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At a Glance
Market Segments
Mid-Market (71.3% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
$29.99
Free Trial Per Month
Genuity
Star Rating
(80)4.7 out of 5
Market Segments
Mid-Market (71.3% of reviews)
Pros & Cons
Entry-Level Pricing
$29.99
Learn more about GenuityScalePad Lifecycle Manager
Star Rating
(193)4.5 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ScalePad Lifecycle Manager excels in its Asset Inventory features, particularly with a high score of 9.4 for Hardware Asset Inventory, while Genuity scores slightly lower at 8.8. Reviewers mention that ScalePad's detailed tracking capabilities make it easier to manage physical assets effectively.
- Reviewers mention that Genuity shines in Quality of Support, achieving a score of 9.8 compared to ScalePad's 8.8. Users on G2 appreciate Genuity's responsive customer service, stating that they feel supported throughout their usage of the software.
- Users say that ScalePad Lifecycle Manager offers robust Contract Management features, scoring 8.9, which includes effective Contract Collaboration tools. In contrast, Genuity's contract features are perceived as less comprehensive, particularly in the Approval Process, where it scored 7.7.
- G2 users report that Genuity provides superior Ease of Use with a score of 9.3, slightly ahead of ScalePad's 9.2. Reviewers mention that Genuity's intuitive interface makes it easier for new users to navigate the software without extensive training.
- Users on G2 highlight that ScalePad Lifecycle Manager's Integrations / APIs feature scored lower at 6.4, indicating potential limitations in connecting with other software. In contrast, Genuity's integrations are rated at 8.2, with reviewers noting that it seamlessly connects with various platforms, enhancing overall functionality.
- Reviewers mention that ScalePad Lifecycle Manager's Lifecycle Reports feature, scoring 9.1, provides valuable insights into asset management, while Genuity's reporting capabilities are seen as less detailed, which may impact users looking for in-depth analysis.
Pricing
Entry-Level Pricing
ScalePad Lifecycle Manager
Free
Free Trial
Per Month
Launch your first Customer Success motion, free forever for one client. With Free, you can:
- Deliver a complete Customer Success motion for one high-value client
- Build strategic Roadmaps, Goals, Budgets, and Reports all in one view
- Sync PSA & RMM data to uncover asset risks automatically
Free Trial
Genuity
Free Trial is available
ScalePad Lifecycle Manager
Free Trial is available
Ratings
Meets Requirements
8.8
72
8.9
161
Ease of Use
9.3
72
9.1
161
Ease of Setup
9.3
68
9.1
129
Ease of Admin
9.3
65
9.2
118
Quality of Support
9.8
69
8.7
146
Has the product been a good partner in doing business?
9.6
65
9.0
124
Product Direction (% positive)
10.0
68
8.4
158
Features by Category
Contract Management Platform Features
8.6
28
|
Verified
Not enough data
8.0
15
Not enough data
Feature Not Available
Not enough data
9.0
27
|
Verified
Not enough data
8.2
15
Not enough data
7.7
17
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
6.4
17
|
Verified
Not enough data
8.6
30
|
Verified
Not enough data
Generative AI
6.2
11
Not enough data
5.9
11
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Tracking
8.7
24
Not enough data
8.7
21
Not enough data
7.0
14
Not enough data
Management
8.9
24
Not enough data
8.7
18
Not enough data
8.9
24
Not enough data
Insights
7.1
18
Not enough data
8.4
23
Not enough data
Feature Not Available
Not enough data
8.0
25
Not enough data
Agentic AI - SaaS Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Spend Management
8.7
13
Not enough data
8.5
12
Not enough data
Resource Management
8.8
12
Not enough data
Feature Not Available
Not enough data
8.3
11
Not enough data
Operations
8.0
10
Not enough data
8.3
10
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
User Tools - Warranty Management
Not enough data
9.2
109
Not enough data
8.6
105
Not enough data
9.0
120
Customer Insights
Not enough data
Feature Not Available
Not enough data
7.3
89
Software Integrations
Not enough data
7.9
95
Not enough data
7.3
74
Asset Inventory
8.8
43
9.2
108
8.6
38
8.1
90
8.7
39
7.5
79
8.2
35
7.1
73
8.5
39
8.0
83
Generative AI
6.2
15
5.9
27
6.3
15
5.9
27
Agentic AI - IT Asset Management
Not enough data
3.3
5
Not enough data
3.3
5
Not enough data
4.3
5
Not enough data
3.3
5
Not enough data
3.3
5
Not enough data
3.7
5
Not enough data
5.6
6
Management
8.9
44
8.7
101
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
32
8.3
103
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
8.5
24
Not enough data
Feature Not Available
Not enough data
8.0
16
Not enough data
Analysis
6.0
23
Not enough data
Platform
7.2
23
Not enough data
7.0
22
Not enough data
7.0
22
Not enough data
8.9
33
Not enough data
8.8
28
Not enough data
Security
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
29
Not enough data
7.7
25
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Genuity and ScalePad Lifecycle Manager are categorized as IT Asset Management
Unique Categories
Genuity is categorized as SaaS Spend Management, Enterprise IT Management, Vendor Management, Contract Management, and Telecom Expense Management (TEM) Solutions
ScalePad Lifecycle Manager is categorized as Warranty Management
Reviews
Reviewers' Company Size
Genuity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScalePad Lifecycle Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
8.8%
Marketing and Advertising
7.5%
Non-Profit Organization Management
5.0%
Financial Services
5.0%
Other
61.3%
Information Technology and Services
59.6%
Computer & Network Security
25.0%
Computer Hardware
2.7%
Consulting
1.6%
Computer Networking
1.6%
Other
9.6%
Alternatives
Discussions
Genuity has no discussions with answers
What does ScalePad do?
2 Comments
LR
Gives an instant view across all clients for hardware warranty expiration, software listings, and an overall score of how well a client is managing their...Read more
What does warranty master do?
2 Comments
ET
ScalePad strengthens the connection between Managed Service Providers (MSPs) and their clients. Trusted by more than 10,000 partners worldwide, ScalePad’s...Read more
Hudu Intergration
1 Comment
ET
Hi Craig! Yes, this is something we've been looking at and is on our radar, but currently unavailable. That said, we're always looking for Partners to...Read more
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