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Compare Chattermill and unitQ 
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At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Mid-Market (55.3% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Chattermill
Star Rating
(214)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillunitQ
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about unitQSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chattermill excels in Feedback Aggregation with a score of 8.8, allowing for seamless collection and organization of customer feedback, while unitQ, with a score of 9.1, is noted for its superior Feedback Collection capabilities, particularly in gathering insights from various channels.
- Reviewers mention that Chattermill's Quality of Support is highly rated at 9.3, indicating a strong commitment to customer service, whereas unitQ, with a score of 9.1, also provides solid support but may not match the responsiveness reported by Chattermill users.
- G2 users highlight Chattermill's Custom Reports and Dashboards feature, scoring 8.5, as a strong point for tailored insights, while unitQ's score of 7.8 suggests that its reporting features may not be as flexible or user-friendly.
- Users on G2 report that Chattermill's AI Text Generation feature, with a score of 8.3, is effective for creating content, but unitQ's score of 7.9 indicates that its AI capabilities may not be as robust, particularly in generating contextually relevant text.
- Reviewers mention that Chattermill's Ease of Setup is rated at 8.3, making it relatively straightforward to implement, while unitQ's lower score of 7.7 suggests that users may face more challenges during the initial setup process.
- Users say that Chattermill's Sentiment Analysis feature, scoring 8.7, provides valuable insights into customer emotions, while unitQ's score of 8.4 indicates that its sentiment analysis may not be as nuanced or comprehensive as that of Chattermill.
Pricing
Entry-Level Pricing
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
unitQ
No pricing availableFree Trial
Chattermill
Free Trial is available
unitQ
No trial information availableRatings
Meets Requirements
8.7
193
8.3
45
Ease of Use
8.7
197
8.5
46
Ease of Setup
8.3
114
7.7
24
Ease of Admin
8.9
54
8.7
19
Quality of Support
9.1
152
9.1
44
Has the product been a good partner in doing business?
9.1
50
9.5
20
Product Direction (% positive)
9.3
187
9.7
45
Features by Category
Feedback Management
8.0
125
8.0
39
8.2
122
8.0
37
8.5
124
7.8
38
Feedback Analysis
8.4
127
8.2
37
8.6
125
8.4
39
8.6
121
7.4
33
Feedback Sources
8.7
112
8.4
38
8.8
114
7.8
29
7.6
95
8.4
36
8.2
109
9.0
35
Generative AI
7.2
76
8.0
27
7.4
81
8.2
28
Setup
8.1
51
8.6
11
8.4
51
8.2
11
8.7
42
8.3
8
Data
8.5
46
8.5
10
8.7
55
8.3
10
Analysis
8.6
49
8.3
10
8.2
39
7.7
8
8.4
49
8.1
8
8.4
49
7.8
9
8.8
52
7.9
8
8.5
46
8.8
8
8.1
13
7.5
6
Customization
8.0
34
7.6
7
7.9
34
7.1
7
7.7
34
6.9
7
Generative AI
7.5
27
7.9
7
8.0
30
7.7
8
Generative AI
8.2
16
7.9
8
8.4
17
8.3
8
Survey Management
8.6
34
8.5
11
8.5
31
7.7
10
8.8
39
|
Verified
9.1
11
8.5
37
8.5
10
Process Management
8.7
45
|
Verified
9.1
11
8.3
34
8.6
11
8.5
41
|
Verified
8.5
11
8.3
35
8.0
11
System Management
8.9
37
|
Verified
8.3
11
8.6
31
|
Verified
8.0
11
Categories
Categories
Shared Categories
Chattermill and unitQ are categorized as Feedback Analytics, Enterprise Feedback Management, and Text Analysis
Unique Categories
Chattermill has no unique categories
unitQ has no unique categories
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
unitQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.6%
Financial Services
10.4%
Food & Beverages
9.0%
Information Technology and Services
6.6%
Consumer Services
5.2%
Other
53.3%
Information Technology and Services
23.4%
Entertainment
12.8%
Computer Software
10.6%
Gambling & Casinos
8.5%
Financial Services
8.5%
Other
36.2%
Alternatives
Discussions
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
unitQ has no discussions with answers
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