G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted its "brilliant conversation intelligence" that provides valuable insights and summaries, making it easier to extract actionable information from discussions.
Users say that Copilot for Sales offers a solid data entry automation feature, capturing data from Salesforce and Dynamics 365. Reviewers appreciate this functionality as it streamlines their workflow, allowing them to focus more on selling rather than administrative tasks.
According to verified reviews, Gong's implementation process is notably smooth, with many users mentioning the intuitive onboarding wizard that facilitates quick setup. This ease of setup is a significant advantage for teams looking to get started without extensive training.
Reviewers mention that while Gong provides high-quality support, Copilot for Sales also receives positive feedback for its customer support, with users finding it helpful for navigating the platform and resolving issues quickly. This indicates that both products prioritize user assistance, though Gong has a slight edge in overall support quality.
G2 reviewers highlight that Gong's user experience is enhanced by its AI analysis capabilities, which help users gain insights from sales calls. Users have noted that the AI-generated summaries provide a quick overview of discussions, making it easier to share insights with team members.
Users report that Copilot for Sales is effective in relationship management, allowing users to easily categorize contacts as customers or non-customers. This feature is particularly beneficial for sales teams looking to maintain organized and efficient communication with their leads.
Pricing
Entry-Level Pricing
Copilot for Sales
No pricing available
Gong
No pricing available
Free Trial
Copilot for Sales
No trial information available
Gong
No trial information available
Ratings
Meets Requirements
8.3
18
9.4
4,946
Ease of Use
8.5
19
9.3
5,002
Ease of Setup
7.2
6
9.1
1,229
Ease of Admin
8.6
6
9.1
770
Quality of Support
8.7
19
9.3
3,514
Has the product been a good partner in doing business?
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
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