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At a Glance
Market Segments
Small-Business (48.6% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dialog Insight
Star Rating
(38)4.6 out of 5
Market Segments
Small-Business (48.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dialog InsightInsider One
Star Rating
(1,248)4.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dialog Insight excels in email marketing with features like "Building and Personalizing Emails" rated at 9.3, while Insider shines in "Sending Outbound Emails" with a score of 9.7, indicating a stronger capability in managing large-scale email campaigns.
- Reviewers mention that Dialog Insight's "Landing Pages and Forms" feature is rated at 8.2, which is significantly lower than Insider's 9.5, suggesting that Insider provides a more robust solution for creating effective landing pages.
- G2 users highlight that Dialog Insight has a solid "Quality of Support" rating of 9.2, but Insider surpasses this with a score of 9.6, indicating that users may find more responsive and helpful support with Insider.
- Users on G2 report that Dialog Insight's "Automated Email Responses" feature is rated at 9.2, while Insider's equivalent feature scores 9.7, suggesting that Insider offers more advanced automation capabilities for email marketing.
- Reviewers say that Dialog Insight's "Data Enrichment" feature is rated at 9.3, but Insider's 9.5 rating indicates a more comprehensive approach to enhancing customer data, which could lead to better-targeted marketing efforts.
- Users report that while Dialog Insight has a "Dynamic Segmentation" score of 9.5, Insider's overall platform capabilities, including "Journey Optimization" and "User, Role, and Access Management," are rated higher, suggesting a more versatile and user-friendly experience for managing customer journeys.
Pricing
Entry-Level Pricing
Dialog Insight
No pricing availableInsider One
No pricing availableFree Trial
Dialog Insight
No trial information availableInsider One
Free Trial is available
Ratings
Meets Requirements
9.1
26
9.4
1,127
Ease of Use
8.5
28
9.4
1,137
Ease of Setup
8.2
17
9.0
594
Ease of Admin
8.2
17
9.1
306
Quality of Support
9.2
26
9.6
1,126
Has the product been a good partner in doing business?
9.2
17
9.5
307
Product Direction (% positive)
9.1
26
9.8
1,079
Features by Category
Email Marketing
9.3
18
9.6
509
8.9
12
9.6
488
9.2
15
9.6
491
9.2
12
9.6
433
Online Marketing
8.2
12
Feature Not Available
9.2
14
9.6
528
9.2
13
9.6
542
8.8
16
9.5
532
8.5
8
Feature Not Available
Lead Management
7.9
8
9.5
501
8.7
9
9.5
500
9.4
11
9.6
545
8.5
9
Feature Not Available
8.3
8
9.5
479
7.8
10
9.5
444
8.7
9
9.5
483
8.1
8
9.5
467
Campaign Management
8.3
9
Feature Not Available
8.7
9
Feature Not Available
7.9
7
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
8.1
6
9.4
439
Feature Not Available
9.4
450
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reporting & Analytics
9.3
15
9.4
528
8.5
9
9.4
524
8.3
9
9.4
518
8.3
9
9.4
516
Feature Not Available
9.1
419
Platform
9.2
12
9.5
526
9.0
8
9.5
276
8.6
12
9.6
506
8.1
8
9.5
444
9.0
10
9.4
449
9.2
12
9.5
490
8.9
9
9.4
430
Agentic AI - Marketing Automation
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
8.8
23
Not enough data
8.8
22
Integration
8.9
14
9.4
498
9.4
9
9.3
497
8.3
9
9.4
460
Visitor Behavior
Not enough data
9.5
580
Not enough data
9.6
597
Not enough data
9.5
544
Templates
Not enough data
9.5
559
Not enough data
9.5
602
Not enough data
9.6
596
Personalization
Not enough data
9.6
586
Not enough data
9.5
574
Not enough data
9.6
586
Not enough data
9.4
520
Not enough data
9.5
565
Not enough data
9.6
569
Not enough data
9.6
595
Not enough data
9.6
582
Multichannel
Not enough data
9.6
586
Not enough data
9.5
521
Not enough data
9.6
585
Administration
Not enough data
9.6
580
Not enough data
9.4
599
Not enough data
9.5
575
Not enough data
9.4
576
Agentic AI - E-Commerce Personalization
Not enough data
8.3
20
Not enough data
8.2
20
Segmentation
Not enough data
9.7
601
Not enough data
9.6
579
Targeting
Not enough data
9.6
593
Not enough data
9.6
564
Triggered Content
Not enough data
9.5
502
Not enough data
9.5
499
Not enough data
9.7
553
Personalized Content
Not enough data
9.6
539
Not enough data
9.7
517
Not enough data
9.6
577
Agentic AI - Personalization Engines
Not enough data
8.8
14
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.9
15
Not enough data
8.9
15
Not enough data
9.0
16
Text Messaging
Not enough data
9.6
83
Feature Not Available
9.4
77
Not enough data
9.5
79
Not enough data
9.4
80
Not enough data
9.4
84
Feature Not Available
9.4
82
Not enough data
9.5
83
Not enough data
9.4
79
SMS Platform
Not enough data
9.4
83
Not enough data
9.5
84
Not enough data
9.3
78
Feature Not Available
Feature Not Available
Not enough data
9.3
84
Not enough data
9.3
83
Agentic AI - SMS Marketing
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
8.7
19
Not enough data
8.8
19
Not enough data
8.8
20
Not enough data
8.6
20
Data Sourcing
9.3
5
9.5
583
|
Verified
9.3
5
9.5
571
|
Verified
8.9
6
9.6
379
9.3
5
9.5
599
|
Verified
Intelligence
8.7
5
9.4
606
|
Verified
Not enough data
9.5
576
|
Verified
Not enough data
9.6
567
|
Verified
Platform Basics
Not enough data
9.5
653
|
Verified
Not enough data
9.5
652
|
Verified
Platform Data
Not enough data
9.4
638
|
Verified
Not enough data
9.4
616
|
Verified
Not enough data
9.3
651
|
Verified
Not enough data
9.3
618
Platform Additional Functionality
Not enough data
9.5
622
|
Verified
Not enough data
9.5
617
|
Verified
Not enough data
9.4
605
Agentic AI - Customer Journey Analytics
Not enough data
8.7
35
Not enough data
8.7
34
Not enough data
8.6
34
Not enough data
8.7
33
Search Setup
Not enough data
9.5
57
Not enough data
9.6
58
Not enough data
9.5
56
Not enough data
9.6
54
Product Discovery
Not enough data
9.7
60
Not enough data
9.6
59
Not enough data
9.5
59
Not enough data
9.6
53
Not enough data
9.7
57
Integration
Not enough data
9.6
61
Not enough data
9.7
55
Not enough data
9.6
57
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.4
49
Not enough data
9.5
52
Not enough data
9.4
48
Not enough data
9.5
50
Not enough data
9.5
48
Not enough data
9.2
48
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.6
50
Not enough data
9.5
47
Not enough data
9.4
46
Not enough data
9.3
46
Conversational AI - Conversational Commerce Platforms
Not enough data
8.1
14
Not enough data
8.7
13
Not enough data
8.1
14
Not enough data
Feature Not Available
Not enough data
8.1
13
Platform integration - Conversational Commerce Platforms
Not enough data
8.6
15
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
8.0
14
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Feature Not Available
Not enough data
8.7
13
Agentic AI - Personalization
Not enough data
8.9
32
Not enough data
8.8
31
Not enough data
8.7
31
Not enough data
8.6
30
Not enough data
8.8
31
Not enough data
8.7
31
Analysis
Not enough data
9.3
622
Not enough data
9.4
692
Not enough data
9.3
555
|
Verified
Not enough data
9.4
599
|
Verified
Campaigns
Not enough data
9.4
578
|
Verified
Not enough data
9.7
696
|
Verified
Not enough data
9.4
483
Not enough data
9.2
483
Not enough data
9.6
568
|
Verified
Not enough data
9.6
656
|
Verified
Engagement
Not enough data
9.6
624
Platform
Not enough data
9.6
672
Not enough data
9.4
622
|
Verified
Not enough data
9.5
545
Agentic AI - Mobile Marketing
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
8.9
28
Not enough data
9.0
28
Not enough data
9.0
28
Not enough data
9.0
29
Categories
Categories
Shared Categories
Dialog Insight and Insider One are categorized as Personalization, Customer Data Platform (CDP), Marketing Automation, and SMS Marketing
Unique Categories
Dialog Insight has no unique categories
Insider One is categorized as E-Commerce Search, Personalization Engines, E-Commerce Personalization, Customer Journey Analytics, Mobile Marketing, WhatsApp Marketing, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Dialog Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
16.2%
Health, Wellness and Fitness
8.1%
Construction
8.1%
Professional Training & Coaching
5.4%
Performing Arts
5.4%
Other
56.8%
Retail
26.2%
Apparel & Fashion
10.3%
Cosmetics
3.9%
Food & Beverages
3.8%
Marketing and Advertising
3.7%
Other
52.1%
Alternatives
Discussions
Dialog Insight has no discussions with answers
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
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