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Compare Global Relay and Salesforce Backup & Recover 
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At a Glance
Market Segments
Small-Business (35.7% of reviews)
Mid-Market (54.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Global Relay
Star Rating
(15)3.9 out of 5
Market Segments
Small-Business (35.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSalesforce Backup & Recover
Star Rating
(399)4.6 out of 5
Market Segments
Mid-Market (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Salesforce Backup & RecoverGlobal Relay vs Salesforce Backup & Recover
- Reviewers felt that Salesforce Backup & Recover meets the needs of their business better than Global Relay.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Backup & Recover is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Backup & Recover over Global Relay.
Pricing
Entry-Level Pricing
Global Relay
Global Relay App
Contact Us
Global Relay App enables your organization to communicate compliantly on corporate devices and personal phones, both internally and across your industry. With Global Relay App, your employees can communicate via SMS, WhatsApp, instant messages, voice calls, and more – with all communication data securely preserved in a compliant archive.
- Ensure compliance with BYOD and corporate device policies
- Separate business and personal activity
- Centralize control and administration processes
Salesforce Backup & Recover
No pricing availableFree Trial
Global Relay
No trial information availableSalesforce Backup & Recover
Free Trial is available
Ratings
Meets Requirements
8.1
12
9.3
234
Ease of Use
7.8
12
9.0
315
Ease of Setup
7.5
6
9.0
275
Ease of Admin
Not enough data
9.3
202
Quality of Support
7.0
11
9.2
212
Has the product been a good partner in doing business?
Not enough data
9.4
195
Product Direction (% positive)
8.2
13
8.7
223
Features by Category
Functionality
Not enough data
8.8
113
Not enough data
9.3
164
Not enough data
9.4
156
Not enough data
9.1
154
Compatibility
Not enough data
Feature Not Available
Not enough data
8.8
119
Not enough data
9.1
128
Management
Not enough data
8.6
126
Not enough data
9.3
153
Not enough data
9.3
150
Agentic AI - SaaS Backup
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Global Relay and Salesforce Backup & Recover share no categories
Unique Categories
Global Relay is categorized as Enterprise Information Archiving and Digital Communications Governance
Salesforce Backup & Recover is categorized as SaaS Backup
Reviews
Reviewers' Company Size
Global Relay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Backup & Recover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
33.3%
Hospital & Health Care
13.3%
Legal Services
6.7%
Investment Management
6.7%
Investment Banking
6.7%
Other
33.3%
Financial Services
14.0%
Information Technology and Services
10.4%
Non-Profit Organization Management
9.6%
Higher Education
6.5%
Computer Software
6.2%
Other
53.2%
Alternatives
Discussions
Global Relay has no discussions with answers
Why only few options are available for deploying metadata from one Environment to the other
1 Comment
GC
Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.
In my personal...Read more
What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?
1 Comment
GV
Hi Jordan,
My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have...Read more
when is the new version go live?
1 Comment
LR
Hey Dor,
OwnBackup is a SaaS application with updates provided automatically. Any major updates will be communicated to all customers.
Information...Read more
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