Compare FieldEdge and ServiceTitan
Featured Products
At a Glance
Market Segments
Small-Business (84.9% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FieldEdge
Star Rating
(87)4.0 out of 5
Market Segments
Small-Business (84.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldEdge
ServiceTitan
Star Rating
(357)4.5 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and dispatching seamlessly integrated. Users appreciate how these functionalities streamline their operations, making it a robust choice for those needing an all-in-one solution.
- Users say that FieldEdge stands out for its user-friendly interface and efficient service management capabilities. Many recent users highlighted the quick learning curve and ease of use, noting that both office staff and field technicians can navigate the software with minimal training.
- According to verified reviews, ServiceTitan has a higher overall satisfaction score, indicating that users feel more positively about their experience. Reviewers frequently mention its innovative features and how it is designed to meet the specific needs of the home services industry, making it a forward-thinking option.
- Reviewers mention that while FieldEdge offers a straightforward setup process, ServiceTitan's implementation can be more complex. However, once set up, users of ServiceTitan often feel that the extensive features justify the initial investment in time and effort.
- G2 reviewers highlight that FieldEdge provides excellent quality of support, with many users praising the responsiveness and helpfulness of the support team. This aspect can be crucial for small businesses that rely on timely assistance to resolve issues quickly.
- Users report that while both platforms have strong communication features, ServiceTitan's client notifications and job management capabilities are particularly well-received, helping businesses maintain clear communication with customers throughout the service process.
Pricing
Entry-Level Pricing
FieldEdge
No pricing availableServiceTitan
No pricing availableFree Trial
FieldEdge
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
7.8
76
8.8
292
Ease of Use
7.9
77
8.4
297
Ease of Setup
7.2
53
6.8
224
Ease of Admin
8.2
49
8.0
197
Quality of Support
8.2
77
7.8
287
Has the product been a good partner in doing business?
8.3
50
8.7
198
Product Direction (% positive)
7.6
72
9.1
286
Features by Category
Generative AI
Not enough data
7.9
84
Not enough data
6.8
80
Before the Job
8.4
51
7.4
188
8.5
55
8.9
209
8.0
46
8.4
199
7.4
45
8.4
194
On the Job
8.4
49
8.6
200
7.8
47
7.8
203
6.8
37
7.3
183
7.1
38
8.5
206
6.7
17
8.1
175
After the Job
7.3
50
8.4
207
7.0
48
8.3
203
8.1
55
8.7
205
Feature Not Available
7.9
185
Agentic AI - Field Service Management
Not enough data
5.2
19
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
FieldEdge and ServiceTitan are categorized as Field Service Management
Unique Categories
FieldEdge has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
FieldEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
40.7%
Consumer Services
19.8%
Mechanical or Industrial Engineering
8.1%
Utilities
7.0%
Facilities Services
4.7%
Other
19.8%
Construction
37.8%
Consumer Services
23.2%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
27.0%
Alternatives
Discussions
FieldEdge has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
