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Compare ChurnZero and Enablix 
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At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChurnZero
Star Rating
(1,536)4.7 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroEnablix
Star Rating
(338)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EnablixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChurnZero excels in its Quality of Support, with a score of 9.5, which many reviewers mention as a key strength, highlighting the responsiveness and helpfulness of the support team. In contrast, Enablix also scores 9.5, but some users feel that the support could be more proactive in addressing issues.
- Reviewers mention that Enablix shines in Ease of Use, scoring 9.1 compared to ChurnZero's 8.5. Users appreciate the intuitive interface of Enablix, making it easier for new users to navigate and utilize the software effectively.
- Users on G2 report that ChurnZero has a slight edge in the area of Has the product been a good partner in doing business?, with a score of 9.6 versus Enablix's 9.8. However, many users feel that both products foster strong partnerships, with ChurnZero being particularly praised for its customer-centric approach.
- Reviewers mention that Enablix outperforms ChurnZero in Ease of Setup, scoring 9.1 compared to 7.9. Users appreciate the streamlined onboarding process of Enablix, which allows teams to get started quickly without extensive training.
- Users say that while both products have similar scores in Engagement (8.8), ChurnZero's features like Customer Health Scores and automated alerts are particularly noted for enhancing user engagement, whereas Enablix's content management features are highlighted for their effectiveness in maintaining user interest.
- G2 users report that ChurnZero's Workflows feature, scoring 8.9, is highly regarded for its flexibility and customization options, while Enablix's score of 8.7 indicates solid performance but lacks some of the advanced automation capabilities that ChurnZero offers.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableEnablix
No pricing availableFree Trial
ChurnZero
No trial information availableEnablix
Free Trial is available
Ratings
Meets Requirements
9.0
1,254
9.2
280
Ease of Use
8.5
1,262
9.1
286
Ease of Setup
7.9
580
9.0
164
Ease of Admin
8.5
517
9.3
104
Quality of Support
9.5
1,169
9.5
235
Has the product been a good partner in doing business?
9.6
522
9.8
108
Product Direction (% positive)
9.4
1,190
9.4
265
Features by Category
Customer Information
8.9
1005
|
Verified
Not enough data
9.1
985
|
Verified
Not enough data
8.9
981
|
Verified
Not enough data
8.7
940
|
Verified
Not enough data
9.1
1002
|
Verified
Not enough data
8.7
922
|
Verified
Not enough data
8.5
826
|
Verified
Not enough data
Predictions
8.6
967
|
Verified
Not enough data
7.8
742
|
Verified
Not enough data
8.6
830
|
Verified
Not enough data
7.5
637
|
Verified
Not enough data
Platform
8.6
990
|
Verified
Not enough data
8.5
892
|
Verified
Not enough data
8.5
868
|
Verified
Not enough data
8.7
902
|
Verified
Not enough data
8.9
966
|
Verified
Not enough data
8.6
934
|
Verified
Not enough data
9.0
900
|
Verified
Not enough data
9.1
837
|
Verified
Not enough data
9.2
959
|
Verified
Not enough data
9.1
916
|
Verified
Not enough data
Generative AI
7.7
308
Not enough data
7.8
307
Not enough data
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
7.5
64
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.9
125
Not enough data
8.9
133
Not enough data
User Support
9.2
138
Not enough data
7.9
71
Not enough data
8.7
98
Not enough data
Walkthrough Type
8.1
91
Not enough data
8.2
85
Not enough data
Platform Basics - Digital Adoption Platform
9.3
9
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
8
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Sales Team
8.2
83
Not enough data
8.4
82
Not enough data
8.8
98
Not enough data
Intelligence
8.3
92
Not enough data
7.5
85
Not enough data
8.1
83
Not enough data
Mapping
8.0
81
Not enough data
8.3
86
Not enough data
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
159
Not enough data
8.5
162
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Content
Not enough data
8.6
22
Not enough data
9.0
21
Not enough data
7.7
21
Not enough data
8.1
20
Not enough data
8.2
19
Collaboration
Not enough data
7.2
19
Not enough data
6.9
18
Not enough data
7.5
19
Not enough data
9.2
21
Not enough data
8.6
19
Not enough data
8.2
19
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
181
Not enough data
9.0
200
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
190
Not enough data
8.9
186
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
7.9
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Analytics
8.8
212
Not enough data
8.7
192
Not enough data
8.4
154
Not enough data
7.5
127
Not enough data
Customization
8.4
155
Not enough data
7.6
115
Not enough data
8.1
114
Not enough data
8.1
121
Not enough data
Generative AI
8.0
92
Not enough data
8.1
91
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
6.7
11
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
304
8.4
52
8.6
292
8.2
52
8.6
272
7.9
51
Project Tracking
8.8
279
8.0
50
8.6
266
8.4
50
8.5
262
8.6
53
8.8
308
8.1
50
8.7
269
8.3
50
Customer Engagement
8.4
261
8.5
50
8.8
283
8.7
51
8.2
242
8.9
50
8.8
279
8.8
50
8.6
269
8.6
51
Agentic AI - Sales Enablement
Not enough data
7.7
20
Not enough data
6.9
19
Not enough data
7.4
19
Content Management
Not enough data
9.0
213
Not enough data
8.6
188
Not enough data
8.7
187
Not enough data
8.8
218
Not enough data
9.3
219
Analytics
Not enough data
8.6
193
Not enough data
8.7
199
Not enough data
8.7
186
Not enough data
9.0
207
Learning Management - Sales Enablement
Not enough data
8.2
17
Not enough data
7.8
17
Not enough data
7.8
16
Revenue Enablement - Sales Enablement
Not enough data
8.2
16
Not enough data
7.9
13
Not enough data
7.8
15
Categories
Categories
Shared Categories
ChurnZero and Enablix are categorized as Client Onboarding
Unique Categories
ChurnZero is categorized as Experience Management, Customer Revenue Optimization, Digital Adoption Platform, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
Enablix is categorized as Sales Enablement and Client Portal
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Enablix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.3%
Marketing and Advertising
4.9%
Computer & Network Security
3.7%
Financial Services
2.2%
Other
35.8%
Computer Software
28.6%
Financial Services
19.0%
Information Technology and Services
17.5%
Automotive
5.1%
Marketing and Advertising
4.8%
Other
25.0%
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
Does Enablix support showcasing videos that are hosted on third party video platforms?
2 Comments
DP
Yes, we use the "upload URL" option when adding content to add videos hosted on Vimeo all the time! (It's actually faster to do it this way than to add the...Read more
How much time does it take to set up the Enablix portal?
1 Comment
GH
The setup process is usually between 2 weeks to 6 weeks. Our onboarding process will help you with all the tasks to complete the setup. This includes...Read more
Does Enablix support other users in the company to add content to the portal?
1 Comment
GH
Yes. Users, who are not administrators, can add content to Enablix. And depending on their role in the system, the content will need approval from authorized...Read more
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