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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
No pricing available
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansGoodnotes
Star Rating
(92)4.7 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GoodnotesDocument360 vs Goodnotes
When assessing the two solutions, reviewers found Document360 easier to use and do business with overall. However, reviewers preferred the ease of administration with Goodnotes. Reviewers determined that both products are equally easy to set up.
- Reviewers felt that Document360 meets the needs of their business better than Goodnotes.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Goodnotes.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Goodnotes
No pricing availableFree Trial
Document360
Free Trial is available
Goodnotes
Free Trial is available
Ratings
Meets Requirements
9.1
347
9.0
69
Ease of Use
9.3
350
9.2
73
Ease of Setup
9.1
235
9.1
49
Ease of Admin
9.1
211
9.2
6
Quality of Support
9.5
335
8.5
42
Has the product been a good partner in doing business?
9.4
209
8.8
7
Product Direction (% positive)
9.5
312
9.3
71
Features by Category
Design
Not enough data
8.8
12
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
8.1
12
Production
Not enough data
8.2
12
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
8.6
12
Distribution
Not enough data
7.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.0
11
Integrations
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.6
11
Agentic AI - Handwritten Notes
Not enough data
9.0
5
Not enough data
9.3
5
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Organization
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Editing
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Operating System
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mind Map Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Annotation Tools - Markup Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Markup Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Markup Software
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
8
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and Goodnotes share no categories
Unique Categories
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Goodnotes is categorized as Mind Mapping, PDF Editor, Handwritten Notes, Note-Taking Software, Study Tools, and Markup Software
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Goodnotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Computer Software
9.5%
Higher Education
8.3%
Marketing and Advertising
7.1%
Design
7.1%
Construction
6.0%
Other
61.9%
Alternatives
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
How do you customize your notebooks? And the pages inside of it?
1 Comment
MM
Go to the 3 dots found at the top right corner, and find options to edit thereRead more
What can GoodNotes do?
1 Comment
RF
Goodnotes takes note taking to the next level! You can organize into "notebooks", draw, type, import photos, snap pics, etc.
Goodnotes also works with...Read more
Goodnotes has no more discussions with answers
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