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At a Glance
Market Segments
Small-Business (81.6% of reviews)
Mid-Market (70.6% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Expertise AI
Star Rating
(39)4.9 out of 5
Market Segments
Small-Business (81.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansQualified
Star Rating
(1,366)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualified excels in user satisfaction, boasting a significantly higher G2 Score compared to Expertise AI. Users appreciate features like the ability to create tailored chats for different prospects, enhancing engagement across various industries.
- Users say that Qualified's implementation process is notably efficient, with many recent users highlighting the intuitive onboarding experience. In contrast, Expertise AI, while praised for its seamless integration capabilities, has fewer reviews, making it harder to gauge the consistency of user experiences.
- Reviewers mention that Qualified's AI Sales Development Representative (SDR) feature has led to a marked increase in meetings booked, showcasing its effectiveness in engaging web visitors. Expertise AI, on the other hand, is recognized for its quality AI output and the ability to fine-tune chat responses, but it lacks the same level of user engagement success stories.
- According to verified reviews, both products receive high marks for support quality, but Qualified's support team is frequently highlighted for their deep understanding of both Salesforce and the Qualified platform, enhancing the overall user experience.
- Users appreciate the ease of use of both platforms, with Expertise AI slightly edging out in this area. However, Qualified's robust features, such as analytics and role-based access, provide a more comprehensive toolset for users looking to optimize their conversational marketing strategies.
- G2 reviewers note that while both platforms have strong capabilities, Qualified's larger user base and higher volume of recent reviews suggest a more reliable and tested product, giving potential buyers confidence in its performance and support.
Pricing
Entry-Level Pricing
Expertise AI
Pro
Contact Us
- Standard Knowledge Base
- Standard Team Management
- Unlimited AI Sessions
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Expertise AI
Free Trial is available
Qualified
No trial information availableRatings
Meets Requirements
9.5
31
9.6
1,095
Ease of Use
9.9
32
9.2
1,105
Ease of Setup
9.6
31
9.2
802
Ease of Admin
9.8
28
9.2
794
Quality of Support
10.0
32
9.9
1,095
Has the product been a good partner in doing business?
9.9
27
9.9
812
Product Direction (% positive)
9.6
31
9.9
1,028
Features by Category
Messenger
Not enough data
9.2
350
|
Verified
Not enough data
9.1
381
|
Verified
Not enough data
9.6
434
|
Verified
Not enough data
9.3
392
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
410
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Not enough data
9.4
379
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.1
394
|
Verified
Not enough data
9.5
382
|
Verified
Not enough data
9.4
384
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
37
Not enough data
8.4
33
Not enough data
8.8
37
Not enough data
8.9
38
Not enough data
9.1
39
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
64
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
199
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
Feature Not Available
9.4
523
9.3
27
9.5
503
8.9
25
9.6
534
8.7
25
9.3
450
Feature Not Available
9.0
364
Platform
Feature Not Available
9.7
548
9.0
26
9.5
537
8.9
28
9.4
508
8.8
28
9.3
529
Feature Not Available
9.2
416
8.6
26
9.4
471
9.4
27
9.5
484
Generative AI
9.1
27
9.1
179
9.1
27
8.9
173
Notifications
Not enough data
9.3
217
Not enough data
9.2
203
Not enough data
9.5
220
Settings
Not enough data
9.4
220
Not enough data
9.5
227
Not enough data
9.5
217
Personalization
Not enough data
9.4
221
Not enough data
9.5
204
Integrations
Not enough data
9.4
216
Not enough data
9.6
238
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Generative AI
Not enough data
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
650
|
Verified
Not enough data
9.4
632
|
Verified
Not enough data
8.7
388
Not enough data
9.4
486
|
Verified
Not enough data
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
569
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
511
|
Verified
Automation
Not enough data
9.3
63
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.7
72
Not enough data
9.0
64
Autonomy
Not enough data
8.8
61
Not enough data
9.1
61
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.2
59
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.5
63
Not enough data
8.8
55
Not enough data
9.6
68
Not enough data
9.3
65
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Expertise AI and Qualified are categorized as AI Sales Assistant, Chatbots, Conversational Marketing, and Salesforce AppExchange Apps
Unique Categories
Expertise AI has no unique categories
Qualified is categorized as AI SDRs, Business Scheduling, Buyer Intent Data Providers, Bot Platforms, Online Appointment Scheduling, Live Chat, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Expertise AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
10.5%
Information Technology and Services
10.5%
Marketing and Advertising
7.9%
Events Services
5.3%
Consumer Services
5.3%
Other
60.5%
Computer Software
43.8%
Information Technology and Services
19.0%
Computer & Network Security
4.1%
Marketing and Advertising
4.1%
Financial Services
3.2%
Other
25.8%
Discussions
Expertise AI has no discussions with answers
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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