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Compare ECP and Therap Services 
Featured Products
At a Glance
Market Segments
Small-Business (51.9% of reviews)
Mid-Market (70.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ECP
Star Rating
(55)4.8 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ECPTherap Services
Star Rating
(210)4.6 out of 5
Market Segments
Mid-Market (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Therap ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Therap Services excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ECP. Users appreciate the helpfulness of Therap's team, noting that they are always willing to answer questions and provide clarification, which helps streamline processes.
- Users say that while both platforms are user-friendly, ECP has a slight edge in ease of use, particularly for staff and administrators. Reviewers highlight the CRM module in ECP, which allows for extensive data collection, making it a valuable tool for managing information effectively.
- According to verified reviews, Therap Services has a larger number of reviews, indicating a broader user base and more reliable feedback. Users mention that navigating Therap is straightforward, with one user stating that the chat helper is always available to provide the correct answers they need.
- Reviewers mention that ECP's implementation process had its challenges, but the support received was commendable. Users specifically praised their implementation specialist for quick responses and attention to detail, which helped mitigate initial difficulties.
- G2 reviewers highlight the quality of support for both products, with ECP receiving slightly higher ratings. Users have found ECP's support representatives to be responsive, although some feel the help center could be more useful. In contrast, Therap's support team is frequently described as friendly and eager to assist.
- Users report that both products meet their requirements effectively, but Therap Services stands out with a higher overall satisfaction regarding product direction. Reviewers appreciate the ongoing improvements and updates from Therap, which contribute to a positive long-term partnership.
Pricing
Entry-Level Pricing
ECP
No pricing availableTherap Services
No pricing availableFree Trial
ECP
No trial information availableTherap Services
No trial information availableRatings
Meets Requirements
9.1
42
9.1
164
Ease of Use
8.9
42
8.8
168
Ease of Setup
8.6
23
8.4
120
Ease of Admin
9.0
21
8.9
119
Quality of Support
9.6
40
9.2
160
Has the product been a good partner in doing business?
9.7
22
9.2
121
Product Direction (% positive)
8.4
36
9.1
154
Features by Category
Administrative
Not enough data
8.6
21
Not enough data
8.3
18
Not enough data
8.8
22
Not enough data
8.1
18
Not enough data
8.9
19
Not enough data
8.0
15
Not enough data
7.7
17
Not enough data
7.6
14
Not enough data
9.4
21
Clinical
Not enough data
9.2
24
Not enough data
8.8
13
Not enough data
8.2
19
Not enough data
9.3
24
Not enough data
8.2
11
Administrative
Not enough data
7.7
8
Not enough data
8.0
11
Not enough data
8.5
13
Not enough data
8.7
13
Operations
Not enough data
8.0
18
Not enough data
7.6
15
Not enough data
7.0
16
Not enough data
7.3
18
Not enough data
7.9
17
Not enough data
7.3
13
Platform Basics
Not enough data
9.0
24
Not enough data
8.3
24
Not enough data
9.1
23
Case Management
Not enough data
9.0
23
Not enough data
8.9
23
Not enough data
8.5
23
Platform Additional Functionality
Not enough data
9.0
23
Not enough data
8.9
23
Platform Data
Not enough data
8.9
23
Not enough data
8.8
22
Clinical Workflow Management
9.0
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
Patient Health Information Management
9.6
8
Not enough data
7.9
8
Not enough data
9.0
8
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Administrative
Not enough data
8.3
27
Not enough data
8.3
35
Not enough data
6.8
31
Not enough data
7.8
26
Not enough data
8.1
24
Value-Based Care
Not enough data
8.7
25
Not enough data
8.4
27
Not enough data
8.5
24
Not enough data
8.3
27
Clinical - Applied Behavior Analysis (ABA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative - Applied Behavior Analysis (ABA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Medication Management - eMAR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Safety and Compliance - eMAR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - eMAR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ECP and Therap Services are categorized as Assisted Living
Unique Categories
Therap Services is categorized as Utilization Management, Value-Based Reimbursement, Mental Health, Physical Therapy, Home Care Agency Management, Human Services, and Applied Behavior Analysis (ABA)
Reviews
Reviewers' Company Size
ECP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Therap Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
44.4%
Mental Health Care
13.0%
Pharmaceuticals
9.3%
Medical Practice
9.3%
Health, Wellness and Fitness
9.3%
Other
14.8%
Hospital & Health Care
24.3%
Individual & Family Services
22.8%
Non-Profit Organization Management
10.7%
Mental Health Care
9.7%
Consumer Services
5.8%
Other
26.7%
Discussions
How do I log into ECP?
2 Comments
CL
THROUGH THEIR WEBSITE
Read more
What is the use of Ecp?
1 Comment
VJ
eMAR & EHR for long term care or group homes or assisted livingRead more
Does anyone else feel that this program needs to be streamlined
1 Comment
LC
Which part? They are updating it all the time. We don't use all the features available, but it is such a time saver over paper documentation. I don't have...Read more
What is Therap software?
1 Comment
KT
it's electronic documentation for agencies providing a variety of services in the social service field. Read more
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