ChurnZero is the AI platform and partner for customer growth. Customer teams use it to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.
The platform unifies your customer data, your team’s expertise, and AI in a single, customer-first system. It gives your team clear insight into what customers need and why, helping you expand product usage and value, turn customers into long-term advocates, and scale your customer programs easily as your customer base grows.
Unlike competitors, ChurnZero’s AI agents are purpose-built exclusively for customer success. They read your customer data, are embedded in your team’s existing workflows, and are flexible by design. You choose how much you want AI to do, and where and when it does it, keeping you in control of your customer strategy.
ChurnZero is more than software. Our CS, implementation, and support teams work with you as ongoing partners to ensure your team succeeds at scale.
Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C., and Amsterdam.