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All Jira Service Management Discussions
G2
Pinned by G2 as a common question
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What is Jira Service Management used for?
What is Jira Service Management used for?
G2
Pinned by G2 as a common question
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Does Jira Service Desk include JIRA software?
Does Jira Service Desk include JIRA software?
G2
Pinned by G2 as a common question
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Is Jira a service management tool?
Is Jira a service management tool?
Timer?
Does Jira Service Desk have the capability to start and stop a service ticket to meet SLA requirements?
VB
SAP BW and BW/4HANA Consultant at Hexaware Technology, actively looking for Job change.
Is it possible to download all the attachments in the ticket when we extract any particular ticket?
How can we download all the attachments and comments in the ticket when we export? Because when I export tickets to excelling format, I won't find attachments or images in the Incidents or tickets.
How does the licensing system work?
Are the licenses for management users or all users? To generate another project is another license required?
Thanks,
G2
Verified User
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What can JIRA Software or JIRA Core users do in JIRA Service Desk if they do not have an agent license?
What can JIRA Software or JIRA Core users do in JIRA Service Desk if they do not have an agent license?
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