G2 reviewers report that Magaya Supply Chain excels in user satisfaction, boasting a significantly higher overall score compared to Epicor Eclipse. Users appreciate its intuitive design, with one reviewer noting, "Magaya is very intuitive," which contributes to a smoother learning curve for new users.
According to verified reviews, Magaya Supply Chain has a strong edge in ease of setup and administration. Users highlight the quick implementation process, stating that it allows them to manage shipments and issue transport documents efficiently, making daily operations much simpler.
Users say that while Epicor Eclipse is praised for its speed and reliability, it faces challenges in user experience compared to Magaya. Reviewers mention that although Eclipse is relatively easy to use, it lacks the same level of intuitiveness that makes Magaya stand out, with some users finding it less straightforward.
Reviewers mention that Magaya Supply Chain is particularly well-suited for small businesses, with 71.8% of reviews coming from this segment. This focus allows it to cater effectively to the specific needs of smaller operations, unlike Epicor Eclipse, which is more geared towards mid-market users.
Users highlight that Epicor Eclipse offers strong features in inventory and order management, with one user stating it "makes inventory and order management much easier." However, this strength comes with a trade-off in overall user satisfaction, as reflected in its lower G2 score.
According to recent feedback, both products have their strengths in specific functionalities, but Magaya Supply Chain users express a higher level of satisfaction with support quality. Reviewers appreciate the assistance they receive, noting that it enhances their overall experience, while Epicor Eclipse users report a slightly lower satisfaction in this area.
Pricing
Entry-Level Pricing
Epicor Eclipse
No pricing available
Magaya Supply Chain
No pricing available
Free Trial
Epicor Eclipse
No trial information available
Magaya Supply Chain
No trial information available
Ratings
Meets Requirements
8.6
37
8.6
237
Ease of Use
7.9
54
8.7
238
Ease of Setup
6.3
31
8.2
198
Ease of Admin
7.8
19
8.2
105
Quality of Support
7.5
37
8.2
236
Has the product been a good partner in doing business?
Is there anyway to create a cargo release directly from a warehouse receipt?
2 Comments
DR
Hi Felix,
That is something we can help you with! Please contact your Customer Success Manager for support to get started with that workflow.
Thanks,
DanyaRead more
how do I integrate Magaya Database with Micososot BI?
1 Comment
DR
Hi Manuel,
Sorry for the delay in responding. I trust that this has been resolved by now, but if you're still looking for support, please reach out directly...Read more
When is the customs module expected to be release for customs brokerage?
1 Comment
DR
Hi Latoria,
Sorry for the delay in responding! I trust you have gotten your question answered through other channels by now, but if not, please do reach out...Read more
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