G2 reviewers report that Brex excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Happay. Users appreciate Brex's user-friendly interface and the convenience it offers, especially for travelers who can easily upload receipts on the go.
According to verified reviews, Happay is praised for its well-designed user interface, which enhances the experience of managing expenses. Users find it particularly effective for employee reimbursement claims, highlighting its seamless integration with accounting software.
Users say that Brex's ease of setup is a standout feature, with many noting that the initial onboarding process is straightforward and quick. This is a significant advantage for businesses looking to implement a new expense management system without extensive training.
Reviewers mention that while Happay offers a clean and intuitive interface for recording expenses, it sometimes struggles with specific workflow needs, which can lead to configuration challenges for some users.
G2 reviewers highlight Brex's superior support quality, with many users noting the responsiveness and helpfulness of the support team. This contrasts with Happay, where users have reported mixed experiences regarding support responsiveness.
According to recent feedback, both products provide solid features for expense reporting, but Brex edges out with its advanced automation capabilities, making it easier for users to manage expenses efficiently. Happay, while effective, may not offer the same level of automation that some users desire.
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For mid-sized companies looking to scale. Everything included in Essentials plus:
How has Brex been for you as a small business long term?
2 Comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
Why there is no option to call the respective next level of person to take a follow up if he's not commenting back on your comment.
2 Comments
SL
Mostly its the line manager who has to approve the happay, and mostly its a automated process that flows over mails, hence its not necessary to have a call...Read more
What is the need of creating a report for every expense?
1 Comment
JD
Not necessarily. You can group the expenses into different reports or group the all of them in one and name it. In months, weeks or events. Read more
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