Baker Tilly Reviews & Provider Details

I felt like I had a true partner throughout the implementation process—someone who wasn’t focused solely on hours, but instead on making sure our company understood how the system worked and what the available alternatives and best practices looked like. Review collected by and hosted on G2.com.

I don’t have much experience with Baker Tilly yet, but so far I haven’t come across anything I dislike. Review collected by and hosted on G2.com.

Great support team. Being able to create my own reports. Being able to adjust entries in open periods without having to reverse and rebook the entire entry. Review collected by and hosted on G2.com.

The knowledge required to use the system efficiently may take some time to acquire Review collected by and hosted on G2.com.

Their support has been great! Our implementation manager has done an excellent job of communicating with us throughout the project. She has been very responsive to all of our request and inquiries. Review collected by and hosted on G2.com.

There was nothing that I disliked about them. Review collected by and hosted on G2.com.

The implementation specialist who helped us get things back on track was not only knowledgeable about the software, but also about our industry and the nuances we need a system to track. I can’t speak highly enough of her, and I truly hope to work with her again on any future projects. Review collected by and hosted on G2.com.

Baker Tilly understands our industry and the general needs that are specific to it. However, we were initially assigned an implementation specialist who didn’t have much experience in our industry and whose background seemed limited to system implementations. That made it difficult to move the project forward, and we ultimately had to redo work that had already been completed so it would better align with our needs. I wish they had brought in someone with Senior Living experience from the beginning, rather than us having to raise these concerns mid-project. Review collected by and hosted on G2.com.

Organized approach. Well planned implementation. I could tell they have done numerous implementations with a variety of different organizations, so they understood our company and its needs well. Review collected by and hosted on G2.com.

There was not much that I did not like. The only thing that I didn't like was the Teamwork platform used to share documents and initiate messages. Review collected by and hosted on G2.com.

The support team with Baker Tilly has proven to be fast and efficient at solving issues as they come up. Review collected by and hosted on G2.com.

When attempting to solve problems through the AI support, some of the instructions given do not pertain to our Sage Intacct version. Review collected by and hosted on G2.com.

I appreciate Baker Tilly for their expertise in implementing the Sage Intacct accounting system. They have streamlined processing and automation, which has been a significant benefit. I really value their knowledge of the product and their ability to provide thoughtful solutions for customization. Their understanding of our needs and assistance in helping us understand how to best utilize the system have been very beneficial. Review collected by and hosted on G2.com.

I think Baker Tilly could be more proactive with timeline management. Review collected by and hosted on G2.com.

What we like most is their combination of deep technical expertise and genuinely personal service. Their team is responsive, proactive, and truly invested in our success. They took the time to understand our organization and tailored their approach to our needs, which made a complex implementation feel manageable and well supported. Review collected by and hosted on G2.com.

Honestly, there’s very little to dislike. If anything, our only challenge was that the demand on their time reflects how sought after their team is, but even then they remained responsive and committed to keeping our project moving. Overall, our experience has been extremely positive. Review collected by and hosted on G2.com.

The staff are very knowledgeable about the products they are implementing. I know this seems like it should be standard, but the support staff of the system that we came from knew less about the system that I did. That is not helpful. The Baker Tilly response time to any questions that I have is very prompt and always helpful. We have now completed our implementation and we had no issues.

I also have to give a big shout out to our implementer, Rich Encinias. He is absolutely awesome. Review collected by and hosted on G2.com.

I have no dislikes to report from our implementation and follow up. Everything and everyone has been great. Review collected by and hosted on G2.com.

We worked with Rich Encinias, and he has been amazing to work with. He’s one of the main reasons our migration has been so successful. His expertise and guidance have been an incredible asset throughout the entire process. He’s easy to collaborate with and consistently makes us feel like valued customers. Review collected by and hosted on G2.com.

We’ve only had positive experiences, from the beginning up to now. Review collected by and hosted on G2.com.