CargoWise Reviews & Product Details

CargoWise is a powerful, deeply integrated global logistics execution platform that makes trade easy. It enables logistics service providers to execute highly complex transactions in areas such as customs and cross-border compliance, freight forwarding and rating, international ecommerce, landside logistics, and warehousing, allowing them to manage their operations on one database across multiple users, functions, countries, languages, and currencies.

Seller

WiseTech Global

Discussions

CargoWise Community

Product Description

CargoWise One is a single-platform software solution designed to increase your productivity and improve integration, automation, and communication with the supply chain.

Overview by

Bas van der Putten

Top-Rated Alternatives

Magaya Supply Chain

4.4/5

(258)

SAP Integrated Business Planning

View All Alternatives

CargoWise Integrations

(1)

Integration information sourced from real user reviews.

CargoWise Media

Simplify the complexities of moving freight with CargoWise.

CargoWise Demo - Deep Integration Capabilities

It enables logistics service providers to execute highly complex transactions in areas such as customs and cross-border compliance, freight forwarding and rating, international ecommerce, landside logistics, and warehousing, allowing them to manage their operations on one database across multiple...

Quote, Shipment, Master Bill, Invoice.

G2 reviews are authentic and verified.

Here's how.

Luisa P.

Sr. Specialist, Customer Operations

Mid-Market (51-1000 emp.)

11/6/2025

"Super Complete and Stable System, Perfect for multiple Operations"

4.5/5

What do you like best about CargoWise?

It is a super complete system, it has a variety of features, very well done for long data base, designed for multiples scenarios and the most important is that Cargowise rarely present problems or glitches, it is so comfortable to work in a very stable system. Once you learn a module all others are easy to work with. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Since it is a very complete system, it is also very complex to implement, it has quite lot options and it might be difficult to learn in a short time, many fields must be filled with codes that add an extra difficult. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

9/16/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Cargo Wise"

5/5

What do you like best about CargoWise?

well Organized and more details......... Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Update, the only thing i may say about update that when it comes to update i have to update several screen for the same info. Review collected by and hosted on G2.com.

Nathália R.

Sales Support Analyst PL.

Mid-Market (51-1000 emp.)

2/12/2025

"CargoWise Review"

5/5

What do you like best about CargoWise?

the cargowise it is a complex system, but it is very efficient Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

It is hard to use, should be easier but when you learn get easy Review collected by and hosted on G2.com.

Brian M.

Small-Business (50 or fewer emp.)

6/16/2023

"Its esasy to use and practice"

4.5/5

What do you like best about CargoWise?

It's easy to use, and the platform has different tools to facilitate the experience Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Sometimes the app disconnects instantly, becouse when this happen the info don't save Review collected by and hosted on G2.com.

David B.

Operations Manager

Small-Business (50 or fewer emp.)

6/28/2022

"How one tiny ant is enabled to compete with the Global Multi-nationals"

4.5/5

What do you like best about CargoWise?

The rating engine is very powerful. I have tried to convince several forwarders in China how good this product is - they question why they need more efficiency - when they can just hire more staff 😅

It really is a software built on the "9 phases of Productivity":

Phase One – Manual

Phase Two – Computerized

Phase Three – Enterprise Integration

Phase Four – Supply Chain Integration

Phase Five – Workflow

Phase Six – Workflow Automation

Phase Seven – Constraint Management

Phase Eight – Buffer Management

Phase Nine – Work Mix Management

As a database tool also very powerful.

Our technical skills would only be middle of the road, and as a result we would not be using all features/capabilities at full capacity yet - but we are still using some key features in powerful ways.

There are too many aspects that we love about it. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

It does take some getting used to for new users - and the customer service experience (for support) seems lacking for new users - but it's really a software built around self empowerment and self training. They offer incentives for users to hit certification milestones which can lead to product discounts.

The online learning materials are good but could be improved further. They would do well to cover more of the technical aspects/features in greater detail and make the learning curve a bit simpler (even if that means slower).

The price has increased exponentially in recent months - but we are following our gut to stick with it. Review collected by and hosted on G2.com.

Recommendations to others considering CargoWise:

It takes sound planning and training to migrate onto this product from another. This is where the many Wisetech Service Partners can really add value to the business proposition. Do your research to see which ones may be the best fit 🙂 Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

It does so many things for us and does them well. Order Management (if we want); Handling Consols and shipments of all types; Customs declarations; Local Transport; Document preparation; Database Management; Rates Management; Accounting; Tariff Classification Management, to name just a few

Right now we quote very quickly, in many multiple languages, and a lot of the business we quote on - we win.

We then get to focus on the operational and customer service aspects of every shipment - we believe this is a key area where we are differentiating ourselves from the pack.

Sure, we are in the game to make money - as all forwarders are - but it has never been our number one priority. As long as we can continue to meet or exceed our clients expectations, we know the outcome will be favourable. The product goes a long way to helping us achieve that.

We also make strong use of e-docs - this is a critical cornerstone of our daily methodology in how we use the system to its higher (but not yet full) potential.

We make strong use of the filters in all modules and this is also a key thing to get right - it means you can find a needle in a haystack if you need to.

We are clearly solving some of our clients supply chain issues (or alleviating at least) - we have had multiple blue chip clients leave some of the bigger forwarders and bring their global business to us. We definitely don't have the buying power or the market presence of the bigger established players - but we are making up for it with our levels of communication, refined use (almost two decades) of the software - and overall customer experience. Review collected by and hosted on G2.com.

Prince Felixon N.

Operations Manager

Mid-Market (51-1000 emp.)

6/25/2022

"My Wise Partner"

4.5/5

What do you like best about CargoWise?

My complete logistics need is fulfilled using this software.

We have online training module available.

I can generate the required reports as per the requirements Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Some portions are still old moduled.

Unable to present it as per user requirements.

All in one screen still a challenge.

The dashboard module we are working on to avoid using excel Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

7/26/2022

"Awesome Software for Freight"

5/5

What do you like best about CargoWise?

Screening and navigation

Useful for automation Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Not such clarity on entry logs.

Some extra fields required in Search grid Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

12/10/2021

"User Friendly But Glitchy"

3.5/5

What do you like best about CargoWise?

Easy to input charges. Some vendors can autosubmit. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Often Glitches. I have to exit and go back in sometimes to save in JRA. Review collected by and hosted on G2.com.

Sven A.

Director, Global Logistics, Shipping & Receiving

Mid-Market (51-1000 emp.)

11/30/2020

"With CargoWise anything is possible!"

4.5/5

What do you like best about CargoWise?

Internal automation of cargowise. Putting right parameters in place does wonders to output Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Ticket system. It takes too long to get a good answer Review collected by and hosted on G2.com.

Thaís M.

Freight Forwarder

Enterprise (> 1000 emp.)

12/14/2020

"CW1 is my favorite operational system for freight forwarding!"

5/5

What do you like best about CargoWise?

I’ve worked in different freight forwarders for the past 13 years and Cargo Wise One has been my favorite operation system. It’s very complete and requires a lot of updates, but when you and your team utilizes most of its thousand features, it’s very easy to cover any person during vacation or unexpected sick day for example. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

After 5 years working on it, with all the updates, it’s still hard not showing up in some data quality reports sometimes. I think I have learned everything that need to be 100% and then data quality team sends a report where something is missing. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

I handle export, so when the overseas team also updates it, I can easily check if cargo has been cleared and delivered, for example, for a DAP or DDP shipment.

It’s easy to check and approve an overseas invoice or credit note.

It’s easy and fast to check shipments status when we get an unexpected call from customer asking about it.

eDocs is also one of my favorites things in CW1 to find very fast some information I need without having to search in my email chains, etc Review collected by and hosted on G2.com.