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At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Contact Us Per Year
BugSnag
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansLuciq
Star Rating
(237)4.4 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugSnag excels in Bug History with a score of 9.7, indicating a robust tracking system that allows teams to easily access and analyze past bugs, while Instabug's score of 8.5 suggests it may not provide the same depth of historical data.
- Reviewers mention that BugSnag's Data Retention feature scores 9.3, which is significantly higher than Instabug's 8.3, highlighting BugSnag's superior ability to retain and manage data over time, a crucial aspect for long-term project tracking.
- G2 users indicate that both products have similar scores for Quality of Support at 8.8, but users on G2 have noted that BugSnag's support is often more responsive, making it a preferred choice for teams needing quick assistance.
- Users say that BugSnag's Constant Monitoring and Timely Alerts both score 8.8, showcasing its effectiveness in real-time bug detection, whereas Instabug's performance in these areas is slightly less impressive, which may lead to delayed responses to critical issues.
- Reviewers mention that Instabug shines in User Reports and Feedback with a score of 8.5, suggesting that its interface for gathering user insights is more intuitive compared to BugSnag, which could enhance user engagement and feedback collection.
- Users report that BugSnag's Performance Monitoring score of 8.3 is slightly lower than Instabug's offerings, indicating that while BugSnag is strong in bug tracking, Instabug may provide a more comprehensive view of application performance metrics.
Pricing
Entry-Level Pricing
BugSnag
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
BugSnag
Free Trial is available
Luciq
Free Trial is available
Ratings
Meets Requirements
9.0
35
8.7
204
Ease of Use
8.8
35
8.7
207
Ease of Setup
9.2
13
8.6
113
Ease of Admin
8.8
8
8.2
114
Quality of Support
8.9
22
8.8
186
Has the product been a good partner in doing business?
9.2
6
8.7
109
Product Direction (% positive)
7.6
34
8.1
199
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.7
9
8.6
43
8.1
7
8.7
42
8.5
9
8.1
39
Bug Monitoring
9.0
10
8.0
34
9.7
11
8.6
40
9.1
11
8.3
36
Agentic AI - Bug Tracking
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Categories
Categories
Shared Categories
BugSnag and Luciq are categorized as Bug Tracking and Application Performance Monitoring (APM)
Unique Categories
BugSnag is categorized as Digital Experience Monitoring (DEM) and Website Monitoring
Luciq is categorized as Enterprise Feedback Management, Mobile App Debugging, Mobile Crash Reporting, and Session Replay
Reviews
Reviewers' Company Size
BugSnag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.1%
Financial Services
13.2%
Information Technology and Services
10.5%
Internet
7.9%
Hospital & Health Care
7.9%
Other
39.5%
Computer Software
23.9%
Information Technology and Services
8.3%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.5%
Discussions
What is BugSnag used for?
1 Comment
PS
To monitor your application performance and bug trackingRead more
BugSnag has no more discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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