Compare CRM and Deals and HighLevel 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (94.6% of reviews)
Entry-Level Pricing
$6.00 1 Agent Per Month
$97.00 Per Month
CRM and Deals
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 Agent Per Month
Browse all 3 pricing plansHighLevel
Star Rating
(607)4.6 out of 5
Market Segments
Small-Business (94.6% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HighLevel excels in providing an all-in-one platform for digital marketing, allowing users to manage email campaigns, automations, and client communication seamlessly. Users appreciate having everything in one place, which enhances their workflow efficiency.
- Users say that CRM and Deals is particularly user-friendly, requiring minimal effort to navigate. This simplicity makes it appealing for those in slower-paced sales environments, as it allows them to maintain contact with prospects without overwhelming complexity.
- According to verified reviews, HighLevel's implementation process can be challenging due to its extensive features. Some users mention that it took them considerable time to fully grasp the platform, indicating a steeper learning curve compared to CRM and Deals, which is noted for its straightforward usability.
- Reviewers mention that HighLevel's support team is a standout feature, with users highlighting the helpfulness of staff members who take the time to explain complex functionalities. In contrast, while CRM and Deals offers decent support, it does not receive the same level of praise for personalized assistance.
- Users report that HighLevel shines in its marketing capabilities, particularly in email and campaign management, scoring high in these areas. This makes it a strong choice for marketing agencies looking to automate outreach and nurture sequences effectively.
- G2 reviewers indicate that while CRM and Deals has a solid feature set for sales pipeline management, it lacks some of the advanced marketing tools that HighLevel offers. Users appreciate the automation features in CRM and Deals, but they feel it may not be as robust for comprehensive marketing needs.
Pricing
Entry-Level Pricing
CRM and Deals
CRM
$6.00
1 Agent Per Month
Perfect for sales teams
- A custom pipeline with up to 10 stages
- 5 custom fields
- Forecast view
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Free Trial
CRM and Deals
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
9.5
10
8.7
204
Ease of Use
9.0
10
7.8
541
Ease of Setup
Not enough data
7.3
330
Ease of Admin
Not enough data
8.0
148
Quality of Support
9.3
10
8.1
198
Has the product been a good partner in doing business?
Not enough data
8.6
142
Product Direction (% positive)
10.0
10
9.0
201
Features by Category
Sales Force Automation
7.9
8
8.8
112
7.1
8
Feature Not Available
7.3
8
9.0
115
8.3
8
8.4
111
7.1
8
7.5
83
Feature Not Available
8.8
98
7.3
8
8.3
84
7.1
8
7.9
81
Feature Not Available
8.1
88
Marketing Automation
8.1
8
9.0
113
8.1
7
9.1
106
8.6
7
9.1
110
8.6
7
8.3
99
Customer Support
8.7
9
8.0
92
9.4
9
Feature Not Available
9.1
9
Feature Not Available
8.9
9
8.1
97
8.7
9
8.2
92
Reporting & Analytics
8.3
9
8.4
97
8.9
9
8.3
104
8.3
9
Feature Not Available
Mobile & Social
7.8
9
8.0
88
7.3
8
8.3
102
8.3
7
7.7
89
Platform
7.3
8
8.5
109
7.3
8
9.0
107
7.5
8
8.6
98
8.3
7
8.1
85
8.6
7
Feature Not Available
8.6
7
8.3
82
7.7
8
8.5
101
Feature Not Available
7.8
82
Integration
8.3
9
8.5
86
7.4
9
8.3
91
Feature Not Available
8.1
77
Generative AI
Feature Not Available
8.4
63
Agentic AI - CRM
Not enough data
7.7
23
Not enough data
8.5
21
Not enough data
8.9
23
Not enough data
8.3
20
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
8.3
20
Email Marketing
Not enough data
8.9
92
Not enough data
8.7
88
Not enough data
8.4
85
Not enough data
8.8
91
Online Marketing
Not enough data
8.8
95
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Lead Management
Not enough data
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
82
Campaign Management
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
90
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Reporting & Analytics
Not enough data
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Platform
Not enough data
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Integration
Not enough data
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.3
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.2
6
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.6
7
Channels
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
7.2
6
Customers
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
8.8
8
Agentic AI - Conversational Marketing
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
9.1
62
Not enough data
9.4
62
Not enough data
9.2
58
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
8.7
55
Not enough data
8.8
58
Not enough data
8.7
59
SMS Platform
Not enough data
8.8
57
Not enough data
9.1
63
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
56
Agentic AI - SMS Marketing
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Channels
Not enough data
8.5
12
Not enough data
7.7
10
Not enough data
7.4
9
Design
Not enough data
8.3
9
Not enough data
7.9
12
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Generative AI
Not enough data
8.2
10
Not enough data
8.1
9
Responses
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Platform
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Generative AI
Not enough data
8.5
8
Not enough data
8.5
8
Responses
Not enough data
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Platform
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
8.8
8
Not enough data
8.6
7
Conversational Platform
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
8.6
7
Not enough data
9.7
6
Support Automation
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Generative AI
Not enough data
9.7
6
Not enough data
9.8
7
Generative AI
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Communication
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
7.2
6
Internal Use
Not enough data
8.3
9
Not enough data
7.2
6
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
7.3
5
Not enough data
9.4
8
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.4
38
Not enough data
7.6
37
Not enough data
8.6
43
Media Monitoring
Not enough data
Feature Not Available
Not enough data
8.5
46
Not enough data
Feature Not Available
In-House Management
Not enough data
8.1
39
Not enough data
8.6
40
Generative AI
Not enough data
9.1
30
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.8
51
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Growth
Not enough data
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Content
Not enough data
9.1
50
Not enough data
8.8
47
Not enough data
8.9
46
Not enough data
8.5
39
Support
Not enough data
8.3
48
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CRM and Deals and HighLevel are categorized as CRM
Unique Categories
CRM and Deals is categorized as Help Desk
Reviews
Reviewers' Company Size
CRM and Deals
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Logistics and Supply Chain
13.3%
Consumer Services
13.3%
Consulting
6.7%
Retail
6.7%
Other
33.3%
Marketing and Advertising
43.3%
Consulting
9.6%
Real Estate
4.9%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
33.2%
Alternatives
Discussions
CRM and Deals has no discussions with answers
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
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