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Compare FieldEdge and ServiceTitan 
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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FieldEdge
Star Rating
(83)4.1 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldEdgeServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FieldEdge excels in its dispatch feature, achieving a high score of 8.8, which allows for efficient job assignment and tracking. In contrast, ServiceTitan also scores 8.8 but users mention that its booking feature is significantly stronger, with a score of 8.5 compared to FieldEdge's 7.5, making it easier to schedule appointments.
- Reviewers mention that FieldEdge's invoicing capabilities are robust, scoring 8.4, which helps streamline billing processes. However, ServiceTitan outperforms in this area with a score of 8.6, and users say that its invoicing is more intuitive and integrates better with other financial tools.
- G2 users highlight that FieldEdge's employee communication feature scores 8.3, facilitating effective team collaboration. In contrast, ServiceTitan's score of 7.7 indicates room for improvement, with users reporting that communication can sometimes be less seamless.
- Users on G2 report that FieldEdge's calendar feature is rated at 8.6, providing a clear view of scheduled jobs. However, ServiceTitan's calendar functionality, scoring 7.4, is seen as less user-friendly, with reviewers mentioning difficulties in navigating the interface.
- Reviewers mention that FieldEdge's reports feature, scoring 7.5, provides essential insights but lacks depth. In contrast, ServiceTitan shines with a score of 8.4, with users saying that its reporting tools offer more comprehensive analytics and customizable options.
- Users say that FieldEdge's quality of support is rated at 8.5, indicating a strong customer service experience. However, ServiceTitan's support, with a score of 7.7, is noted by users as being less responsive, leading to some frustration during critical times.
Pricing
Entry-Level Pricing
FieldEdge
No pricing availableServiceTitan
No pricing availableFree Trial
FieldEdge
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.0
72
8.8
281
Ease of Use
8.1
73
8.5
285
Ease of Setup
7.3
49
6.9
213
Ease of Admin
8.2
48
8.1
192
Quality of Support
8.4
73
7.8
276
Has the product been a good partner in doing business?
8.5
48
8.7
193
Product Direction (% positive)
7.8
70
9.1
276
Features by Category
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
8.5
48
7.4
182
8.7
51
8.9
200
8.4
44
8.4
195
7.4
42
8.4
190
On the Job
8.5
46
8.6
196
8.1
45
7.8
198
6.8
37
7.3
180
7.3
36
8.5
201
6.5
16
8.1
170
After the Job
7.3
47
8.4
200
7.1
46
8.3
198
8.3
51
8.7
198
Feature Not Available
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
FieldEdge and ServiceTitan are categorized as Field Service Management
Unique Categories
FieldEdge has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
FieldEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
40.2%
Consumer Services
20.7%
Mechanical or Industrial Engineering
8.5%
Utilities
7.3%
Retail
3.7%
Other
19.5%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
FieldEdge has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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