Proofpoint Enterprise Archive Reviews & Product Details

Proofpoint Enterprise Archive Overview

What is Proofpoint Enterprise Archive?

Proofpoint Enterprise Archive is a cloud-based archiving solution that simplifies legal discovery, regulatory compliance, and end-user information access without the headaches of managing an archive in-house.

Proofpoint Enterprise Archive Details
Product Description

Proofpoint Enterprise Archive solutions provide automated social media content supervision, remediation, and record retention - all from a common interface.

How do you position yourself against your competitors?

With more than 15 years of experience and over 6,000 customers worldwide, including the top 10 US banks, Proofpoint has a proven track record of helping financial services firms mitigate reputational risk by protecting the data of employees and clients, while complying with regulatory requirements of the industry. Proofpoint offers:

· Social Media Protection: Eliminate brand, security, and compliance risks that stand in the way of your social media success. Proofpoint’s cloud-based solutions integrate with your corporate and employee social media accounts to reduce risk and protect your brand, while complying with recordkeeping, supervision, and suitability regulatory requirements.

· Information Archive: Demonstrate compliance with recordkeeping and supervisory regulatory requirements by capturing, archiving, and allowing for the supervision of business records across multiple channels such as email, instant messages and social media. Identify compliance violations. Enable better insights and decision-making. Empower legal and compliance teams while obtaining control over costs and risks.


Seller Details
Seller
Proofpoint
Company Website
Year Founded
2002
HQ Location
Sunnyvale, CA
Twitter
@proofpoint
26,832 Twitter followers
LinkedIn® Page
www.linkedin.com
3,623 employees on LinkedIn®
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Proofpoint Enterprise Archive Reviews

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Each user has access to their own personal archives. It allows for a user to find emails that were deleted without requiring IT to find it.

The analytics part looks really nice, but you have to pay extra for that. Review collected by and hosted on G2.com.

What do you dislike?

The interface isn't very impressive. The search features are pretty basic, but the advanced search has some good options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The archive service will handle the basics for sure. And if you want your end users having access to their own archives, this is a great option. But it is not super fancy, so don't expect anything amazing out of it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Single solution for email protection, archiving and secure mail. Review collected by and hosted on G2.com.

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EC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of integration in Hybrid Exchange environment Review collected by and hosted on G2.com.

What do you dislike?

It can get costly if there are a lot of shared mailboxes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

C-suite auto archiving. Review collected by and hosted on G2.com.

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Client Support Manager
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Our overall experience has been very positive and the new Archiving module provides improved capabilities and additional security controls for our Enterprise Email Archiving solution Review collected by and hosted on G2.com.

What do you dislike?

The role management process became unwieldy since it used Active Directory security groups for each role. Our internal audit team experienced difficulty validating appropriate permissions across the AD groups. A report/dashboard in the Proofpoint tool to view permissions would be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When evaluating implementation and support we recommend allowing a sufficient period of time for journaling events to occur before training legal or investigation teams. Timing consideration after journaling is underway and again close to the 1-year retention mark. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When evaluating implementation and support we recommend allowing a sufficient period of time for journaling events to occur before training legal or investigation teams. Timing consideration after journaling is underway and again close to the 1-year retention mark. Review collected by and hosted on G2.com.

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Director Of Information Technology
Apparel & Fashion
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of generating reports and data for our legal team! This has made our issue with email archiving an easy process. We have a limited staff and to spend very little time setting up a request and having it auto upload to a secure site so that the data can be accessed by the legal team and requiring less interaction by the techs give us time back to handle other issues. Upgrades are simple and quick we can download the content and then push it out to our boxes at a later time. Review collected by and hosted on G2.com.

What do you dislike?

Haven't had any issues with the unit and it works great. It has met all of our needs Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for ease of use and a product with great support around it then this is one of the best I have used. Barracuda and office 365 were used in previous positions and neither were as easy to work with. Support has been fantastic, quick response and they have been very helpful with explanations and even go as far as providing instructions or training on issues. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Legal obligations that are required by our company policies. This has made it way easier and it works way better the Office 365 security option. I have had to use both so I was able to compare the 2 products. The interface make Ediscovery setups quick. Plus the technical support from Proofpoint is outstanding. We have gotten call for issues we didn't even know we were having. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I can continuously feel secure in knowing that I will never lose email information. I can easily search and store emails. this software providing access for each user to access their own archive so he can get deleted mail without the support of IT department. also simple and user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike?

actually there is not the thing that I will dislike everything s good. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

if you want to feel secure in your email I recommended this software to you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we can feel secure because we didn't lose any email data. this software give us maximum security and protection. Review collected by and hosted on G2.com.

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EI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Fully Hosted SaaS platform with road map on AI and Machine Learning. Review collected by and hosted on G2.com.

What do you dislike?

1. Less visibility on enhancement requests

2. Monitoring on Proofpoint services are not setup correctly to identify failures and delay in message processing.

3. Migration of Legacy messages to Proofpoint is huge challenge with huge timelines. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1. Company is less responsible from an Archiving stand point when it comes to regulations and regulators.

2. Takes away the burden of managing and administering huge infrastructure and costs associated with the growing needs.

3. Road map looks promising compared to On-Prem Legacy systems. Review collected by and hosted on G2.com.

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AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The solution is intuitive for our users and does not require a lot of administrative work once set up. Review collected by and hosted on G2.com.

What do you dislike?

Our users main complaint had been that the UI does not keep the folder structure that they had set up in Outlook. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This fulfills the retention requirements for our email. Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Email retrieval beyond deletion date. I've had to on several occasions I had to recover email I though was gone for good. Review collected by and hosted on G2.com.

What do you dislike?

Haven't really noticed any features that caused me any issues. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Free up Exchange storage space due to email stored in users mailbox. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

it is providing the access for each user to access their own archives also, it helps to users find their deleted emails without getting any help from IT support department. Review collected by and hosted on G2.com.

What do you dislike?

they have tutorial documents to teach their user but these documents are not properly designed so new user defiantly need a support to learn environment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it helps us to improve email security and protection as well as archiving. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

the ease of accessing different agents in a cluster and the ability to offload logs Review collected by and hosted on G2.com.

What do you dislike?

support is a bit lack luster documentation is a bit confusing as well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

its a great solution for on premise archiving or off prem export. the gui is intuitive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

business email firewall. being able to archive all emails to recipients within a saas company is key Review collected by and hosted on G2.com.

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