Link copied to clipboard # FieldEdge vs ServiceTitan Comparison - What are their main differences? Share [ Export ](/compare/fieldedge/servicetitan/export.csv) FieldEdgeServiceTitan[+ Add Product](#) Reviews **FieldEdge** [ 4/5(87) ](https://www.g2.com/products/fieldedge/reviews#reviews) **ServiceTitan** [ 4.4/5(377) ](https://www.g2.com/products/servicetitan/reviews#reviews) Pricing **FieldEdge** No pricing available **ServiceTitan** No pricing available **Pricing Insights** from reviews Time to Implement **FieldEdge** 2 monthsFaster Based on 37 responses **ServiceTitan** 3 months Based on 106 responses Return on Investment **FieldEdge** 16 months Based on 31 responses **ServiceTitan** 15 months1 month sooner Based on 97 responses Perceived Cost **FieldEdge** $$$$$ **ServiceTitan** $$$$$ Average Discount **FieldEdge** 7% **ServiceTitan** 8%1% more ![FieldEdge](https://images.g2crowd.com/uploads/product/hd_favicon/c22308e5a9dbd5b7d5c96d480389367e/fieldedge.svg "FieldEdge") ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **FieldEdge** [ Ease of Use (1) ](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=1536597&qs=pros-and-cons#reviews)[ Easy Setup (1) ](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=2307876&qs=pros-and-cons#reviews)[ Connectivity Issues (1) ](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=1952815&qs=pros-and-cons#reviews)[ Expensive (1) ](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=1952816&qs=pros-and-cons#reviews) **ServiceTitan** [ Ease of Use (29) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1400457&qs=pros-and-cons#reviews)[ Customer Support (24) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1399594&qs=pros-and-cons#reviews)[ Learning Curve (17) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1400061&qs=pros-and-cons#reviews)[ Improvement Needed (15) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1401545&qs=pros-and-cons#reviews) Integrations **FieldEdge** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium ](https://www.g2.com/products/podium/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47428da869b5f8e54ade900c837084c4/quickbooks-desktop-enterprise.jpg "Product Avatar Image") QB Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ View all ](https://www.g2.com/products/fieldedge/integrations) **ServiceTitan** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4234a425940e4778aeaa2b617341b16f/airship.png "Product Avatar Image") Airship ](https://www.g2.com/products/airship/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91b3f24eda994b7d2b086951210e9b26/companycam.jpg "Product Avatar Image") CompanyCam ](https://www.g2.com/products/companycam/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2daee5c251874aef69d71d49bf4c88da/eagleview-eagleview.png "Product Avatar Image") EagleView ](https://www.g2.com/products/eagleview-eagleview/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ View all ](https://www.g2.com/products/servicetitan/integrations) Screenshots **FieldEdge** ![FieldEdge screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102065/Price-Book_1901_.jpg) **ServiceTitan** ![ServiceTitan screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/59686/expirable-direct-uploads_2Fb7f539c9-c255-4f7b-b929-f8fa59ddc847_2Fmain_dashboard.png) Ratings Meets Requirements **FieldEdge** 7.8 7.876 **ServiceTitan** 8.7 8.7307 Ease of Use **FieldEdge** 7.9 7.977 **ServiceTitan** 8.3 8.3313 Ease of Setup **FieldEdge** 7.2 7.253 **ServiceTitan** 6.7 6.7240 Ease of Admin **FieldEdge** 8.2 8.249 **ServiceTitan** 8.0 8.0202 Quality of Support **FieldEdge** 8.2 8.277 **ServiceTitan** 7.7 7.7302 Has the product been a good partner in doing business? **FieldEdge** 8.3 8.350 **ServiceTitan** 8.7 8.7203 Product Direction (% positive) **FieldEdge** 7.6 7.672 **ServiceTitan** 8.9 8.9301 Features Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);) 7.7 58 7.6 237 Generative AI AI Text Summarization Feature Not Available 7.9(won by default) 85 AI Image-to-Text Feature Not Available 6.9(won by default) 81 Generative AI Not enough data Not enough data Before the Job Calendar 8.4(won by 1.0) 51 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 190 Dispatch 8.5 55 8.9(won by 0.4) 220 Roles 8.0 46 8.4(won by 0.4) 201 Booking 7.4 45 8.4(won by 1.0) 195 (There is a greater than 0.5 difference between this product's rating and its competitors) On the Job Location 8.4 49 8.6(won by 0.2) 202 Employee Communication 7.8(tied score) 47 7.8(tied score) 206 Behavior Monitoring 6.8 37 7.3(won by 0.5) 183 (There is a greater than 0.5 difference between this product's rating and its competitors) Client Notifications 7.1 38 8.5(won by 1.4) 207 (There is a greater than 0.5 difference between this product's rating and its competitors) Field Sales 6.7 17 8.1(won by 1.4) 177 (There is a greater than 0.5 difference between this product's rating and its competitors) Alerts/Notifications Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data After the Job Reports 7.3 50 8.4(won by 1.1) 214 (There is a greater than 0.5 difference between this product's rating and its competitors) Analytics 7.0 48 8.3(won by 1.3) 207 (There is a greater than 0.5 difference between this product's rating and its competitors) Billing & Invoicing 8.1 55 8.7(won by 0.6) 210 (There is a greater than 0.5 difference between this product's rating and its competitors) CRM Integrations 8.3(won by 0.4) 5 7.9 186 Accounting Integration Not enough data Not enough data QuickBooks Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Field Service Management Autonomous Task Execution Feature Not Available 5.4(won by default) 20 Natural Language Interaction Feature Not Available 5.0(won by default) 18 Proactive Assistance Feature Not Available 5.1(won by default) 18 Additional Functionality Work Order Management Not enough data Not enough data Checklists Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Parts Management Not enough data Not enough data Service History Not enough data Not enough data Residential Properties Not enough data Not enough data Vendor Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Purchase Order Management Not enough data Not enough data Mobile Access Not enough data Not enough data Dispatch Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Asset Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Status Tracking Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Job Management Not enough data Not enough data Preventive Maintenance Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Commercial Properties Not enough data Not enough data Real-Time Data Not enough data Not enough data Historical Reporting Not enough data Not enough data Contract/License Management Not enough data Not enough data Customer Database Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Activity Dashboard Not enough data Not enough data Facility Scheduling Not enough data Not enough data Workflow Management Not enough data Not enough data Inspection Management Not enough data Not enough data Inventory Management Not enough data Not enough data Predictive Maintenance Not enough data Not enough data Routing Not enough data Not enough data Forms Management Not enough data Not enough data Chatbot Not enough data Not enough data Documentation Management Not enough data Not enough data File Storage Not enough data Not enough data Electronic Signature Not enough data Not enough data Self Service Portal Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Resource Allocation Not enough data Not enough data GPS Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Scheduling Not enough data Not enough data CRM Not enough data Not enough data Online Time Clock Not enough data Not enough data Workforce Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Contact Database Not enough data Not enough data Productivity Analysis Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Branding Not enough data Not enough data Price and Cost Calculations Not enough data Not enough data Performance Management Not enough data Not enough data Equipment Tracking Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Time Tracking Not enough data Not enough data Data Synchronization Not enough data Not enough data Secure Data Storage Not enough data Not enough data Location Tracking Not enough data Not enough data Route Optimization Not enough data Not enough data Offline Access Not enough data Not enough data Real-Time Updates Not enough data Not enough data Collaboration Tools Not enough data Not enough data Chat/Messaging Not enough data Not enough data Knowledge Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Customer History Not enough data Not enough data Inventory Control Not enough data Not enough data Performance Metrics Not enough data Not enough data Project Management Not enough data Not enough data Client Portal Not enough data Not enough data Driver ETA Not enough data Not enough data Job Tracking Not enough data Not enough data Automated Scheduling Not enough data Not enough data Customer Management Not enough data Not enough data Reminders Not enough data Not enough data Work Order Creation Not enough data Not enough data Equipment Maintenance Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Recurring Appointments Not enough data Not enough data Contractor Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 3 feature categories with incomplete data HVAC[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Time & Expense Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Scheduling Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Job Costing Not enough data Not enough data Job Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Timesheet Management Not enough data Not enough data Document Storage Not enough data Not enough data Generative AI Not enough data Not enough data Location Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Work Order Management Not enough data Not enough data Service History Not enough data Not enough data Calendar Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data IoT Device Management Not enough data Not enough data Customer Portal Not enough data Not enough data Mobile Access Not enough data Not enough data Electronic Signature Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Routing Not enough data Not enough data Equipment Tracking Not enough data Not enough data Electronic Payments Not enough data Not enough data Predictive Analytics Not enough data Not enough data Dispatch Management Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Accounting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Forms Not enough data Not enough data Customer Database Not enough data Not enough data Inventory Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Cost Database Not enough data Not enough data Commercial/Industrial Not enough data Not enough data Job Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Labor Rates Not enough data Not enough data Real-Time Data Not enough data Not enough data CAD Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customizable Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Visual Assemblies Not enough data Not enough data Bid Management Not enough data Not enough data Takeoff Not enough data Not enough data Customizable Reports Not enough data Not enough data Cost Estimating Not enough data Not enough data For HVAC Companies Not enough data Not enough data Collaboration Tools Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Pest Control[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Activity Tracking Activity Tracking Not enough data Not enough data API API Not enough data Not enough data Calendar Management Calendar Management Not enough data Not enough data Reporting & Statistics Reporting & Statistics Not enough data Not enough data AI Copilot AI Copilot Not enough data Not enough data Third-Party Integrations Third-Party Integrations Not enough data Not enough data Workflow Management Workflow Management Not enough data Not enough data Customer Database Customer Database Not enough data Not enough data Customizable Reports Customizable Reports Not enough data Not enough data Job Tracking Job Tracking Not enough data Not enough data Inventory Management Inventory Management Not enough data Not enough data CRM CRM Not enough data Not enough data Electronic Payments Electronic Payments Not enough data Not enough data Customizable Templates Customizable Templates Not enough data Not enough data Activity Dashboard Activity Dashboard Not enough data Not enough data Electronic Signature Electronic Signature Not enough data Not enough data Scheduling Scheduling Not enough data Not enough data Alerts/Notifications Alerts/Notifications Not enough data Not enough data Reminders Reminders Not enough data Not enough data Drag & Drop Drag & Drop Not enough data Not enough data Mobile Access Mobile Access Not enough data Not enough data Generative AI Generative AI Not enough data Not enough data Customer History Customer History Not enough data Not enough data Real-Time Reporting Real-Time Reporting Not enough data Not enough data Employee Management Employee Management Not enough data Not enough data Client Portal Client Portal Not enough data Not enough data SMS Messaging SMS Messaging Not enough data Not enough data Quotes/Estimates Quotes/Estimates Not enough data Not enough data Billing & Invoicing Billing & Invoicing Not enough data Not enough data Work Order Management Work Order Management Not enough data Not enough data Email Management Email Management Not enough data Not enough data Fleet Management Fleet Management Not enough data Not enough data Multi-Location Multi-Location Not enough data Not enough data Dispatch Management Dispatch Management Not enough data Not enough data Accounting Integration Accounting Integration Not enough data Not enough data Job Management Job Management Not enough data Not enough data Technician Management Technician Management Not enough data Not enough data GPS GPS Not enough data Not enough data Job Scheduling Job Scheduling Not enough data Not enough data Property Layouts Property Layouts Not enough data Not enough data Mobile Signature Capture Mobile Signature Capture Not enough data Not enough data Pest Activity Tracking Pest Activity Tracking Not enough data Not enough data Pesticide Usage Tracking Pesticide Usage Tracking Not enough data Not enough data Routing Routing Not enough data Not enough data For Pest Control Companies For Pest Control Companies Not enough data Not enough data Roofing[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data Not enough data Operations Roofing Design Not enough data Not enough data Roofing Estimating Not enough data Not enough data Business Operations Not enough data Not enough data Resource Management Supply Management Not enough data Not enough data Field Service Management Not enough data Not enough data Contractor Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Calendar Management Not enough data Not enough data Invoice Management Not enough data Not enough data Lead Management Not enough data Not enough data Job Management Not enough data Not enough data Team Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Purchase Order Management Not enough data Not enough data Inspection Management Not enough data Not enough data Dispatch Management Not enough data Not enough data Work Order Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Electronic Payments Not enough data Not enough data Material Ordering Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Job Scheduling Not enough data Not enough data Task Scheduling Not enough data Not enough data QuickBooks Integration Not enough data Not enough data Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Document Storage Not enough data Not enough data Mobile App Not enough data Not enough data Customizable Templates Not enough data Not enough data Customer Database Not enough data Not enough data Customer Portal Not enough data Not enough data Accounting Integration Not enough data Not enough data Accounting Not enough data Not enough data Aerial Measurement Not enough data Not enough data Electronic Signature Not enough data Not enough data Industrial Not enough data Not enough data Email Templates Not enough data Not enough data Contact Database Not enough data Not enough data Mobile Access Not enough data Not enough data Photo Capture Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data GPS Not enough data Not enough data AI Copilot Not enough data Not enough data Time & Expense Tracking Not enough data Not enough data Job Costing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Real-Time Updates Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Job Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Commercial Not enough data Not enough data Equipment Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Activity Tracking Not enough data Not enough data User Insights Reviewers' Company Size [![FieldEdge](https://images.g2crowd.com/uploads/product/hd_favicon/c22308e5a9dbd5b7d5c96d480389367e/fieldedge.svg "FieldEdge")](https://www.g2.com/products/fieldedge/reviews) FieldEdge Small-Business(50 or fewer emp.) 84.9% Mid-Market(51-1000 emp.) 14.0% Enterprise(\> 1000 emp.) 1.2% [![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")](https://www.g2.com/products/servicetitan/reviews) ServiceTitan Small-Business(50 or fewer emp.) 65.8% Mid-Market(51-1000 emp.) 32.3% Enterprise(\> 1000 emp.) 1.9% Small-Business (50 or fewer emp.) 84.9% 65.8% Mid-Market (51-1000 emp.) 14.0% 32.3% Enterprise (\> 1000 emp.) 1.2% 1.9% Reviewers' Industry [![FieldEdge](https://images.g2crowd.com/uploads/product/hd_favicon/c22308e5a9dbd5b7d5c96d480389367e/fieldedge.svg "FieldEdge")](https://www.g2.com/products/fieldedge/reviews) FieldEdge Construction 40.7% Consumer Services 19.8% Mechanical or Industrial Engineering 8.1% Utilities 7.0% Facilities Services 4.7% Other 19.8% [![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")](https://www.g2.com/products/servicetitan/reviews) ServiceTitan Construction 38.1% Consumer Services 23.0% Utilities 4.5% Marketing and Advertising 3.6% Accounting 3.6% Other 27.2% FAQs ## FieldEdge vs ServiceTitan FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between FieldEdge vs ServiceTitan? ServiceTitan stands out for its higher G2 rating, broader feature set, and more frequent reviewer-cited strengths, while FieldEdge is noted for ease of setup and user-friendliness among small businesses. | [FieldEdge](https://www.g2.com/products/fieldedge/reviews) | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | | --- | --- | | 4.0/5 (87 reviews) | 4.4/5 (375 reviews) | | Small-Business | Small-Business | | 7.2 | 6.7 | | 8.2 | 7.7 | | Ease of Use | Ease of Use | ### How do the pricing models of FieldEdge and ServiceTitan compare? FieldEdge is viewed as the stronger value on price satisfaction, with reviewers noting lower costs compared to ServiceTitan. - **FieldEdge:** Reviewers highlight FieldEdge as a lower-cost option, especially for small businesses, but note that additional features may incur extra charges. - **ServiceTitan:** Reviewers frequently cite ServiceTitan as expensive, with concerns about high costs for add-ons and contracts, but acknowledge its comprehensive feature set. - **Switching Reason:** Several reviewers mention switching from ServiceTitan to FieldEdge due to FieldEdge's lower price, though some returned to ServiceTitan for advanced features. ### What are the best alternatives to FieldEdge and ServiceTitan? The top three alternatives to FieldEdge and ServiceTitan are Jobber, Simpro, and Housecall Pro. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [FieldEdge](https://www.g2.com/products/fieldedge/reviews) | 4.0/5 (87 reviews) | Small-Business | Lower cost than ServiceTitan, but extra charges for features | Ease of Use | | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.4/5 (375 reviews) | Small-Business | Expensive, especially with add-ons | Ease of Use | | [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526 reviews) | Small-Business | — | User-Friendly | | [Simpro](https://www.g2.com/products/simpro/reviews) | 4.2/5 (455 reviews) | Small-Business | — | Feature Set | | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5 (205 reviews) | Small-Business | — | Scheduling | ### Which Field Service Management features should I prioritize when comparing FieldEdge and ServiceTitan? Buyers comparing FieldEdge and ServiceTitan should prioritize Dispatch, Reporting, Integrations, Scheduling, and Customer Support. - **Dispatch:** ServiceTitan is cited in 15 all-time reviews for Scheduling and 19 for Tracking, while FieldEdge is noted for Dispatching in recent reviews. - **Reporting:** ServiceTitan has 13 all-time mentions for Reporting Features; FieldEdge reviewers mention a need for more in-depth reporting. - **Integrations:** ServiceTitan is cited in 12 all-time reviews for Integrations, including QuickBooks Online; FieldEdge reviewers mention QuickBooks integration but note challenges. - **Scheduling:** ServiceTitan is cited in 15 all-time reviews for Scheduling; FieldEdge is frequently praised for ease of scheduling in recent reviews. - **Customer Support:** ServiceTitan is cited in 24 all-time reviews for Customer Support; FieldEdge support sentiment is mixed, with both positive and negative recent reviews. ### What are the pros and cons of FieldEdge vs ServiceTitan? ServiceTitan's headline strength is its comprehensive feature set and reporting, while FieldEdge is most often praised for ease of use and setup. - **FieldEdge strengths:** Ease of use, easy setup, user-friendly interface, workflow efficiency (each cited in recent reviews). - **FieldEdge trade-offs:** Connectivity issues, limited reporting, slow load speeds, limited integrations, and mixed support experiences (each cited in recent reviews). - **ServiceTitan strengths:** Ease of use (29 all-time mentions), customer support (24), features (22), tracking (19), efficiency (17), scheduling (15), integrations (12), and reporting features (13). - **ServiceTitan trade-offs:** Steep learning curve (17 all-time mentions), high cost, complex onboarding, and inconsistent support (11 all-time mentions for poor support). ### Is FieldEdge or ServiceTitan better for small businesses? FieldEdge is the better fit for small businesses, with a strong small-business segment and positive ease-of-use sentiment. - **FieldEdge:** Small-Business segment; reviewers highlight ease of setup and user-friendliness for small teams. - **ServiceTitan:** Small-Business segment; reviewers note a steep learning curve and higher costs, with several stating it is better suited for larger or growing businesses. ### Which Field Service Management platform has better integrations? ServiceTitan is favored for integrations, with more reviewer-cited mentions and broader integration sentiment. - **FieldEdge:** Reviewers mention QuickBooks integration, but note challenges and limited integration options. - **ServiceTitan:** QuickBooks Online integration is cited, with 12 all-time reviews mentioning integrations and positive sentiment for connecting with accounting and reporting tools. ### How do FieldEdge and ServiceTitan compare on customer support? FieldEdge and ServiceTitan score within 0.5 points on Quality of Support, indicating near parity (FieldEdge 8.2, ServiceTitan 7.7). - **FieldEdge:** Reviewers describe both highly responsive support and negative experiences, with some citing slow or unhelpful responses. - **ServiceTitan:** Reviewers frequently mention strong customer support (24 all-time mentions), but also note inconsistency and long wait times in some cases. ### Which is easier to implement, FieldEdge or ServiceTitan? FieldEdge has a slight advantage in Ease of Setup (7.2 vs 6.7), but both products receive mixed implementation feedback. - **FieldEdge:** Reviewers highlight easy setup for small businesses, but some cite onboarding challenges and time-consuming processes. - **ServiceTitan:** Reviewers note a steep learning curve and complex onboarding, but also mention that setup becomes easier with experience and support. ### Which product has better Dispatch? ServiceTitan is the stronger product for Dispatch, with more reviewer-cited strengths and higher all-time mention counts. - **FieldEdge:** Dispatching is frequently praised in recent reviews, but lacks high all-time mention counts. - **ServiceTitan:** Dispatching and scheduling are cited in 15 all-time reviews for Scheduling and 19 for Tracking, with reviewers highlighting the new Dispatch Board and automation features. Alternatives **FieldEdge Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") [ Housecall Pro ](/products/housecall-pro/reviews) ![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion") [ Service Fusion ](/products/service-fusion/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) **ServiceTitan Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![Simpro](https://images.g2crowd.com/uploads/product/hd_favicon/81991d213a756595ce01d63753f1a412/simpro.svg "Simpro") [ Simpro ](/products/simpro/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") [ Housecall Pro ](/products/housecall-pro/reviews)