collected by and hosted on G2.com.

1. I think Bot service should allow users to host bot easily over other cloud and have control over services easily.

2. Might be expensive if deployed with other MS services with many instances. Review collected by and hosted on G2.com.