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Compare ClickLearn and WalkMe 
Featured Products
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (59.5% of reviews)
Entry-Level Pricing
Starting at $6,350.00 1 Basic Per Year
No pricing available
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6,350.00 1 Basic Per Year
Browse all 4 pricing plansWalkMe
Star Rating
(540)4.5 out of 5
Market Segments
Enterprise (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WalkMe excels in reducing training time through its in-app support and self-service learning features, which significantly enhance efficiency and productivity. Users appreciate how it guides them step-by-step, making onboarding smoother and less confusing.
- Users say ClickLearn offers a user-friendly experience, particularly with its "Show Me" feature that effectively walks learners through processes. This hands-on approach is praised for its flexibility in creating help content, making it a valuable tool for training.
- According to verified reviews, WalkMe stands out for its seamless integration and powerful features, which are complemented by excellent customer service. This combination is seen as a key driver for successful digital adoption, helping users complete tasks with ease.
- Reviewers mention that while ClickLearn has a strong focus on user assistance, it faces challenges in overall market presence compared to WalkMe, which has a significantly higher G2 Score and a larger volume of recent reviews, indicating broader user satisfaction.
- Users highlight that WalkMe's intuitive usability is a major advantage, as it not only improves user experience but also lowers support requests. This is particularly beneficial for organizations looking to streamline their training processes.
- G2 reviewers note that while ClickLearn has a solid rating for quality of support, WalkMe's overall performance in user satisfaction metrics is notably higher, suggesting that users may find more comprehensive support and resources with WalkMe.
Pricing
Entry-Level Pricing
ClickLearn
Basic
Starting at $6,350.00
1 Basic Per Year
Basic edition with 1 author and 500 end-users.
- Produce content
WalkMe
No pricing availableFree Trial
ClickLearn
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.7
471
Ease of Use
8.2
31
8.4
479
Ease of Setup
8.6
27
8.1
388
Ease of Admin
8.7
26
8.3
364
Quality of Support
9.4
30
8.8
466
Has the product been a good partner in doing business?
9.1
25
8.9
362
Product Direction (% positive)
10.0
29
9.0
457
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
8.7
5
7.9
287
7.9
8
8.1
320
User Support
9.0
7
8.6
311
8.7
10
7.7
250
Feature Not Available
8.0
258
Walkthrough Type
9.5
13
8.0
267
9.3
10
9.1
320
Platform Basics - Digital Adoption Platform
Not enough data
8.4
47
Not enough data
9.0
51
Analytics - Digital Adoption Platform
Not enough data
8.7
46
Functions - Digital Adoption Platform
Not enough data
8.9
48
Not enough data
9.3
52
Agentic AI - Digital Adoption Platform
Not enough data
7.1
33
Guide Options
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
ClickLearn and WalkMe are categorized as Digital Adoption Platform
Unique Categories
ClickLearn is categorized as Course Authoring and Work Instructions
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
10.9%
Financial Services
8.2%
Information Technology and Services
7.8%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.3%
Discussions
ClickLearn has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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