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Compare CRMNEXT and Oracle Siebel 
Featured Products
At a Glance
Market Segments
Enterprise (73.7% of reviews)
Enterprise (63.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CRMNEXT
Star Rating
(19)4.1 out of 5
Market Segments
Enterprise (73.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CRMNEXTOracle Siebel
Star Rating
(450)3.5 out of 5
Market Segments
Enterprise (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelCRMNEXT vs Oracle Siebel
When assessing the two solutions, reviewers found CRMNEXT easier to use, set up, and administer. Reviewers also preferred doing business with CRMNEXT overall.
- Reviewers felt that CRMNEXT meets the needs of their business better than Oracle Siebel.
- When comparing quality of ongoing product support, reviewers felt that CRMNEXT is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CRMNEXT over Oracle Siebel.
Pricing
Entry-Level Pricing
CRMNEXT
No pricing availableOracle Siebel
No pricing availableFree Trial
CRMNEXT
No trial information availableOracle Siebel
No trial information availableRatings
Meets Requirements
8.0
18
7.6
337
Ease of Use
8.5
18
6.7
341
Ease of Setup
7.7
10
6.3
100
Ease of Admin
7.8
10
6.6
97
Quality of Support
7.8
18
7.2
300
Has the product been a good partner in doing business?
7.7
10
7.1
94
Product Direction (% positive)
8.6
17
4.9
335
Features by Category
Sales Force Automation
Not enough data
7.6
222
|
Verified
Not enough data
7.3
163
|
Verified
Not enough data
7.3
204
|
Verified
Not enough data
7.5
232
|
Verified
Not enough data
7.4
177
|
Verified
Not enough data
7.3
198
|
Verified
Not enough data
7.3
186
|
Verified
Not enough data
7.5
187
|
Verified
Not enough data
7.6
192
|
Verified
Marketing Automation
Not enough data
7.3
155
|
Verified
Not enough data
7.5
162
|
Verified
Not enough data
7.4
168
|
Verified
Not enough data
7.6
140
|
Verified
Customer Support
Not enough data
7.9
177
|
Verified
Not enough data
7.6
177
|
Verified
Not enough data
7.6
175
|
Verified
Not enough data
7.9
165
|
Verified
Not enough data
7.7
163
|
Verified
Reporting & Analytics
Not enough data
7.6
204
|
Verified
Not enough data
7.4
205
|
Verified
Not enough data
7.5
174
|
Verified
Mobile & Social
Not enough data
7.2
130
|
Verified
Not enough data
7.3
123
|
Verified
Not enough data
7.4
122
|
Verified
Platform
Not enough data
7.3
64
|
Verified
Not enough data
7.8
70
|
Verified
Not enough data
8.0
66
|
Verified
Not enough data
7.8
55
|
Verified
Not enough data
7.6
60
|
Verified
Not enough data
7.4
56
|
Verified
Not enough data
7.3
61
|
Verified
Not enough data
7.3
61
|
Verified
Integration
Not enough data
7.6
73
|
Verified
Not enough data
8.0
58
|
Verified
Not enough data
7.6
55
|
Verified
Generative AI
Not enough data
8.1
9
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
8.2
11
Not enough data
Platform Additional Functionality
8.8
12
Not enough data
7.6
12
Not enough data
8.3
7
Not enough data
7.9
11
Not enough data
9.0
7
Not enough data
Platform Reporting and Analytics
7.4
11
Not enough data
9.3
5
Not enough data
Customer Support
8.3
13
Not enough data
7.7
8
Not enough data
8.3
6
Not enough data
6.3
9
Not enough data
Marketing Automation
9.1
9
Not enough data
9.0
10
Not enough data
9.0
7
Not enough data
Sales Force Automation
8.7
9
Not enough data
8.7
9
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Financial Services CRM
Not enough data
Not enough data
Categories
Categories
Shared Categories
CRMNEXT and Oracle Siebel share no categories
Unique Categories
CRMNEXT is categorized as Financial Services CRM
Oracle Siebel is categorized as CRM
Reviews
Reviewers' Company Size
CRMNEXT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
36.8%
Banking
31.6%
Financial Services
10.5%
Medical Devices
5.3%
Mechanical or Industrial Engineering
5.3%
Other
10.5%
Information Technology and Services
13.1%
Telecommunications
8.6%
Computer Software
8.6%
Financial Services
5.8%
Retail
4.8%
Other
59.1%
Alternatives
Discussions
What is the best way to integrate systems without adding more layers
1 Comment
JG
Hey Sachin! We integrate directly into the core which allows us to not add extra layers but a single layer where all systems can speak to one another. Our...Read more
What is a CRM tool?
1 Comment
PB
CRM is basically customer relationship management and it helps the organization in maintaining a single source of customer information. There are different...Read more
CRMNEXT has no more discussions with answers
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
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