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Compare Chattermill and unitQ 
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At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Mid-Market (55.3% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Chattermill
Star Rating
(214)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillunitQ
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about unitQSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chattermill excels in overall user satisfaction, reflected in its higher G2 Scores across multiple categories, including Enterprise Feedback Management and Text Analysis. Users appreciate its ability to closely monitor customer feedback and track performance over time, making it easier to identify areas for improvement.
- Users say that Chattermill's ease of use and implementation are standout features, with many highlighting the intuitive onboarding process. This has been particularly beneficial for teams looking to quickly integrate the tool into their workflows, as noted by users who find it a professional resource that supports their progress.
- According to verified reviews, unitQ shines in its customization capabilities, allowing users to build tailored charts and sentiment analyses across various platforms. This flexibility has made it a crucial part of many businesses' strategies to harness customer feedback effectively.
- Reviewers mention that while both products have similar star ratings, Chattermill has a significantly larger number of reviews, indicating a broader user base and more reliable feedback. This larger dataset helps potential buyers gauge the product's performance and user satisfaction more accurately.
- Users highlight that Chattermill provides valuable insights into customer behavior, with features like detailed summaries that enhance performance and efficiency. In contrast, unitQ's powerful NLP capabilities are praised for their ability to analyze data from multiple channels, helping teams prioritize pain points effectively.
- G2 reviewers note that while both tools offer strong support, Chattermill's quality of support is rated highly, with users appreciating the responsiveness and helpfulness of the support team. However, unitQ's integration with daily tools is also a strong point, making it a versatile option for teams already using various platforms.
Pricing
Entry-Level Pricing
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
unitQ
No pricing availableFree Trial
Chattermill
Free Trial is available
unitQ
No trial information availableRatings
Meets Requirements
8.7
193
8.3
45
Ease of Use
8.7
197
8.5
46
Ease of Setup
8.3
114
7.7
24
Ease of Admin
8.9
54
8.7
19
Quality of Support
9.1
152
9.1
44
Has the product been a good partner in doing business?
9.1
50
9.5
20
Product Direction (% positive)
9.3
187
9.7
45
Features by Category
Feedback Management
8.0
125
8.0
39
8.2
122
8.0
37
8.5
124
7.8
38
Feedback Analysis
8.4
127
8.2
37
8.6
125
8.4
39
8.6
121
7.4
33
Feedback Sources
8.7
112
8.4
38
8.8
114
7.8
29
7.6
95
8.4
36
8.2
109
9.0
35
Generative AI
7.2
76
8.0
27
7.4
81
8.2
28
Setup
8.1
51
8.6
11
8.4
51
8.2
11
8.7
42
8.3
8
Data
8.5
46
8.5
10
8.7
55
8.3
10
Analysis
8.6
49
8.3
10
8.2
39
7.7
8
8.4
49
8.1
8
8.4
49
7.8
9
8.8
52
7.9
8
8.5
46
8.8
8
8.1
13
7.5
6
Customization
8.0
34
7.6
7
7.9
34
7.1
7
7.7
34
6.9
7
Generative AI
7.5
27
7.9
7
8.0
30
7.7
8
Generative AI
8.2
16
7.9
8
8.4
17
8.3
8
Survey Management
8.6
34
8.5
11
8.5
31
7.7
10
8.8
39
|
Verified
9.1
11
8.5
37
8.5
10
Process Management
8.7
45
|
Verified
9.1
11
8.3
34
8.6
11
8.5
41
|
Verified
8.5
11
8.3
35
8.0
11
System Management
8.9
37
|
Verified
8.3
11
8.6
31
|
Verified
8.0
11
Categories
Categories
Shared Categories
Chattermill and unitQ are categorized as Feedback Analytics, Enterprise Feedback Management, and Text Analysis
Unique Categories
Chattermill has no unique categories
unitQ has no unique categories
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
unitQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.6%
Financial Services
10.4%
Food & Beverages
9.0%
Information Technology and Services
6.6%
Consumer Services
5.2%
Other
53.3%
Information Technology and Services
23.4%
Entertainment
12.8%
Computer Software
10.6%
Gambling & Casinos
8.5%
Financial Services
8.5%
Other
36.2%
Alternatives
Discussions
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
unitQ has no discussions with answers
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