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Compare Creatio and Kissflow

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At a Glance
Creatio
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 4 pricing plans
Kissflow
Kissflow
Star Rating
(591)4.3 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Kissflow
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Creatio excels in user satisfaction, boasting a higher overall rating compared to Kissflow. Users appreciate its user-friendly interface and adaptability, with one reviewer noting its ability to meet specific marketing needs without complex workarounds.
  • According to verified reviews, Creatio's implementation process is praised for its intuitive onboarding, making it easier for teams to get started quickly. In contrast, Kissflow, while effective, has fewer recent reviews highlighting its setup experience, suggesting it may not be as seamless.
  • Users say that Creatio offers superior support quality, with many highlighting the responsiveness and helpfulness of the support team. This contrasts with Kissflow, where users have noted that while support is decent, it doesn't quite match the level of assistance provided by Creatio.
  • Reviewers mention that Kissflow shines in its drag-and-drop workflow builder, which is particularly beneficial for non-technical users. This feature allows for easy automation of processes, making it a solid choice for teams focused on streamlining workflows.
  • G2 reviewers highlight that Creatio's flexibility in handling various business processes, such as lead routing and campaign tracking, sets it apart. Users have expressed satisfaction with its ability to adapt to unique requirements, which is a significant advantage over Kissflow's more standardized approach.
  • According to recent user feedback, both platforms offer strong workflow management capabilities, but Creatio's higher ratings in areas like document management and data security suggest it may provide a more comprehensive solution for businesses with sensitive information needs.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Browse all 4 pricing plans
Kissflow
No pricing available
Free Trial
Creatio
Free Trial is available
Kissflow
No trial information available
Ratings
Meets Requirements
9.1
222
8.6
509
Ease of Use
9.0
249
8.8
513
Ease of Setup
8.4
150
8.3
369
Ease of Admin
8.6
119
8.5
357
Quality of Support
9.1
220
8.7
470
Has the product been a good partner in doing business?
9.2
118
8.6
341
Product Direction (% positive)
9.2
207
8.7
503
Features by Category
8.8
187
Not enough data
Sales Force Automation
9.0
152
|
Verified
Not enough data
9.0
91
Not enough data
8.9
144
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
8.8
125
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Marketing Automation
8.8
132
|
Verified
Not enough data
8.9
123
|
Verified
Not enough data
9.1
141
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
Customer Support
9.1
122
|
Verified
Not enough data
8.8
113
|
Verified
Not enough data
8.9
128
|
Verified
Not enough data
8.8
110
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
Reporting & Analytics
8.8
147
|
Verified
Not enough data
9.0
155
|
Verified
Not enough data
8.7
120
|
Verified
Not enough data
Mobile & Social
8.6
115
|
Verified
Not enough data
8.5
110
|
Verified
Not enough data
8.5
122
|
Verified
Not enough data
Platform
8.8
96
|
Verified
Not enough data
9.0
97
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.7
70
Not enough data
8.9
79
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
Integration
8.8
98
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
8.5
75
Not enough data
Generative AI
9.0
28
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
6
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
25
8.2
211
Setup
9.2
22
8.5
183
8.9
22
8.9
197
8.9
19
8.2
187
9.1
24
8.3
197
Management
8.9
19
8.0
177
8.9
18
8.1
167
8.8
20
8.0
154
Generative AI
9.0
10
7.7
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
30
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Process Automation (DPA)Hide 17 FeaturesShow 17 Features
9.0
15
8.8
40
Digital Workflows
9.0
10
9.0
40
|
Verified
9.5
13
9.4
38
|
Verified
9.1
13
8.7
37
|
Verified
Forms
9.2
12
8.8
36
|
Verified
9.2
12
8.5
38
|
Verified
8.5
12
8.7
38
|
Verified
Automation
9.4
13
9.2
38
|
Verified
9.4
12
8.9
37
8.8
11
9.0
38
|
Verified
8.2
11
7.9
28
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.7
11
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Development PlatformsHide 7 FeaturesShow 7 Features
Not enough data
8.9
20
Functionality
Not enough data
9.3
20
Not enough data
8.8
18
Not enough data
8.7
15
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
9.0
17
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
Not enough data
8.2
360
Generative AI
Not enough data
6.9
9
Not enough data
6.9
9
Process Management
Not enough data
8.7
309
Not enough data
8.2
291
Not enough data
8.4
301
Not enough data
8.1
56
Not enough data
8.0
55
Not enough data
Feature Not Available
Not enough data
8.9
59
Customization
Not enough data
8.0
260
Not enough data
8.5
306
Not enough data
8.2
275
Not enough data
8.4
248
Not enough data
8.4
232
Collaboration
Not enough data
8.4
297
Not enough data
8.0
261
Not enough data
8.7
299
Not enough data
8.7
293
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
60
8.8
29
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
Not enough data
8.4
106
Application Design
Not enough data
8.2
26
Not enough data
8.1
26
Not enough data
8.1
90
|
Verified
Not enough data
8.2
90
|
Verified
Not enough data
9.0
96
|
Verified
Data Control
Not enough data
8.0
80
|
Verified
Not enough data
8.2
83
|
Verified
Not enough data
8.3
86
|
Verified
Publishing
Not enough data
8.7
90
|
Verified
Not enough data
8.4
87
|
Verified
Not enough data
8.6
84
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
No-Code Development PlatformsHide 13 FeaturesShow 13 Features
9.2
30
9.0
57
User Interface Design
9.5
22
9.0
45
9.0
23
8.2
46
9.0
24
8.6
44
9.5
28
9.2
50
Data Control
9.0
25
8.6
38
9.0
25
8.8
42
9.4
25
8.9
41
Publishing
9.2
24
8.8
45
9.2
23
8.7
45
9.3
23
8.9
46
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Creatio
Creatio
Small-Business(50 or fewer emp.)
44.0%
Mid-Market(51-1000 emp.)
41.4%
Enterprise(> 1000 emp.)
14.7%
Kissflow
Kissflow
Small-Business(50 or fewer emp.)
24.1%
Mid-Market(51-1000 emp.)
55.7%
Enterprise(> 1000 emp.)
20.3%
Reviewers' Industry
Creatio
Creatio
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Kissflow
Kissflow
Information Technology and Services
8.4%
Education Management
7.2%
Financial Services
5.2%
Internet
3.4%
Computer Software
3.1%
Other
72.7%
Alternatives
Creatio
Creatio Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Nintex
Nintex
Add Nintex
Kissflow
Kissflow Alternatives
Nintex
Nintex
Add Nintex
Pega Platform
Pega Platform
Add Pega Platform
Quickbase
Quickbase
Add Quickbase
Appian
Appian
Add Appian
Discussions
Creatio
Creatio Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Monty the Mongoose crying
Creatio has no more discussions with answers
Kissflow
Kissflow Discussions
How do i generate a well understood summary report for all the request put on kissflow
3 Comments
Corliss P.
CP
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how...Read more
How do I delete multiple records that have been completed
1 Comment
Walter W.
WW
As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From...Read more
What is Kissflow software?
1 Comment
Official Response from Process Street
Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes. Read more