Compare CrowdTangle and Emplifi 
At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Mid-Market (44.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $1,249.00 Per Month
CrowdTangle
Star Rating
(36)4.3 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CrowdTangleEmplifi
Star Rating
(378)4.4 out of 5
Market Segments
Mid-Market (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,249.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Emplifi excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CrowdTangle. Users appreciate its comprehensive features, such as the ability to gather all social media content in one place and post directly across platforms, making it a powerful tool for managing social media presence.
- Users say that Emplifi's implementation process is notably quick and intuitive, with many highlighting the ease of setup. This is in contrast to CrowdTangle, where some users have mentioned challenges in getting started, indicating that Emplifi may be a better choice for those prioritizing a smooth onboarding experience.
- Reviewers mention that Emplifi offers superior support quality, with a high satisfaction rating from users who feel well-supported in their social media analytics journey. In comparison, while CrowdTangle's support is appreciated, it doesn't quite reach the same level of user satisfaction, which could be a consideration for teams needing robust assistance.
- According to verified reviews, Emplifi's reporting capabilities stand out, with users praising its customizable reports and the ability to analyze post performance effectively. CrowdTangle, while providing valuable insights, has received feedback indicating that its reporting features are less flexible, which may limit users looking for tailored analytics.
- Users highlight Emplifi's advanced features for social media listening and benchmarking, which allow for detailed impact analysis of posts. This functionality is particularly beneficial for teams looking to refine their social media strategies. CrowdTangle, on the other hand, is noted for its visual appeal and ease of data access, but it may not offer the same depth in analytics.
- Reviewers appreciate Emplifi's strong focus on product direction and innovation, with many feeling that it is a good partner in business. In contrast, CrowdTangle has received mixed feedback regarding its product direction, suggesting that users may feel less confident in its long-term development compared to Emplifi.
Pricing
Entry-Level Pricing
CrowdTangle
No pricing availableEmplifi
Essential
Starting at $1,249.00
Per Month
Everything you need to build a strong, professional social media presence fast.
- Unlimited User Seats & Owned Profiles
- Manage all social channels from one intuitive platform.
- Publish, engage, and respond with your new AI co-pilot.
Free Trial
CrowdTangle
No trial information availableEmplifi
No trial information availableRatings
Meets Requirements
8.3
20
8.6
333
Ease of Use
8.5
20
8.8
340
Ease of Setup
7.8
6
8.6
210
Ease of Admin
8.1
6
8.7
192
Quality of Support
8.5
18
8.8
330
Has the product been a good partner in doing business?
8.3
6
9.1
192
Product Direction (% positive)
7.3
17
9.1
326
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
7.7
5
8.4(won by 0.7)
140
7.0
5
8.2(won by 1.2)
142
8.0
5
8.8(won by 0.8)
147
Not enough data
7.4(won by default)
114
Not enough data
7.6(won by default)
86
Not enough data
7.7(won by default)
65
Not enough data
7.7(won by default)
76
Reports & Dashboards
7.7
5
8.1(won by 0.4)
145
8.0
5
8.5(won by 0.5)
147
8.3(won by 0.1)
5
8.2
129
Not enough data
7.9(won by default)
65
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
8.7
81
Not enough data
8.0
76
Not enough data
7.9
74
Not enough data
8.2
77
Not enough data
8.4
86
Not enough data
7.9
71
Social Management
Not enough data
8.8
129
Not enough data
8.8
118
Not enough data
7.9
105
Not enough data
8.5
118
Not enough data
7.6
105
Not enough data
7.9
68
Not enough data
7.1
28
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
Not enough data
Customization
Not enough data
8.5
10
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
8.8
83
Not enough data
7.1
62
Not enough data
8.3
47
Not enough data
8.1
40
Not enough data
8.0
43
Not enough data
8.6
45
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.0
72
Not enough data
8.6
90
Not enough data
7.7
44
Not enough data
8.6
46
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Visual UGC
Not enough data
7.2
10
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.0
10
Integrations
Not enough data
8.6
13
Not enough data
7.2
12
Not enough data
8.2
12
Not enough data
7.3
10
Support
Not enough data
8.3
11
Not enough data
7.4
11
Performance
Not enough data
7.4
9
Not enough data
7.4
9
Influencer Marketing
Not enough data
8.1
16
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
8.2
16
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
9.0
8
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrowdTangle and Emplifi are categorized as Social Media Analytics
Unique Categories
CrowdTangle has no unique categories
Emplifi is categorized as Live Commerce, Social Commerce Platforms, User-Generated Content, Influencer Marketing Platforms, Social Media Suites, Social Media Management, Social Media Listening Tools, Review Management, Customer Self-Service, Experience Management, Help Desk, Conversational Support, Live Chat, and Digital Customer Service Platforms
Reviews
Reviewers' Company Size
CrowdTangle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Emplifi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Online Media
28.1%
Publishing
15.6%
Sports
9.4%
Broadcast Media
9.4%
Newspapers
6.3%
Other
31.3%
Marketing and Advertising
19.8%
Retail
13.9%
Food & Beverages
4.9%
Automotive
4.6%
Consumer Goods
4.1%
Other
52.7%
Alternatives
Discussions
CrowdTangle has no more discussions with answers
is it possible to compare the performance and combine the result cross platform and brand ?
3 Comments
SB
1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export.
2. Yes, this can be done with Socialbakers' Dashboard widgets, plus...Read more
What mobile app support is available?
1 Comment
Official Response from Emplifi
TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify...Read more
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