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Compare Fedora and Jira Service Management 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (42.8% of reviews)
Entry-Level Pricing
No pricing available
0/agent/month
Fedora
Star Rating
(202)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FedoraJira Service Management
Star Rating
(960)4.3 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Pros & Cons
Entry-Level Pricing
0/agent/month
Free Trial is available
Browse all 4 pricing plansFedora vs Jira Service Management
When assessing the two solutions, reviewers found Fedora easier to use, set up, and administer. However, reviewers preferred doing business with Jira Service Management overall.
- Reviewers felt that Fedora meets the needs of their business better than Jira Service Management.
- When comparing quality of ongoing product support, reviewers felt that Jira Service Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Fedora over Jira Service Management.
Pricing
Entry-Level Pricing
Fedora
No pricing availableJira Service Management
Free
0
/agent/month
For small teams starting with a service desk. Up to 3 agents for free.
Free Trial
Fedora
No trial information availableJira Service Management
Free Trial is available
Ratings
Meets Requirements
8.9
155
8.7
849
Ease of Use
8.4
157
8.2
856
Ease of Setup
8.7
63
8.0
463
Ease of Admin
8.7
51
8.0
366
Quality of Support
7.8
142
8.4
732
Has the product been a good partner in doing business?
8.3
43
8.7
343
Product Direction (% positive)
9.0
154
8.7
818
Features by Category
Ticket and Case Management
Not enough data
9.0
82
Not enough data
9.0
80
Not enough data
8.9
82
Not enough data
8.9
79
Not enough data
8.8
79
Not enough data
8.8
80
Not enough data
9.2
79
Not enough data
8.5
77
Generative AI
Not enough data
7.9
54
Not enough data
7.9
53
Agentic AI - Help Desk
Not enough data
8.3
41
Not enough data
8.5
40
Not enough data
8.3
40
Communication Channels
Not enough data
8.9
81
Not enough data
8.9
80
Not enough data
8.3
73
Not enough data
8.1
71
Not enough data
7.9
68
Platform
Not enough data
8.1
83
Not enough data
8.4
86
Not enough data
8.9
87
Not enough data
8.8
83
Not enough data
8.7
83
Not enough data
8.7
80
Administration
Not enough data
8.9
166
|
Verified
Not enough data
8.5
160
|
Verified
Not enough data
8.9
171
|
Verified
Service Desk
Not enough data
8.9
177
|
Verified
Not enough data
8.8
177
|
Verified
Not enough data
8.8
178
|
Verified
Management
Not enough data
9.0
154
|
Verified
Not enough data
8.9
147
|
Verified
Not enough data
8.7
148
|
Verified
Not enough data
8.6
144
|
Verified
Not enough data
8.6
139
|
Verified
Functionality
Not enough data
9.2
159
|
Verified
Not enough data
8.8
149
Not enough data
8.7
154
|
Verified
Not enough data
8.9
154
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
8.3
80
Not enough data
8.5
79
Not enough data
8.3
81
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
8.1
80
Not enough data
8.3
81
Monitoring
Not enough data
8.9
145
|
Verified
Not enough data
9.0
149
|
Verified
Not enough data
9.1
146
|
Verified
Not enough data
8.5
69
Management Tools
Not enough data
9.1
149
|
Verified
Not enough data
9.0
148
|
Verified
Not enough data
9.0
135
|
Verified
Generative AI
Not enough data
8.0
76
Not enough data
8.3
74
Agentic AI - Incident Management
Not enough data
8.3
60
Not enough data
8.4
60
Not enough data
8.5
59
Not enough data
8.6
60
Not enough data
8.6
60
Not enough data
8.6
60
Not enough data
8.5
60
Generative AI
Not enough data
8.3
25
Agentic AI - IT Alerting
Not enough data
8.4
24
Not enough data
8.7
24
Not enough data
9.0
24
Not enough data
8.5
24
Not enough data
8.5
24
Not enough data
8.7
24
Not enough data
8.7
24
Memory Management - Operating System
7.5
6
Not enough data
Device Management - Operating System
8.1
6
Not enough data
Backup and Recovery - Operating System
6.0
5
Not enough data
Error Detection - Operating System
6.4
6
Not enough data
Incident Management
Not enough data
8.7
307
Not enough data
8.8
315
Not enough data
8.8
325
Not enough data
8.5
281
Not enough data
8.5
276
Reporting
Not enough data
8.5
310
Not enough data
8.4
301
Not enough data
8.2
231
Access & Usability
Not enough data
8.1
227
Not enough data
8.6
276
Not enough data
8.5
236
Not enough data
8.4
232
Agentic AI - Service Desk
Not enough data
8.2
74
Not enough data
8.2
74
Not enough data
8.2
71
Not enough data
8.5
74
Not enough data
8.2
73
Not enough data
8.4
74
Not enough data
8.5
74
Categories
Categories
Shared Categories
Fedora and Jira Service Management share no categories
Unique Categories
Fedora is categorized as Operating System
Jira Service Management is categorized as IT Service Management (ITSM) Tools, Incident Management, Service Desk, IT Alerting, and Help Desk
Reviews
Reviewers' Company Size
Fedora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.3%
Computer Software
23.7%
Internet
4.6%
Higher Education
3.6%
Consumer Goods
3.6%
Other
37.1%
Information Technology and Services
31.1%
Computer Software
16.1%
Financial Services
4.7%
Internet
4.5%
Telecommunications
3.2%
Other
40.3%
Alternatives
Discussions
Which is better Ubuntu or Fedora?
2 Comments
ZU
Well, it depends totally on your choice ubuntu is free while fedora offers some paid solution also, meanwhile they both support a nice GUI environment,...Read more
What is Fedora used for?
2 Comments
MJ
Fedora is one of the most prominent Linux Operating Systems for day-to-day tasks. You can rely on it.Read more
What is Fedora used for?
2 Comments
AS
Fedora is a desktop OS, you can use it as your daily machine without much hassle and paying a hefty fee for Windows or Mac license. Read more
Is Jira a service management tool?
2 Comments
MH
Jira is an extremely convenient platform, but not without flaws in my opinion. In any case, if you do not use extensions that improve your jira experience in...Read more
What is Jira Service Management used for?
2 Comments
SP
the tool is basically used for ticketing the IR or the Incident management processRead more
Do I need to have the same number of JIRA Software and JIRA Service Desk licenses?
1 Comment
SH
Under the new model released last year, you only need to purchase Agent licences. Agents are people that typically man the service desk and own the Service...Read more
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