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Compare Go Answer and SupportYourApp 
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At a Glance
Market Segments
Small-Business (45.5% of reviews)
Small-Business (40.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Go Answer
Star Rating
(11)4.5 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Go AnswerSupportYourApp
Star Rating
(16)4.7 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SupportYourAppSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SupportYourApp excels in overall star ratings with a score of 4.7, while Go Answer follows closely with a score of 4.5, indicating a slight edge in user satisfaction for SupportYourApp.
- Reviewers mention that both products cater primarily to small businesses, with SupportYourApp receiving 44.4% of its reviews from this segment and Go Answer slightly higher at 45.5%, suggesting both are well-suited for smaller enterprises.
- Users on G2 highlight that SupportYourApp has a higher quality of work score, although specific numerical values were not provided, indicating a stronger performance in delivering effective solutions compared to Go Answer's score of 9.4.
- Reviewers mention that SupportYourApp's responsiveness is notably better, with users reporting quicker turnaround times and more effective communication, while Go Answer's responsiveness is rated at 8.9, suggesting room for improvement.
- G2 users emphasize the professionalism of SupportYourApp, scoring it at 9.2, which reviewers say contributes to a more reliable partnership experience compared to Go Answer's score of 8.9.
- Users say that SupportYourApp's execution ability is rated higher at 8.8, with reviewers noting that the platform's features, such as its intuitive dashboard and seamless integration capabilities, enhance operational efficiency compared to Go Answer.
Pricing
Entry-Level Pricing
Go Answer
No pricing availableSupportYourApp
No pricing availableFree Trial
Go Answer
No trial information availableSupportYourApp
No trial information availableRatings
Quality of Work
9.4
11
9.7
6
Responsiveness
8.9
11
10.0
6
Expertise of Team
8.9
11
9.4
6
Execution Ability
8.8
11
9.7
6
Communication Skills
8.5
11
9.7
6
Professionalism
9.2
11
10.0
6
Has the product been a good partner in doing business?
8.9
11
9.8
7
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Go Answer and SupportYourApp are categorized as Virtual Receptionist Services and Managed Live Chat
Unique Categories
Go Answer has no unique categories
SupportYourApp is categorized as Contact Center Outsourcing Services, Contact Center Consulting, and Business Process Outsourcing (BPO) Service
Reviews
Reviewers' Company Size
Go Answer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SupportYourApp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
9.1%
Retail
9.1%
Real Estate
9.1%
Professional Training & Coaching
9.1%
Legal Services
9.1%
Other
54.5%
Information Technology and Services
20.0%
Hospitality
13.3%
Computer Software
13.3%
Program Development
6.7%
Music
6.7%
Other
40.0%
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