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Compare ChurnZero and Enablix 
Featured Products
At a Glance
Market Segments
Mid-Market (63.3% of reviews)
Mid-Market (68.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChurnZero
Star Rating
(1,563)4.7 out of 5
Market Segments
Mid-Market (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroEnablix
Star Rating
(344)4.7 out of 5
Market Segments
Mid-Market (68.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EnablixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ChurnZero excels in user satisfaction, with a significantly higher G2 Score compared to Enablix. Users appreciate its ability to automatically log meetings and serve as a centralized hub for client information, enhancing overall productivity.
- According to verified reviews, ChurnZero's implementation process is praised for its efficiency, with users highlighting the Devless integration that allows for quick setup and impactful results. In contrast, Enablix, while user-friendly, faces challenges in this area, as some users find the setup less intuitive.
- Users say that ChurnZero's versatility in documentation and client health tracking is a standout feature, allowing for various configurations to meet specific needs. Enablix, on the other hand, is recognized for its intuitive user interface, making it easy to navigate and access content, but it may not offer the same level of customization.
- Reviewers mention that both platforms provide high-quality support, but ChurnZero's support is often highlighted for its responsiveness and effectiveness. Users feel that this support enhances their experience, while Enablix also receives positive feedback for its dedicated team, though it may not be as widely recognized.
- According to recent user feedback, ChurnZero's automation features allow for quick communication with customers, which is a significant advantage for user engagement. Enablix shines with its robust search functionality, enabling users to find relevant content quickly, but it may not match the engagement capabilities of ChurnZero.
- G2 reviewers report that while both products cater well to mid-market companies, ChurnZero's overall user experience and satisfaction metrics suggest it may be a better fit for those seeking comprehensive client management solutions. Enablix, while effective for content organization, may not provide the same depth in client engagement features.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableEnablix
No pricing availableFree Trial
ChurnZero
No trial information availableEnablix
Free Trial is available
Ratings
Meets Requirements
9.0
1,267
9.2
282
Ease of Use
8.5
1,275
9.1
288
Ease of Setup
7.9
588
9.0
165
Ease of Admin
8.5
520
9.3
105
Quality of Support
9.5
1,182
9.5
237
Has the product been a good partner in doing business?
9.6
526
9.8
109
Product Direction (% positive)
9.4
1,203
9.4
267
Features by Category
Customer Information
8.9
1013
|
Verified
Not enough data
9.1
991
|
Verified
Not enough data
8.9
984
|
Verified
Not enough data
8.7
945
|
Verified
Not enough data
9.1
1011
|
Verified
Not enough data
8.7
926
|
Verified
Not enough data
8.5
830
|
Verified
Not enough data
Predictions
8.6
975
|
Verified
Not enough data
7.8
744
|
Verified
Not enough data
8.6
832
|
Verified
Not enough data
7.5
638
|
Verified
Not enough data
Platform
8.6
996
|
Verified
Not enough data
8.5
898
|
Verified
Not enough data
8.5
871
|
Verified
Not enough data
8.7
907
|
Verified
Not enough data
8.9
972
|
Verified
Not enough data
8.6
938
|
Verified
Not enough data
9.0
904
|
Verified
Not enough data
9.1
839
|
Verified
Not enough data
9.2
962
|
Verified
Not enough data
9.1
919
|
Verified
Not enough data
Generative AI
7.7
311
Not enough data
7.8
309
Not enough data
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
Feature Not Available
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.8
126
Not enough data
8.9
134
Not enough data
User Support
9.2
139
Not enough data
7.9
71
Not enough data
8.7
98
Not enough data
Walkthrough Type
8.1
91
Not enough data
8.3
86
Not enough data
Platform Basics - Digital Adoption Platform
9.3
10
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
9
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Sales Team
8.2
84
Not enough data
8.4
83
Not enough data
8.9
100
Not enough data
Intelligence
8.3
94
Not enough data
7.4
86
Not enough data
8.1
84
Not enough data
Mapping
8.0
82
Not enough data
8.3
87
Not enough data
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
Feature Not Available
Not enough data
7.6
12
Not enough data
7.6
13
Not enough data
7.9
13
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
160
Not enough data
8.5
163
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Content
Not enough data
8.6
22
Not enough data
9.0
21
Not enough data
7.7
21
Not enough data
8.1
20
Not enough data
8.2
19
Collaboration
Not enough data
7.2
19
Not enough data
6.9
18
Not enough data
7.5
19
Not enough data
9.2
21
Not enough data
8.6
19
Not enough data
8.2
19
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
182
Not enough data
9.0
201
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
191
Not enough data
8.9
187
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Analytics
8.8
213
Not enough data
8.7
193
Not enough data
8.4
155
Not enough data
7.5
128
Not enough data
Customization
8.4
156
Not enough data
7.5
116
Not enough data
8.1
115
Not enough data
8.0
122
Not enough data
Generative AI
8.1
93
Not enough data
8.1
92
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
Feature Not Available
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
305
8.4
53
8.6
292
8.2
53
8.6
273
8.0
52
Project Tracking
8.8
279
8.0
51
8.6
267
8.5
51
8.5
263
8.7
55
8.8
310
8.1
51
8.7
270
8.4
51
Customer Engagement
8.4
261
8.5
51
8.8
284
8.8
52
8.2
242
8.9
51
8.8
280
8.8
51
8.6
269
8.6
52
Agentic AI - Sales Enablement
Not enough data
7.6
21
Not enough data
7.1
20
Not enough data
7.4
20
Content Management
Not enough data
9.0
214
Not enough data
8.6
189
Not enough data
8.7
188
Not enough data
8.8
219
Not enough data
9.3
220
Analytics
Not enough data
8.6
194
Not enough data
8.7
200
Not enough data
8.7
187
Not enough data
9.0
208
Learning Management - Sales Enablement
Not enough data
8.3
18
Not enough data
8.0
18
Not enough data
7.9
17
Revenue Enablement - Sales Enablement
Not enough data
8.3
17
Not enough data
8.1
14
Not enough data
7.8
16
Categories
Categories
Shared Categories
ChurnZero and Enablix are categorized as Client Onboarding
Unique Categories
ChurnZero is categorized as Experience Management, Customer Revenue Optimization, Digital Adoption Platform, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
Enablix is categorized as Sales Enablement and Client Portal
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Enablix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Information Technology and Services
16.2%
Marketing and Advertising
5.0%
Computer & Network Security
3.7%
Education Management
2.2%
Other
36.0%
Computer Software
28.4%
Financial Services
18.9%
Information Technology and Services
18.0%
Automotive
5.1%
Marketing and Advertising
4.8%
Other
24.9%
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
Does Enablix support showcasing videos that are hosted on third party video platforms?
2 Comments
DP
Yes, we use the "upload URL" option when adding content to add videos hosted on Vimeo all the time! (It's actually faster to do it this way than to add the...Read more
How much time does it take to set up the Enablix portal?
1 Comment
GH
The setup process is usually between 2 weeks to 6 weeks. Our onboarding process will help you with all the tasks to complete the setup. This includes...Read more
Does Enablix support other users in the company to add content to the portal?
1 Comment
GH
Yes. Users, who are not administrators, can add content to Enablix. And depending on their role in the system, the content will need approval from authorized...Read more
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