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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickLearnWalkMe
Star Rating
(527)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in ServiceNow Integration with a perfect score of 10.0, making it a top choice for organizations heavily utilizing ServiceNow, while ClickLearn does not offer this level of integration.
- Reviewers mention that ClickLearn shines in Audio-visual Walkthroughs, scoring 9.5, which enhances user engagement through rich media, whereas WalkMe's score of 7.9 indicates it may not provide the same level of interactive experience.
- G2 users highlight that ClickLearn's Multi-Language Support is superior, with a score of 8.7, making it more suitable for global teams, while WalkMe's score of 7.5 suggests limitations in this area.
- Users on G2 report that WalkMe's Quality of Support is highly rated at 8.8, indicating responsive customer service, while ClickLearn's score of 9.4 suggests an even higher level of support satisfaction among its users.
- Reviewers mention that WalkMe's Customization capabilities are rated at 8.6, allowing for tailored user experiences, but ClickLearn's integration APIs score of 8.8 indicates a more flexible approach to customization through third-party integrations.
- Users say that ClickLearn's Content Libraries score of 8.9 provides a robust resource for training materials, which is a significant advantage over WalkMe's offerings in this category.
Pricing
Entry-Level Pricing
ClickLearn
No pricing availableWalkMe
No pricing availableFree Trial
ClickLearn
No trial information availableWalkMe
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.7
465
Ease of Use
8.2
31
8.3
473
Ease of Setup
8.6
27
8.1
382
Ease of Admin
8.7
26
8.3
360
Quality of Support
9.4
30
8.8
460
Has the product been a good partner in doing business?
9.1
25
8.9
358
Product Direction (% positive)
10.0
29
9.0
451
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
8.7
5
7.9
286
7.9
8
8.1
320
User Support
9.0
7
8.6
310
8.7
10
7.7
250
8.3
7
8.0
258
Walkthrough Type
9.5
13
8.0
266
9.3
10
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
Guide Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
ClickLearn and WalkMe are categorized as Digital Adoption Platform
Unique Categories
ClickLearn is categorized as Course Authoring and Work Instructions
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Discussions
ClickLearn has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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