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Compare Gartner and Jira 
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At a Glance
Market Segments
Mid-Market (38.6% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
No pricing available
Free 10 Users Per Month
Gartner
Star Rating
(86)4.0 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GartnerJira
Star Rating
(7,219)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGartner vs Jira
When assessing the two solutions, reviewers found Gartner easier to use, set up, and administer. However, reviewers preferred doing business with Jira overall.
- Reviewers felt that Jira meets the needs of their business better than Gartner.
- When comparing quality of ongoing product support, reviewers felt that Jira is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Jira over Gartner.
Pricing
Entry-Level Pricing
Gartner
No pricing availableJira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Gartner
No trial information availableJira
Free Trial is available
Ratings
Meets Requirements
8.6
61
8.9
5,907
Ease of Use
8.6
61
8.1
5,979
Ease of Setup
8.8
16
7.9
2,198
Ease of Admin
8.8
12
7.6
1,469
Quality of Support
8.2
57
8.3
4,602
Has the product been a good partner in doing business?
8.4
24
8.5
1,331
Product Direction (% positive)
8.2
66
8.4
5,735
Features by Category
Tasks
Not enough data
9.2
614
Not enough data
8.9
607
Not enough data
9.1
611
Not enough data
8.7
597
Not enough data
8.5
577
Not enough data
8.2
574
Not enough data
8.5
591
Not enough data
8.4
527
Projects
Not enough data
8.9
586
Not enough data
8.7
564
Not enough data
8.2
542
Not enough data
8.4
549
Not enough data
8.6
559
Not enough data
7.7
490
Not enough data
9.1
530
Not enough data
8.3
546
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
535
Resource Management
Not enough data
8.3
525
Not enough data
8.3
531
Not enough data
8.5
526
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
524
Not enough data
8.7
547
Generative AI
Not enough data
7.4
454
Not enough data
7.5
453
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
323
Not enough data
7.8
329
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Bug Reporting
Not enough data
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Bug Monitoring
Not enough data
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Agentic AI - Bug Tracking
Not enough data
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Responses
Not enough data
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.2
39
Not enough data
9.1
37
Communication
Not enough data
8.4
2698
Not enough data
8.2
2557
Not enough data
8.2
2468
Planning
Not enough data
8.7
3173
Not enough data
8.8
3253
Not enough data
8.8
2991
Not enough data
8.7
3095
Not enough data
8.3
2689
Workflow Management
Not enough data
8.6
3041
Not enough data
8.8
3300
Not enough data
7.9
2298
Not enough data
8.4
2533
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gartner and Jira share no categories
Unique Categories
Gartner is categorized as Technology Research Services
Jira is categorized as Bug Tracking, Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Gartner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.0%
Computer Software
13.1%
Marketing and Advertising
6.0%
Hospital & Health Care
4.8%
Education Management
4.8%
Other
40.5%
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Discussions
What services Gartner provide?
1 Comment
SG
Consulting, tools and templates for better decision making.Read more
Gartner has no more discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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