G2 reviewers report that Brex excels in overall user satisfaction, boasting a higher G2 Score compared to Emburse Spend. Users appreciate Brex's fast and simple interface, which makes managing expenses and issuing credit cards for employees a breeze.
Users say that Emburse Spend offers a user-friendly experience for online submissions, with features like receipt upload via mobile and desktop and customizable accounting codes. This flexibility is particularly beneficial for mid-market companies looking for tailored solutions.
Reviewers mention that Brex's customer support is a standout feature, with many praising the quick response times and helpfulness of the support team. This level of service can be crucial for small businesses that need immediate assistance.
According to verified reviews, Emburse Spend is noted for its auto-recognition feature that simplifies receipt management, making it easy for users to populate fields without manual entry. This can save time and reduce errors in expense reporting.
Users highlight that Brex provides a comprehensive solution for expense management, integrating multiple options for credit card distribution and accounting, which streamlines financial processes for small businesses.
Reviewers indicate that while Emburse Spend has strong features for expense tracking, it may not match the overall market presence and user satisfaction levels of Brex, which is reflected in its higher ratings across various metrics.
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Brex
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For mid-sized companies looking to scale. Everything included in Essentials plus:
How has Brex been for you as a small business long term?
2 Comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
Official Response from Emburse Spend (formerly Abacus)
Abacus works like a search engine - cataloging every expense individually. This means that you can create a report by using any combination of expense and...Read more
Do I have to approve one expense at a time?
1 Comment
Official Response from Emburse Spend (formerly Abacus)
No. Although expenses are submitted and tracked individually, you can easily create a dynamic report (such as "unapproved expenses by user") and bulk approve...Read more
Can I sync my corporate card program?
1 Comment
Official Response from Emburse Spend (formerly Abacus)
You can connect your corporate card program to Abacus and see the status of all cards in a single dashboard view. As they are used, you will see posted...Read more
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