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Compare FreshBooks and SAP Concur 
Featured Products
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Enterprise (53.8% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
$9/report average price*
FreshBooks
Star Rating
(952)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansSAP Concur
Star Rating
(6,634)4.0 out of 5
Market Segments
Enterprise (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in corporate card integration, with users praising its seamless handling of global payments and the ability to manage expenses on the go through a robust mobile app. This feature significantly enhances the experience for frequent travelers, making expense reporting much more efficient.
- Users say FreshBooks stands out for its user-friendly invoicing system, which is particularly beneficial for those without extensive accounting knowledge. Reviewers appreciate how easy it is to create and edit invoices, along with a dashboard that summarizes client statuses and pending payments, making it a great choice for small businesses.
- According to verified reviews, SAP Concur's automation features are a game changer for users, eliminating the hassle of end-of-month expense reporting and reconciliation. Users highlight how the integration of corporate cards simplifies matching receipts to expenses, streamlining the entire process.
- Reviewers mention that FreshBooks offers excellent customer support, which is a significant advantage for small business owners who may need assistance navigating the software. This level of support contributes to a positive user experience, especially for those new to financial management tools.
- G2 reviewers indicate that while SAP Concur has a higher overall satisfaction score, it may not be as intuitive for new users compared to FreshBooks, which boasts a higher ease of use rating. Users have noted that FreshBooks' design is non-accountant friendly, making it accessible for a wider audience.
- Users report that both platforms have strong features for expense reporting, but SAP Concur slightly edges out with its advanced capabilities, such as digital receipt management and currency conversions, which are particularly useful for international business travelers.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
FreshBooks
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
8.8
761
8.7
5,812
Ease of Use
9.1
853
8.0
5,860
Ease of Setup
9.2
462
8.2
1,263
Ease of Admin
9.2
335
8.0
835
Quality of Support
9.2
710
8.1
4,252
Has the product been a good partner in doing business?
9.2
330
8.1
817
Product Direction (% positive)
8.7
758
7.3
5,708
Features by Category
Expense Reports
8.6
106
8.5
4410
|
Verified
8.0
100
8.6
3586
|
Verified
7.6
99
8.0
3522
|
Verified
8.1
98
8.5
4218
|
Verified
7.1
80
8.8
4161
|
Verified
7.2
87
8.5
2138
|
Verified
7.9
89
8.6
2917
|
Verified
Agentic AI - Expense Management
Not enough data
8.7
151
Not enough data
8.7
149
Travel Management
6.8
79
8.2
3419
|
Verified
6.5
76
8.3
3260
|
Verified
6.1
71
8.5
3210
|
Verified
6.5
72
8.3
2420
|
Verified
Client Invoicing
9.0
135
8.3
1617
|
Verified
8.5
118
8.6
1785
|
Verified
8.2
124
8.4
1426
|
Verified
Mobile
8.2
84
8.8
3674
|
Verified
6.9
81
8.6
2508
|
Verified
5.6
73
8.6
2743
|
Verified
Platform
6.2
63
8.0
743
|
Verified
6.3
66
8.2
2121
|
Verified
Administration
7.0
63
8.4
1221
|
Verified
Administration
7.2
105
8.4
1415
|
Verified
7.8
106
8.4
1604
|
Verified
7.6
113
8.5
1647
|
Verified
7.2
103
8.5
1502
|
Verified
7.9
111
8.6
1625
|
Verified
Platform
8.3
127
8.4
1723
|
Verified
7.2
97
8.2
1208
|
Verified
7.0
94
8.4
1179
|
Verified
9.0
126
8.5
1916
|
Verified
8.3
115
8.4
1661
|
Verified
7.0
99
Feature Not Available
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
326
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
314
|
Verified
Not enough data
Reporting & Analytics
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Invoice Management
Not enough data
9.2
115
Not enough data
Feature Not Available
Not enough data
9.2
108
Invoice Processing
Not enough data
9.3
107
Not enough data
9.2
111
Not enough data
9.4
113
Not enough data
9.3
107
Analytics
Not enough data
9.2
113
Not enough data
Feature Not Available
Not enough data
9.2
107
Integration
Not enough data
9.3
116
Not enough data
9.3
111
Not enough data
9.2
113
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
108
Not enough data
9.2
111
Audit
Not enough data
9.2
107
Not enough data
Feature Not Available
Not enough data
9.1
106
Not enough data
9.3
111
Fraud
Not enough data
9.1
106
Not enough data
9.1
111
Not enough data
9.3
109
Agentic AI - AP Automation
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
9.5
30
Invoice Generation
Not enough data
8.7
376
|
Verified
Not enough data
8.9
393
|
Verified
Not enough data
8.8
363
|
Verified
Invoice Processing
Not enough data
9.0
443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
235
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
335
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
9.1
237
|
Verified
Integration
Not enough data
8.9
365
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
335
|
Verified
Not enough data
8.9
219
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
53
Not enough data
8.9
53
Not enough data
8.9
53
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Expense Reporting
Not enough data
8.9
419
|
Verified
Not enough data
8.5
368
|
Verified
Not enough data
8.9
388
|
Verified
Not enough data
8.7
404
|
Verified
Travel Management
6.8
79
8.2
3419
|
Verified
6.5
76
8.3
3260
|
Verified
6.1
71
8.5
3210
|
Verified
6.5
72
8.3
2420
|
Verified
Approval
Not enough data
8.9
401
|
Verified
Not enough data
8.9
396
|
Verified
Not enough data
9.2
427
|
Verified
AI - Travel Management
Not enough data
8.2
110
Not enough data
8.2
109
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.4
110
Agentic AI - Travel Management
Not enough data
8.3
62
Not enough data
8.2
62
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
135
8.3
1617
|
Verified
8.5
118
8.6
1785
|
Verified
8.2
124
8.4
1426
|
Verified
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
8.4
1415
|
Verified
7.8
106
8.4
1604
|
Verified
7.6
113
8.5
1647
|
Verified
7.2
103
8.5
1502
|
Verified
7.9
111
8.6
1625
|
Verified
Platform
8.3
127
8.4
1723
|
Verified
7.2
97
8.2
1208
|
Verified
7.0
94
8.4
1179
|
Verified
9.0
126
8.5
1916
|
Verified
8.3
115
8.4
1661
|
Verified
7.0
99
Feature Not Available
Categories
Categories
Shared Categories
FreshBooks and SAP Concur are categorized as Expense Management
Unique Categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.5%
Consulting
4.0%
Other
63.2%
Information Technology and Services
8.3%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.0%
Discussions
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
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