
The biggest value for us is the visitor identification. That’s really the gold mine from a marketing perspective. Being able to capture contact information from website visitors and use it for follow-up is extremely valuable. Implementation was easy, the HubSpot integration was smooth. It doesn't look or feel like typical chatbots. Review collected by and hosted on G2.com.
There isn’t much to dislike. We didn’t use all features during our proof of concept and some of our tracking limitations are internal rather than related to the tool itself. Review collected by and hosted on G2.com.