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At a Glance
Market Segments
Small-Business (52.8% of reviews)
Enterprise (44.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Centiment
Star Rating
(130)4.9 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CentimentQualtrics Strategy & Research
Star Rating
(2,981)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qualtrics Strategy & Research excels in its Survey Builder, scoring 9.0, which allows for a highly customizable survey creation experience. In contrast, Centiment's Survey Builder, while still strong at 8.8, is noted to be slightly less intuitive, making it a bit more challenging for new users.
- Reviewers mention that Qualtrics offers a wider variety of Question Types with a score of 9.1, which includes advanced options like matrix questions and text entry. Centiment, with a score of 8.9, provides solid options but lacks some of the more complex question types that Qualtrics users appreciate.
- G2 users highlight that Centiment shines in its Ease of Use, scoring 9.5 compared to Qualtrics' 8.5. Reviewers say that Centiment's interface is more user-friendly, particularly for small businesses that may not have dedicated research teams.
- Users on G2 report that Qualtrics has superior Quality of Support, with a score of 8.7, which includes extensive resources and responsive customer service. In contrast, Centiment's support, while rated highly at 9.8, is noted to be less comprehensive in terms of available documentation and resources.
- Reviewers mention that Centiment's Survey Distribution capabilities are impressive, scoring 9.1, which allows for seamless sharing across various platforms. Qualtrics, while still strong at 8.9, is sometimes seen as more complex in its distribution options.
- Users say that both platforms offer robust Reporting & Analytics features, but Centiment edges out with a score of 8.7 compared to Qualtrics' 8.5. Reviewers appreciate Centiment's straightforward reporting interface, which makes it easier to derive insights quickly.
Pricing
Entry-Level Pricing
Centiment
No pricing availableQualtrics Strategy & Research
No pricing availableFree Trial
Centiment
No trial information availableQualtrics Strategy & Research
Free Trial is available
Ratings
Meets Requirements
9.7
84
8.9
2,498
Ease of Use
9.5
88
8.5
2,502
Ease of Setup
9.4
50
8.3
1,051
Ease of Admin
9.9
35
8.4
1,024
Quality of Support
9.8
84
8.7
2,178
Has the product been a good partner in doing business?
10.0
46
8.7
950
Product Direction (% positive)
9.1
79
8.1
2,411
Features by Category
User Response Methods
Not enough data
8.6
12
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
7.6
9
Not enough data
8.5
10
Participant Selection
Not enough data
7.2
10
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
8.3
9
Insights
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
8.9
11
Generative AI
Not enough data
7.3
8
Administration
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Capabilities
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Methodology
Not enough data
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Generative AI
Not enough data
6.9
7
Not enough data
7.1
7
Analytics
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
7.4
7
Customization
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
8.9
6
Generative AI
Not enough data
6.0
5
Not enough data
5.7
5
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Segment Trending
Not enough data
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Analysis
Not enough data
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Platform
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
35
9.0
449
9.0
35
9.1
452
8.6
30
8.4
397
9.1
39
8.9
448
Survey Customization
9.2
38
8.9
432
8.3
30
8.5
394
7.9
30
8.6
360
8.0
29
8.6
313
Survey Insights
8.8
31
8.5
440
8.1
26
8.4
289
9.0
38
8.7
437
9.0
26
8.5
386
Agentic AI - Survey
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
8.5
13
Brand Signals
Not enough data
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Brand Analytics
Not enough data
8.8
69
Not enough data
8.7
70
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Centiment and Qualtrics Strategy & Research are categorized as Survey
Unique Categories
Centiment has no unique categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Experience Management, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Centiment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.0%
Marketing and Advertising
10.4%
Research
8.0%
Computer Software
8.0%
Market Research
4.8%
Other
52.8%
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.4%
Alternatives
Discussions
Centiment has no discussions with answers
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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