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Compare CiviCRM and Salsa CRM 
Featured Products
At a Glance
Market Segments
Small-Business (88.1% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
Open Source License
No pricing available
CiviCRM
Star Rating
(84)3.9 out of 5
Market Segments
Small-Business (88.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Open Source License
Learn more about CiviCRMSalsa CRM
Star Rating
(116)3.9 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salsa CRMCiviCRM vs Salsa CRM
When assessing the two solutions, reviewers found Salsa CRM easier to use, set up, and administer. Reviewers also preferred doing business with Salsa CRM overall.
- Reviewers felt that Salsa CRM meets the needs of their business better than CiviCRM.
- When comparing quality of ongoing product support, reviewers felt that Salsa CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CiviCRM over Salsa CRM.
Pricing
Entry-Level Pricing
Salsa CRM
No pricing availableFree Trial
CiviCRM
No trial information availableSalsa CRM
No trial information availableRatings
Meets Requirements
7.8
40
8.0
96
Ease of Use
6.8
39
7.2
98
Ease of Setup
5.9
29
7.1
60
Ease of Admin
7.1
30
7.5
56
Quality of Support
7.0
35
8.1
95
Has the product been a good partner in doing business?
7.8
29
8.0
57
Product Direction (% positive)
8.0
41
7.6
93
Features by Category
Administration
Not enough data
7.4
13
Not enough data
8.1
13
Not enough data
6.8
13
Not enough data
7.8
13
Fundraising
Not enough data
7.9
12
Not enough data
6.9
12
Not enough data
6.7
9
Not enough data
7.6
12
Not enough data
8.5
8
Not enough data
8.1
6
Marketing
Not enough data
8.0
11
Not enough data
6.4
6
Administration
Not enough data
7.9
8
Not enough data
8.5
10
Not enough data
7.8
10
Not enough data
7.8
9
Not enough data
7.8
10
Donor Management
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
8.0
10
Interoperability
Not enough data
7.6
9
Not enough data
7.6
7
Not enough data
7.5
6
Constituent Management
8.8
11
|
Verified
7.8
15
|
Verified
8.0
10
|
Verified
Feature Not Available
8.5
9
|
Verified
7.7
15
|
Verified
Marketing Automation
8.3
11
|
Verified
8.3
15
|
Verified
6.7
5
|
Verified
6.9
9
|
Verified
7.9
8
|
Verified
8.1
12
|
Verified
6.7
5
|
Verified
6.8
10
|
Verified
Workflow Automation
7.3
8
|
Verified
6.5
9
|
Verified
8.5
11
|
Verified
7.9
14
|
Verified
6.7
5
|
Verified
6.5
8
|
Verified
Reporting & Analytics
7.9
7
|
Verified
7.0
15
|
Verified
7.7
8
|
Verified
6.9
14
|
Verified
8.1
7
|
Verified
6.5
9
|
Verified
Integrations
7.0
5
|
Verified
7.9
7
|
Verified
8.3
8
|
Verified
7.6
11
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Feature Not Available
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Acquisition & Mobilization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Stakeholder Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CiviCRM and Salsa CRM are categorized as Nonprofit CRM
Unique Categories
CiviCRM has no unique categories
Salsa CRM is categorized as Admission-Based Nonprofit, Donor Management, Fundraising, and Public Affairs and Advocacy
Reviews
Reviewers' Company Size
CiviCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salsa CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
28.6%
Public Relations and Communications
6.1%
International Affairs
6.1%
Information Technology and Services
6.1%
Health, Wellness and Fitness
6.1%
Other
46.9%
Non-Profit Organization Management
49.1%
Individual & Family Services
6.3%
Political Organization
2.7%
Philanthropy
2.7%
Legal Services
2.7%
Other
36.6%
Alternatives
Discussions
Do any of the reviewers of CiviCRM have integration with an ERP or Accounting solution (Quickbooks, Sage, Dynamics, etc.)?
2 Comments
JM
CiviCRM comes with integration with QuickBooks via .iif (Intuit Interchange Format) files. Bookkeeping transactions can also be exported as .csv files and...Read more
Are there any courses available to help non-current-users become more familiar with the system?
1 Comment
JM
There are online classes offered through CIVICRM.orgRead more
CiviCRM has no more discussions with answers
How will CRM software help my nonprofit?
1 Comment
JM
I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important...Read more
How do I choose the best CRM for my nonprofit?
1 Comment
Official Response from DonorDock
Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you.
First, I would recommend that you...Read more
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