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At a Glance
Market Segments
Small-Business (62.3% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
No pricing available
$6.00 Per Month
ChatGPT
Star Rating
(1,161)4.7 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTGoogle Workspace
Star Rating
(47,026)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in data security with a score of 9.1, as reviewers mention its robust security features like two-factor authentication and advanced phishing protection. In contrast, ChatGPT scores lower at 8.1, with users noting concerns about data handling and privacy.
- Reviewers mention that ChatGPT shines in natural conversation capabilities, scoring 8.9 compared to Google Workspace's 8.6. Users appreciate ChatGPT's ability to understand context and engage in fluid dialogue, making it a preferred choice for conversational AI tasks.
- Users on G2 highlight the ease of use of ChatGPT, which scores 9.6, while Google Workspace follows closely with a score of 9.3. Reviewers say that ChatGPT's intuitive interface and straightforward interaction model make it accessible for users of all skill levels.
- Reviewers mention that Google Workspace is a strong partner in business, scoring 9.0, with users praising its collaborative tools like Google Docs and Sheets. ChatGPT, however, scores higher at 9.5, with users reporting that it significantly enhances productivity through its AI-driven assistance.
- G2 users report that ChatGPT outperforms Google Workspace in multi-step planning, scoring 8.5 compared to Google Workspace's 7.6. Reviewers appreciate ChatGPT's ability to handle complex tasks and provide structured responses, making it ideal for project management scenarios.
- Users say that both products offer good cross-platform compatibility, scoring equally at 8.6. However, reviewers mention that Google Workspace's seamless integration with other Google services gives it an edge in environments already using those tools.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availableGoogle Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
ChatGPT
No trial information availableGoogle Workspace
Free Trial is available
Ratings
Meets Requirements
9.1
1,044
9.1
37,324
Ease of Use
9.6
1,086
9.3
37,539
Ease of Setup
9.6
662
9.2
9,493
Ease of Admin
9.4
106
9.1
8,153
Quality of Support
8.6
883
8.6
29,735
Has the product been a good partner in doing business?
9.4
102
9.0
7,478
Product Direction (% positive)
9.4
1,059
8.7
36,050
Features by Category
File Management
Not enough data
9.2
7972
Not enough data
9.1
8027
Not enough data
9.0
8118
Not enough data
8.9
8159
Not enough data
9.0
7756
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Collaboration
Not enough data
9.0
7550
Not enough data
9.4
8323
Not enough data
9.2
7845
Not enough data
8.8
6834
Administration
Not enough data
9.1
6006
Not enough data
8.9
5834
Not enough data
9.1
5794
Not enough data
8.4
6273
Not enough data
8.7
5283
Not enough data
9.1
6394
Platform
Not enough data
9.3
2122
Not enough data
8.8
1727
Not enough data
8.8
1653
Not enough data
8.8
1493
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
9.0
84
Not enough data
9.0
84
Not enough data
9.0
85
Not enough data
Data
8.7
690
Not enough data
8.1
674
Not enough data
Interaction
8.6
683
Not enough data
8.8
681
Not enough data
8.8
674
Not enough data
8.7
669
Not enough data
8.6
664
Not enough data
Task & Flow Management - AI Chatbots
8.8
82
Not enough data
8.3
79
Not enough data
Learning
8.9
662
Not enough data
8.2
661
Not enough data
Deployment & Embedding - AI Chatbots
8.4
80
Not enough data
8.2
78
Not enough data
Content Generation
8.6
677
Not enough data
8.2
673
Not enough data
Admin & Configuration - AI Chatbots
8.8
79
Not enough data
System
8.4
631
Not enough data
8.5
644
Not enough data
8.5
638
Not enough data
8.4
627
Not enough data
Agentic AI - AI Chatbots
8.1
239
Not enough data
8.3
239
Not enough data
8.3
233
Not enough data
8.5
239
Not enough data
8.5
238
Not enough data
8.4
237
Not enough data
8.6
240
Not enough data
Monitoring & Improvement - AI Chatbots
8.5
79
Not enough data
Reliability & Safety - AI Chatbots
8.5
80
Not enough data
Business Instant Messaging
Not enough data
8.7
2089
Not enough data
8.8
2221
Not enough data
8.7
2040
Business Instant Messaging
Not enough data
9.0
2181
Not enough data
9.0
2214
Business Instant Messaging
Not enough data
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1879
Generative AI - Business Instant Messaging
Not enough data
8.3
254
AI - Business Instant Messaging
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Agentic AI - Business Instant Messaging
Not enough data
8.3
136
Not enough data
8.3
135
Presenter Tools
Not enough data
8.9
2767
Not enough data
8.4
2375
Not enough data
8.2
2255
Not enough data
8.7
2669
Conferencing Options
Not enough data
9.0
3025
Not enough data
9.0
3085
Not enough data
9.1
3175
Application Tools
Not enough data
8.7
2431
Not enough data
8.5
2507
Not enough data
9.1
2807
Agentic AI - Screen Sharing
Not enough data
8.0
166
Platform Basics
Not enough data
8.6
1781
Not enough data
8.8
1776
Not enough data
9.5
1801
Platform Content
Not enough data
8.6
1670
Not enough data
8.1
1675
Not enough data
8.3
1607
Not enough data
9.4
1770
Platform Additional Functionality
Not enough data
8.7
1571
Not enough data
9.1
1673
Not enough data
9.4
1701
Generative AI
Not enough data
8.4
517
Not enough data
8.1
507
Not enough data
7.7
503
Not enough data
8.3
510
Not enough data
7.3
495
Not enough data
8.0
502
Not enough data
7.9
499
Calculating
Not enough data
8.9
1815
Not enough data
8.9
1712
Insights
Not enough data
8.7
1687
Not enough data
8.9
1751
Editing
Not enough data
8.5
1692
Not enough data
9.4
1831
Not enough data
8.9
1750
Functionality
Not enough data
8.7
1554
Not enough data
9.2
1753
Not enough data
9.1
1774
Not enough data
9.5
1858
Applications
Not enough data
9.2
1263
Not enough data
9.1
1223
Not enough data
8.4
1183
Collaboration
Not enough data
9.3
1247
Not enough data
8.9
1157
Not enough data
9.3
1235
Management
Not enough data
9.2
1231
Not enough data
9.1
1204
Not enough data
9.4
1242
Agentic AI - Office Suites
Not enough data
7.8
340
Not enough data
8.0
343
Collaboration Tools
Not enough data
9.0
5886
Not enough data
9.0
4142
Not enough data
8.3
3607
Not enough data
9.0
4192
Not enough data
8.9
3925
Meeting Coordination
Not enough data
9.1
5750
Not enough data
8.5
5127
Not enough data
8.8
5422
Not enough data
9.2
4130
Software Type
Not enough data
9.0
5707
Not enough data
9.2
4199
Not enough data
8.8
3771
Agentic AI - Video Conferencing
Not enough data
7.9
336
Not enough data
8.0
339
Not enough data
8.0
335
Survey Management
Not enough data
9.0
1008
Not enough data
9.0
1033
Not enough data
8.4
988
Not enough data
8.9
1006
Survey Customization
Not enough data
8.5
860
Not enough data
8.4
909
Not enough data
8.6
907
Not enough data
8.4
751
Survey Insights
Not enough data
8.8
989
Not enough data
8.4
757
Not enough data
9.0
966
Not enough data
9.0
962
Agentic AI - Survey
Not enough data
8.1
75
Not enough data
8.0
74
Not enough data
8.0
74
Calendar View
Not enough data
9.2
1406
Not enough data
9.1
1377
Shared Calendar
Not enough data
9.2
1419
Not enough data
9.1
1383
Accessibility
Not enough data
8.8
1204
Not enough data
8.6
1258
Integration
Not enough data
9.0
1321
Not enough data
8.9
1302
Not enough data
8.9
1308
Notifications
Not enough data
9.0
1349
Not enough data
8.7
1207
Generative AI
Not enough data
7.9
718
Not enough data
8.0
724
Not enough data
7.9
718
Agentic AI - Calendar
Not enough data
7.9
270
Design
Not enough data
8.6
1360
Not enough data
8.5
1368
Not enough data
8.4
1361
Collaboration
Not enough data
9.4
1455
Not enough data
9.3
1437
File Types
Not enough data
9.2
1452
Not enough data
9.0
1422
Not enough data
8.6
1183
Edit & Revise
Not enough data
9.1
1433
Not enough data
8.9
1386
Not enough data
9.2
1456
Integrate & Embed
Not enough data
9.2
1389
Not enough data
8.8
1253
Not enough data
9.0
1328
Operating System
Not enough data
9.1
1299
Not enough data
9.0
1278
Not enough data
8.3
1039
Generative AI
Not enough data
8.3
701
Not enough data
8.4
692
Not enough data
7.9
686
Not enough data
8.1
687
Not enough data
8.0
681
Agentic AI - Document Creation
Not enough data
7.8
256
Functionality
8.4
318
Not enough data
8.8
315
Not enough data
9.3
312
Not enough data
8.7
314
Not enough data
Support
8.3
305
Not enough data
8.6
304
Not enough data
8.7
303
Not enough data
Agentic AI - AI Code Generation
8.5
83
Not enough data
8.8
83
Not enough data
9.1
83
Not enough data
8.6
83
Not enough data
8.7
82
Not enough data
Generative AI
Not enough data
8.3
780
Not enough data
8.3
777
Not enough data
8.0
775
Not enough data
7.8
279
Not enough data
8.2
278
Not enough data
8.0
275
Agentic AI - Note-Taking Software
Not enough data
8.0
73
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
ChatGPT and Google Workspace share no categories
Unique Categories
ChatGPT is categorized as AI Chatbots and AI Code Generation
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.3%
Computer Software
13.7%
Marketing and Advertising
8.4%
Education Management
3.9%
Higher Education
3.8%
Other
55.9%
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
3 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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